Delray Hyundai

Our salesman Ed Sargsyan was excellent. He had all the answers to our questions about the car and has followed up with us a few times He had all the answers to our questions about the car and has followed up with us a few times More

My experience with salesman Suheil (Sammy) Hadid was awesome. He was well versed in all the features of the Hyundai Tucson SEL and led me through them so I could see which features were selectable and awesome. He was well versed in all the features of the Hyundai Tucson SEL and led me through them so I could see which features were selectable and which were automatic at start up. To say there were very many might be an under-statement. So many I knew I would need some time to learn them all. There is an easy start-guide which he showed me and I've begun reading and learning all this vehicle can do. This is my second Tucson. I had the 2017 SEL AWD. But it did not have the safety features my new 2023 Tucson has. Lane change assist, front collision mitigation, rear crossing alert, and lane assist to name a few. The ride is better and the car is bigger than its predecessor. I love it! And as I said, Sammy was most helpful in demonstrating the many features. We settled on a fair price and I was the happy owner of a new 2023 Hyundai Tucson. Check the warranty! I did. Best in the business. And this company stands by its vehicles as I experienced with my old Tucson. More

I am writing to express my extreme disappointment with the lack of response and poor customer service I have encountered at your dealership. Despite my repeated attempts to contact your team through vario the lack of response and poor customer service I have encountered at your dealership. Despite my repeated attempts to contact your team through various channels, including emails and online chat, I have not received any form of acknowledgment or assistance. For the past four weeks, I have been diligently using the email form on your website to reach out to your dealership. My intention was to ask a few questions about my Santa Fe warranty before scheduling maintenance. However, my emails have gone unanswered, leaving me frustrated and dissatisfied with the level of communication provided by your dealership. To seek resolution, I also tried engaging with your virtual assistant, Kate. Despite her promise to forward my questions to the service department, no progress was made, and my concerns were left unaddressed. Additionally, I attempted to contact the General Sales Manager, Enmanuel Vallejo, as well as the service staff directly, but unfortunately, I received no response. Understandably, as I am currently abroad and unable to make phone calls, I have relied on email and online channels to communicate with your dealership. However, the lack of response and assistance received thus far has left me feeling undervalued as a customer. To test the responsiveness of your dealership, I resorted to a rather unconventional method. I selected a random car from your inventory on your website and clicked on the "get quote" button, providing my email address and phone number. Surprisingly, within 10 seconds, I received an incoming call, text message, voice message, and email from your dealership expressing a willingness to speak with me. I promptly replied, stating that I was unable to speak at the moment and simply wished to communicate via chat about the warranty for my car. Unfortunately, as expected, I received no response whatsoever even after waiting for an entire week. I implore you to take immediate action to rectify this situation. It is imperative that your dealership improves its communication practices and promptly responds to customer inquiries. Every customer deserves to be heard and supported, regardless of their location or preferred method of communication. More

Very professional and respectful I would definitely recommend Dave Sabo and the dealership to anyone. recommend Dave Sabo and the dealership to anyone. More

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Check final estimate to assure that all items requested are present during final visit to dealership are present during final visit to dealership More

Quick and easy to work with. Thank you for a positive buying experience. Will recommend. Thank you for a positive buying experience. Will recommend. More

Mr. Sammy provided me with an excellent service. He is a lovely individual who responds politely to all my questions and is very courteous. Mr. Sammy and all the managers deserve my gratitude. You're all fa lovely individual who responds politely to all my questions and is very courteous. Mr. Sammy and all the managers deserve my gratitude. You're all fabulous people. More

We were very pleased with the low-pressure atmosphere and the sales team. Mr Gay was easy to work with and we were able to find the car we wanted at a great price. We’ll be back!! the sales team. Mr Gay was easy to work with and we were able to find the car we wanted at a great price. We’ll be back!! More

Sammy and Alan were both wonderful and polite. Every question was answered and they made sure no details were left uncovered. They helped us go through every detail and made sure the paperwork was Every question was answered and they made sure no details were left uncovered. They helped us go through every detail and made sure the paperwork was updated to the deal. Given it was a new car we had never used before, they made sure to explain every detail of the car. They also explained what came with the deal with attention and care. More