Delray Hyundai

My Service advisor was Eric Daniel I wouldn’t recommend to nobody to work with this guy Very unprofessional, not interesting to do his job I was there for programming of a keyfob that was missing when i to nobody to work with this guy Very unprofessional, not interesting to do his job I was there for programming of a keyfob that was missing when i bought the car. He would not take my business because i demanded the work to be done in 3 hours and not 6. I was ordered to get out of the office. First and last time i go there! More

Refuse to service my Ionic- 6 -2023 for it is a Canadian car??despite the service book says the contrary. Canadian car??despite the service book says the contrary. More

Kerishia made my experience leasing a new Tucson a pleasant experience. She was kind and knowledgeable. I wish I would have gone to her first, but I didn’t have good experiences at Delray Hyundai in t pleasant experience. She was kind and knowledgeable. I wish I would have gone to her first, but I didn’t have good experiences at Delray Hyundai in the past, in fact I almost didn’t go to see her! So glad I did and now I hope getting service done there goes as smoothly! 5 stars for Kerishia Robinson✨⭐️! More

Had a wonderful experience buying my new Hyundai there 12/15/2023! Salesman Donnie was very knowledgeable and considerate with his time during the negotiations asa well as explaining everything when we pi 12/15/2023! Salesman Donnie was very knowledgeable and considerate with his time during the negotiations asa well as explaining everything when we picked up the car. The finance person Alex was quite helpful as well! Would highly recommended working with these 2 gentleman! More

After the initial appointment for service was made with my first phone call, every call from that point on was answered by a voicemail recording. Every call. When they did return my calls, it was always 3 my first phone call, every call from that point on was answered by a voicemail recording. Every call. When they did return my calls, it was always 3 to 4 hours after my initial call. Sometimes it wasn't until the next day. The initial purpose of the service was for two upgrades or recalls. After the mechanics checked it over, we received notice via email that a number of things needed servicing, one being two new tires for the front. We approved brake work, two tires, which included balancing and alignment. This cost us over $2,300. We returned to pick up the car and while driving home noticed the car pulled to the right when letting go of the steering wheel. This did not occur before having the new tires installed. After several voicemail calls; I never called once and had someone pick up the phone and say hello, we returned the car to have the alignment looked at again. With a number of other voicemail calls, we returned, picked up the car and again, while driving home, it began drifting to the right. Once again, after more voicemail calls, we received a call asking if we could drive the car with the mechanic in the car to make sure it drives okay. This mechanic was the first person to talk to me that sounded like he knew what he was talking about. I wish I could remember his name. He said he was the foreman of the service shop, I think. The drifting did improve and the mechanic stated he had adjusted the frame? I've never heard of this. I had done some research on what problems new tires might present. There is a term called "tire conicity", where a properly inflated tire causes a vehicle to pull to the right or left. This is a manufacturer defect, which is covered under their warranty. This possibility was not even considered during the week long struggle to correct the pulling problem. Even though it doesn't seem to pull as much, we are not satisfied with the service we received. We will not be returning to Delray Hyundai for any reason. This was the worst vehicle service experience I have ever dealt with. The personnel was nice enough but it is a broken system. Hours waiting on a return phone call, hours waiting for service. Someone needs to go back to the drawing board and fix your vehicle servicing system. More

Pretty seamless lease process. Sarah and Mario were very professional. I would highly recommend them. Sarah and Mario were very professional. I would highly recommend them. More

Salesman Sal Pilato was attentive and informative. He did a fine job in expediting the sales process. Highly recommend him. He did a fine job in expediting the sales process. Highly recommend him. More

This dealership is very unprofessional. Do not buy a car from here. We have been trying to work with them on getting our license plate for our new car for over a month and no one will give Do not buy a car from here. We have been trying to work with them on getting our license plate for our new car for over a month and no one will give us a straight answer or actually even answer us at all. Stay away folks. They don’t know what they are doing and you will spend so much time and energy trying to correct what they did wrong. More

My advisor was Eric Daniel I wouldn’t recommend to nobody to work with this guy Very unprofessional, not interesting to do his job I went there to do regular maintenance to change the oil and do ro nobody to work with this guy Very unprofessional, not interesting to do his job I went there to do regular maintenance to change the oil and do rotation the tires which he did but for my additional problem he wasn’t interested to work with me and then he said you have to schedule again. It was just a simple thing to do it but he don’t wanna do nothing He will start doing the confrontation about my problem with me and I didn’t have a choice. I had to reschedule my appointment for that problem for next year January 5. I’m very surprised way how I was traded over there very poor More

Service was great! Mauricio was a big help and made it easy to purchase my new car! Mauricio was a big help and made it easy to purchase my new car! More