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Delray Hyundai
Delray Beach, FL
3,228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,228 reviews
April 16, 2014
Do not use ... TAKE YOUR BUSINESS TO NAPLETON IN WPB If you are someone in the market for a Hyundai, take your business 13 miles north to Napleton Hyundai on Okeechobee Blvd, WPB. The friendliness and e If you are someone in the market for a Hyundai, take your business 13 miles north to Napleton Hyundai on Okeechobee Blvd, WPB. The friendliness and experience you will have there is night and day from the experience at Delray Hyundai. The dealership in Delray reconfirmed today why I didn't lease my Hyundai from them 3 years ago. I have no idea why there are favorable marks for this dealership because they are absolutely the worst in customer service!!!!! Three years ago, while in the market to lease a new vehicle, we drove to Delray Hyundai because it was closest to our home. When we walked in the dealership (which by the way is disgusting compared to Napleton Hyundai), we had to look for someone to assist us. We finally came upon a sales person, who I can describe as tall, probably in his late 50's/60's with slick-backed blondish curly hair. When we inquired about the Sonata, we were told to "go outside and look around" and let him know if we were interested. All the vehicles were locked, so we couldn't really get a "feel" for the car. When we went back in to talk to him about taking a drive in one, he asked if we could come back another day. We went to Napleton Hyundai that same day, got exceptional service and leased a new Limited Sonata. Well, my lease is now up and after having the final inspection completed, called the finance company to see if I could return it to Delray because it was closer to our home. I was told yes I could do that and I contacted the Delray dealership to arrange a time to bring it in. I left a message for the Lease return manager; however did not receive a return call. I waited to the following day, still had not received a return call and called them again. I spoke with a sales person who said to bring it in and someone would help us. We drove to the dealership only to be confronted again by the same rude sales person we met 3 years ago, who told us we could not return it to them. The excuse was that they had no "spot" for it (I can only guess that the reason that they don't have a "spot" for it is because they can't move any of their stock). The General Manager had the same unfriendly and rude behavior and told us we had to bring it back to Napleton, which we did. I walked into Napleton Hyundai and was immediately greeted by a warm and friendly atmosphere. The sales person, Howard, was so accommodating ... we signed the necessary papers and went on our way ... no problem, whatsoever. I informed Howard of our experience with Delray Hyundai and hope that it gets passed on. I CAN'T EMPHASIS STRONGLY ENOUGH, THAT IF YOU ARE IN THE MARKET FOR A HYUNDAI TAKE YOUR BUSINESS TO NAPLETON ON OKECHOBEE BLVD. The service department at Napleton is also exceptional!!!! More
by rnrm1234
Employees Worked With
General manager and sales person
April 16, 2014
great experience Liam was a great sales associate. He was very thorough and accommodating. He was knowledgeable, personable and went above and beyond what we could ex Liam was a great sales associate. He was very thorough and accommodating. He was knowledgeable, personable and went above and beyond what we could expect. David was also very accommodating and made our experience very fast and easy. We were in and out within two hours. He was a pleasure to work with and would highly recommend both to deal with, along with a high recommendation of a Hyundai product. We would rate them a 10+. More
by 1234martyc
Employees Worked With
liam and david
April 10, 2014
Salesman Fred Perlmutter Fred Perlmutter was a pleasant salesperson at Delray Hyundai and I traded in my car for a Hyundai Santa Fe Sport. I didn't even think about checking Fred Perlmutter was a pleasant salesperson at Delray Hyundai and I traded in my car for a Hyundai Santa Fe Sport. I didn't even think about checking out other Hyundai dealers in the area because Fred was such an honest and nice guy. I felt the price was fair as well. More
by luvenables
Employees Worked With
Fred Perlmutter
April 07, 2014
Great Customer Service! I purchased a 2014 Hyundai Santa Fe at Delray Hyundai, and I am very happy with my purchase. My salesperson, Robert, was very helpful and patient. I I purchased a 2014 Hyundai Santa Fe at Delray Hyundai, and I am very happy with my purchase. My salesperson, Robert, was very helpful and patient. I would definitely recommend this dealership and this salesperson to anyone looking for a Hyundai. I went to several dealers before going to this one, and this one, and this is where I got the best treatment. The other dealerships were pushy and obnoxious, but at Delray Hyundai, they were very welcoming and were patient and listened to what I was looking for. This is the best place to purchase your next vehicle! More
by amb67
Employees Worked With
Robert Alfaro
April 02, 2014
Excellent! Delray Hyundai made car-buying a wonderful experience, My needs were assessed followed by a presentation of the car I was seeking with clear explanations, Dealership was clean, personnel frie experience, My needs were assessed followed by a presentation of the car I was seeking with clear explanations, Dealership was clean, personnel friendly and modern surroundings. More
by driver123456
Employees Worked With
Jackie Angstadt
March 30, 2014
Jeff was pleasant to deal with and made the entire buying experience wonderful. I would reccomend him and the entire dealership staff to everyone. Phyllis Goldberg experience wonderful. I would reccomend him and the entire dealership staff to everyone. Phyllis Goldberg More
by Phyills
Employees Worked With
Jeffrey Goldberg
March 28, 2014
By far the best experience purchasing a car I ever had. The salesman and manager were amazing. Very helpful and knowledgable on the cars. I would recommend this dealership to anyone. As well as the car was The salesman and manager were amazing. Very helpful and knowledgable on the cars. I would recommend this dealership to anyone. As well as the car was detailed and looking great More
by Rsal17
Employees Worked With
Steve Vasse and Sadko Lakovic
March 26, 2014
Was the best experience we have ever had purchasing a vehicle. This is the second Hyundai we have purchased and now leased in the last two years. vehicle. This is the second Hyundai we have purchased and now leased in the last two years. More
by PierreDumas
Employees Worked With
Gerry Weiss
March 25, 2014
Carlos knew or found out answers to all of our questions. He was very accommodating with his time, even though it was a very busy weekend for him, with several customers being handled at the same time. We He was very accommodating with his time, even though it was a very busy weekend for him, with several customers being handled at the same time. We didn't feel pushed aside or rushed, by any means. We bought the car, with all the promised bits and pieces, and it was ready within a day for our road trip. More
by sallywing
Employees Worked With
Carlos Menendez
March 21, 2014
I have bought about 7 cars from Alan Silverman, my in laws bought 4 and I have brought 2 friends in who also bought cars from him. He is friendly, honest, and knowledgeable that it is so easy to buy a c laws bought 4 and I have brought 2 friends in who also bought cars from him. He is friendly, honest, and knowledgeable that it is so easy to buy a car from him. The entire process working with him is easy and always a pleasure He is the reason I come back to Delray Hyundai to buy my cars. If not for him I would probably go elsewhere. More
by DavidEisenberg
Employees Worked With
Alan Silverman
