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Delray Hyundai

Delray Beach, FL

4.5
3,223 Reviews

655 NE 6th Ave

Delray Beach, FL

33483

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Showing 3,223 reviews

May 05, 2024

Courteous response - very fast service- satisfied customer care- staff was helpful and car was running well More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2024 -

Delray Hyundai responded

thank you for 4-star review

May 04, 2024

Work completed to my satisfaction. Very cooperative staff. Had to leave car overnight when I became too busy to pick it up. I will return when need arises. More

by JTK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
May 13, 2024 -

Delray Hyundai responded

Thank you for the wonderful review and for taking the time to share your feedback.

May 04, 2024

One of the best dealerships I ever purchased a car from. The sales girl, Sara and management team were extremely professional, and gave me the best price out of all the dealerships I shopped. I highly rec More

by Pspd118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Vallejo , Sarah Haber
May 13, 2024 -

Delray Hyundai responded

Thank you for the wonderful review and for taking the time to share your feedback.

May 02, 2024

There are good and bad dealerships. This is an off the chart bad one. I went in to buy a certified Sonata I saw on their website. Then the sales manager adds a $1595 certification c More

by paultymchuk
Recommend Dealer
No
Employees Worked With
Howard Isaacs
May 03, 2024 -

Delray Hyundai responded

Paul, we sat down with the sales team and managers and went over your comments and concerns. All certified vehicles have a certification fee. This not only includes the inspection, but any repairs done to make it new-like condition and meet the requirements of the OEM Hyundai. All these fees are listed on the bottom of the vehicle page on the website. Prices do not include government fees and taxes, any finance charges, dealer documentation fee of $899, Reconditioning and testing fees of $1595.00, and dealer-added accessories. As for the manager telling you that the price on the website is incorrect to get people to show up, that is just 100% untrue. We are fully transparent. Again, the certification and state-required fees are at the bottom of each page. If you would like to set a time to come in or call and speak to the GM to go over the particulars of the vehicle in question, we would be more than glad to set something up at your convenience. Thank you for your interested in the certified Hyundai.

May 03, 2024 -

paultymchuk responded

Not 100% untrue... he absolutely told me that they purposely post the lower price to get people to come in... please don't call me a liar to hide your terrible business practices. He lied that all dealerships charge this certification fee. Not true at all. Call Coconut Creek Hyundai and ask them if they charge a certification fee for a listing that is 'certified pre owned' or go to their website or most dealerships. They do not. The fact you list it as certified with a price ... should be the price and not hide it in small print... the fact I am explaining it is what is wrong with your dealership. It is simple.. reputable dealerships don't do this nonsense.. you do which makes you what you are.

May 01, 2024

Two out of three recalls were addressed and a oil/filter change in an appropriate way and time More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Isaacs, Will Perez
May 02, 2024 -

Delray Hyundai responded

We're delighted to hear that you had a great experience with our customer service team!

April 29, 2024

Had 8000 mile service on my 2023 Santa Fe. Took less time than mentioned. They were very efficient and professional. More

by knights69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 30, 2024 -

Delray Hyundai responded

Thank you for the kind words and review

April 27, 2024

Very efficient and nice! Able to service my vehicle in a timely manner and suggested appropriate service. More

by abarica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 29, 2024 -

Delray Hyundai responded

We're delighted to hear you had a positive experience with our customer service and staff. Looking forward to assisting you with your next car purchase!

April 23, 2024

The service was horible they stole my batery out of the car. They refused to return it back More

by vickyalexis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alan Silverman, John Valle, Israel Lora, Eduard Sargsyan, Will Perez, Kerishia Robinson, Sarah Haber, Marcello Betances, Camillo Betances
Apr 23, 2024 -

Delray Hyundai responded

I'm sorry to hear about your experience at our dealership. We truly value your feedback and apologize for the service delays you encountered. Please feel free to reach out if you need any further assistance or have any more feedback.

Apr 24, 2024 -

vickyalexis responded

Fakessss

Apr 24, 2024 -

vickyalexis responded

I need my batery back that y’all took from my car.

April 22, 2024

Great location! Short wait time. Ed and Alex show a lot of interest on helping us. More

by Juan V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Isaacs, Eduard Sargsyan
Apr 24, 2024 -

Delray Hyundai responded

We appreciate your feedback and are delighted we could exceed your expectations with the speedy service!

April 21, 2024

Everyone there from the GM, the finance guy and my salesman Alan Silverman were awesome More

by Jamesdelray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Leung Tat and Enmanuel Vallejo, Alan Silverman, Howard Isaacs
Apr 22, 2024 -

Delray Hyundai responded

thank you for your review

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