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Delray Hyundai

Delray Beach, FL

4.5
3,223 Reviews

655 NE 6th Ave

Delray Beach, FL

33483

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Showing 3,223 reviews

April 19, 2024

Delray Hyundai service department is so overbooked that they made my recall appointment five weeks ahead, and the manager told me that all Hyundai dealers were booking that far out. Well, I called Napleton More

by mikg
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Howard Isaacs
Apr 22, 2024 -

Delray Hyundai responded

I'm sorry to hear about your experience at our dealership. We truly value your feedback and apologize for the service delays you encountered. Please feel free to reach out if you need any further assistance or have any more feedback.

April 18, 2024

My car was scheduled six weeks out for two recalls that can cause vehicle fires. When I arrived I was pleasantly greeted and checked in by Jennifer. I was told my vehicle would be ready in 2- 3 hours. At More

by Grace
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Stout
Apr 19, 2024 -

Delray Hyundai responded

We are truly sorry to hear about your experience and the inconvenience you faced. We understand your frustration and regret the miscommunication that occurred. Please feel free to reach out to us for further assistance or clarification.

Apr 22, 2024 -

Grace responded

I'm sorry, an apology does not fix the problem. Also, I was supposed to get a call today, April 22, 2024 to reschedule and it is 2:34 p.m. and no call. It is a dangerous situation to have to continue to drive this vehicle with the risk of fire. The repairs need to be done A.S.A.P.

March 30, 2024

We have bought our last two vehicles from here. Mr. Silverman had the vehicle we requested to see and had discussed over the phone about waiting for us when we got to the dealer. Very straightforwa More

by Charltonw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Silverman, Marcello Betances
Apr 01, 2024 -

Delray Hyundai responded

Thank you for your review

March 29, 2024

Worst dealership I have ever bought a car from. Took over 30 days to pay off my loan on my trade in resulting in me having to make 2 car payments. Took 30 days and about 20 phone calls to get my More

by Wmdaniels10@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eric Rice, Howard Isaacs
Apr 01, 2024 -

Delray Hyundai responded

I'm really sorry to hear about your experience. We understand your frustration and sincerely apologize for the inconvenience. We are working on improving our communication channels and your feedback is valuable in this process. Please feel free to text or call us for assistance, and we'll ensure to prioritize your request.

March 28, 2024

Business transactions are out in the open. The only private offices are the finance offices. More

by mhstein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Valle, Eduard Sargsyan
Mar 29, 2024 -

Delray Hyundai responded

thank you for your review!

March 28, 2024

I can’t believe that it takes 3. 5 hrs to rotate tires and change oil. More

by Hpalinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Isaacs
Mar 29, 2024 -

Delray Hyundai responded

I'm really sorry to hear about your experience. We understand your frustration and sincerely apologize for the inconvenience. We are working on improving our communication channels and your feedback is valuable in this process. Please feel free to text or call us for assistance, and we'll ensure to prioritize your request.

March 28, 2024

I had a great experience getting my new car with the help of Mauricio. He was professional, very kind, and very helpful. I recommend coming to Delray Hyundai, they will help you out More

by sofiah14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio, Mauricio Ugarte Riess
Mar 29, 2024 -

Delray Hyundai responded

thank you for your review!

March 26, 2024

They were very professional, and I would use them again. They answered all my questions and helped with all my needs. A 1 service is what you will from Delray Hyundai. I moved here from Ohio and did not kno More

by sd.singer14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron, Howard Isaacs
Mar 28, 2024 -

Delray Hyundai responded

Thank you for your kind words and five star review.

March 23, 2024

Didn’t put my car thru car wash Didn’t like sitting in lobby next to door to conduct business Didn’t like they they wouldn’t honor my lease by giving me the Curtisey of looking at my oil and tires More

by Pattycakes
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Noel, Howard Isaacs
Mar 25, 2024 -

Delray Hyundai responded

Thank you for your review. If you would like your complimentary car wash, please call our service department and we can schedule one.

March 21, 2024

The salesperson ed did very well ! Professional will recommend Ed from Delray Honda to all my friends More

by viscjoseph1@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Isaacs, Eduard Sargsyan
Mar 22, 2024 -

Delray Hyundai responded

Thank you for the review and kind words!

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