Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Gettel Toyota Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.5
3,303 Reviews
"Toyota Makes the Car...DeLuca Makes the Difference!! One of Florida's fastest-growing volume Toyota dealer Frank DeLuca, president and owner invites you to stop by and meet everyone at DeLuca Toyota. We will service your vehicle needs to the highest degree of satisfaction and make your experience the most favorable one. "Toyota makes the car...DeLuca makes the Difference"...!!! Twenty-seven acres of Toyotas plus a HUGE selection of pre-owned and CERTIFIED pre-owned vehicles with 7-year 100,000-mile warranties! DeLuca Toyota was established in 1978. Today, operating under the same management, we are now one of Florida's fastest-growing volume dealers. We are located in beautiful, historic Ocala. Our entire staff understands the importance of customer satisfaction and loyalty. Everyone at DeLuca Toyota strives to serve our customers professionally and efficiently. At Deluca Toyota, we make buying or leasing your new or used vehicle a pleasant and rewarding experience. Deluca Toyota's sales, rental, autobody, and service department strives for 100% customer satisfaction.
Contact Dealership

1719 SW College Rd

Ocala, FL

34471

Directions

By Type

Showing 3,303 reviews

March 30, 2025

Clean and welcoming, felt like I came into a family and I was part of it. Cassie was the best! More

by TABBYKAT352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
Report | Print
March 21, 2025

Thank you Heather Fornino for an amazing customer service experience. I absolutely love your personality and your expertise. Thank you making my day. I would recommend you to my friends and Family. More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Fornino
Report | Print
Mar 24, 2025 -

Gettel Toyota Ocala responded

Thank you so much for your kind words! We're so glad to hear that Heather was able to provide you with an amazing customer service experience. It's wonderful that her personality and expertise made such a positive impact on your day. We really appreciate you recommending her to your friends and family! If you ever need anything else, don’t hesitate to reach out. Thanks again!

March 18, 2025

Service was timely and future experiences explained. Current condition was reported in writing. My service advisor was exceptional, although I do not remember his name. More

by brianellis2050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Tobin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Some I dot remember their names. Not remember name of sales rep.
Report | Print
Mar 24, 2025 -

Gettel Toyota Ocala responded

We're glad to hear that your service experience was timely and that the current condition of your vehicle was clearly explained to you. We’re also happy to know that your service advisor was exceptional. If you ever remember their name or need anything else in the future, feel free to reach out—we’re here to help! Thanks again for choosing us!

March 13, 2025

Great service! No issues. Friendly staff. Thank you, thank you thank you Thank you thank you More

by Jhighlander22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciri
Report | Print
Mar 17, 2025 -

Gettel Toyota Ocala responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We look forward to serving you again in the future! Thank you!

March 06, 2025

I love having my car serviced at Toyota. I’m treating great and well informed about what my vehicle needs. More

by dflaherty320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Flaherty
Report | Print
Mar 17, 2025 -

Gettel Toyota Ocala responded

We're so glad to hear that you're always treated well and feel informed about your vehicle's needs. We appreciate your trust in us and look forward to continuing to take care of your car!

March 03, 2025

We love our new rav4 . . we felt we got a fair deal .. our salesman was awsome!!! He was very instrumental in our experience.. Jordan Wilson .. was truly friendly.. helpful More

by Tnsouthwest@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Wilson
Report | Print
Mar 03, 2025 -

Gettel Toyota Ocala responded

Thank you so much for your fantastic review! We’re thrilled to hear you love your new RAV4 and felt you received a good deal. We’re also happy that your time with our team was smooth and enjoyable. Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need anything, feel free to reach out anytime!

February 24, 2025

Wait was a little long but Christina was able to get me anew matching tire. More

by momdavies2002
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Mar 03, 2025 -

Gettel Toyota Ocala responded

Thank you for your review! We’re glad Christina was able to help you get a matching tire. We apologize for the wait and appreciate your patience. Your feedback is valuable, and we’re always working to improve our service. We hope to see you again soon!

February 13, 2025

Purchased a lifetime battery from the supposedly trusted Ocala Getter Toyota dealership, 23 months later Toyota would not honor the warranty. told me it was the warranty that could reimburse or change the b More

by johngordonjgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager, Ocala location
Report | Print
Feb 13, 2025 -

Gettel Toyota Ocala responded

We're truly sorry to hear about the frustration you've faced. We would be happy to assist you with any concerns regarding your battery, however, please note that the battery warranty is nontransferable. Since the battery was purchased by someone other than yourself, the warranty coverage would not apply in this case. We understand how disappointing this must be, and we encourage you to reach out to our service manager should you have any additional questions or concerns. Please let us know if there’s anything else we can do to help clarify the situation.

February 06, 2025

Anthony is very helpful every time we have a question. He really knows what he's doing, answered all our concerns and questions on my 2025 RAV4. More

by Mary Ann
Recommend Dealer
Yes
Employees Worked With
Anthony Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Gettel Toyota Ocala responded

We're so glad to hear that Anthony has been helpful and knowledgeable in addressing all your questions about your vehicle. We truly appreciate your trust in him and are thrilled that he could provide the support you needed. If you have any more questions in the future, don't hesitate to reach out!

January 24, 2025

More than pleased with Cirri, she’s very professional and knowledgeable. We gave the rating of 4 stars which had nothing to do with her. Very disappointed upon check out when paying with a credit card. 3% More

by dgsheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cirri
Report | Print
Feb 07, 2025 -

Gettel Toyota Ocala responded

Thank you for your feedback and for recognizing Cirri's professionalism and knowledge. We’re glad she was able to assist you effectively! We strive to keep our costs as low as possible for our customers, and while we do our best to minimize any additional fees, the payment program we use does charge a processing fee for credit card transactions. Unfortunately, this is something that is out of our control, and we understand how it can feel like an added expense. However, we do offer several other payment options that don't carry this fee, and we'd be happy to help you explore them in the future. We appreciate your understanding and your business, and we hope to continue serving you in the future. If you have any other questions or concerns, feel free to reach out!

1
2
...
331