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Delray Hyundai

Delray Beach, FL

4.5
3,229 Reviews

655 NE 6th Ave

Delray Beach, FL

33483

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Showing 3,229 reviews

May 01, 2024

Two out of three recalls were addressed and a oil/filter change in an appropriate way and time More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Isaacs, Will Perez
May 02, 2024 -

Delray Hyundai responded

We're delighted to hear that you had a great experience with our customer service team!

April 29, 2024

Had 8000 mile service on my 2023 Santa Fe. Took less time than mentioned. They were very efficient and professional. More

by knights69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 30, 2024 -

Delray Hyundai responded

Thank you for the kind words and review

April 27, 2024

Very efficient and nice! Able to service my vehicle in a timely manner and suggested appropriate service. More

by abarica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 29, 2024 -

Delray Hyundai responded

We're delighted to hear you had a positive experience with our customer service and staff. Looking forward to assisting you with your next car purchase!

April 23, 2024

The service was horible they stole my batery out of the car. They refused to return it back More

by vickyalexis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan Silverman, John Valle, Israel Lora, Eduard Sargsyan, Will Perez, Kerishia Robinson, Sarah Haber, Marcello Betances, Camillo Betances
Apr 23, 2024 -

Delray Hyundai responded

I'm sorry to hear about your experience at our dealership. We truly value your feedback and apologize for the service delays you encountered. Please feel free to reach out if you need any further assistance or have any more feedback.

Apr 24, 2024 -

vickyalexis responded

Fakessss

Apr 24, 2024 -

vickyalexis responded

I need my batery back that y’all took from my car.

April 22, 2024

Great location! Short wait time. Ed and Alex show a lot of interest on helping us. More

by Juan V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Isaacs, Eduard Sargsyan
Apr 24, 2024 -

Delray Hyundai responded

We appreciate your feedback and are delighted we could exceed your expectations with the speedy service!

April 21, 2024

Everyone there from the GM, the finance guy and my salesman Alan Silverman were awesome More

by Jamesdelray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Leung Tat and Enmanuel Vallejo, Alan Silverman, Howard Isaacs
Apr 22, 2024 -

Delray Hyundai responded

thank you for your review

April 19, 2024

Delray Hyundai service department is so overbooked that they made my recall appointment five weeks ahead, and the manager told me that all Hyundai dealers were booking that far out. Well, I called Napleton More

by mikg
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Isaacs
Apr 22, 2024 -

Delray Hyundai responded

I'm sorry to hear about your experience at our dealership. We truly value your feedback and apologize for the service delays you encountered. Please feel free to reach out if you need any further assistance or have any more feedback.

April 18, 2024

My car was scheduled six weeks out for two recalls that can cause vehicle fires. When I arrived I was pleasantly greeted and checked in by Jennifer. I was told my vehicle would be ready in 2- 3 hours. At More

by Grace
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Stout
Apr 19, 2024 -

Delray Hyundai responded

We are truly sorry to hear about your experience and the inconvenience you faced. We understand your frustration and regret the miscommunication that occurred. Please feel free to reach out to us for further assistance or clarification.

Apr 22, 2024 -

Grace responded

I'm sorry, an apology does not fix the problem. Also, I was supposed to get a call today, April 22, 2024 to reschedule and it is 2:34 p.m. and no call. It is a dangerous situation to have to continue to drive this vehicle with the risk of fire. The repairs need to be done A.S.A.P.

March 30, 2024

We have bought our last two vehicles from here. Mr. Silverman had the vehicle we requested to see and had discussed over the phone about waiting for us when we got to the dealer. Very straightforwa More

by Charltonw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Silverman, Marcello Betances
Apr 01, 2024 -

Delray Hyundai responded

Thank you for your review

March 29, 2024

Worst dealership I have ever bought a car from. Took over 30 days to pay off my loan on my trade in resulting in me having to make 2 car payments. Took 30 days and about 20 phone calls to get my More

by Wmdaniels10@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Rice, Howard Isaacs
Apr 01, 2024 -

Delray Hyundai responded

I'm really sorry to hear about your experience. We understand your frustration and sincerely apologize for the inconvenience. We are working on improving our communication channels and your feedback is valuable in this process. Please feel free to text or call us for assistance, and we'll ensure to prioritize your request.

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