Delray Honda
Delray Beach, FL
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I cannot say enough about this service department. I started my lease at this location and moved to Ft Lauderale. I have tried other Honda Dealers for routine maintenance and it was a nightmare. I com I started my lease at this location and moved to Ft Lauderale. I have tried other Honda Dealers for routine maintenance and it was a nightmare. I commute to this location due to the great customer server. Sia was so amazing. Had an issue that a Collision Shop did not the best job. She was so knowledgeable about the vehicle and even stayed late to iron out my sound kinks. Over and above. It’s refreshing to see people still care. I will be working with Lucy for either the purchase of my vehicle or an upgrade. Thanks again everyone! Keep it up! More
Excellent service. Mike is a terrific salesman. He got us a good deal on the hybrid CRV! We were treated respectfully and everyone was friendly. Mike is a terrific salesman. He got us a good deal on the hybrid CRV! We were treated respectfully and everyone was friendly. More
First time at Delray Honda dealer , I was treated friendly and professional , Kathleen Willis advisor was the best! She explained all my concerns. My visit was less than 90 minutes I believe. Vey dif friendly and professional , Kathleen Willis advisor was the best! She explained all my concerns. My visit was less than 90 minutes I believe. Vey difficult to find great client service this days Kathleen offers that. Thank you! More
What Can I say, I was fortunate to meet Norman Meisenberg , A multiple problem solver. If you are challenged see Norman, let him work for you.If he can’t get it done, I’d start to sweat, because Meisenberg , A multiple problem solver. If you are challenged see Norman, let him work for you.If he can’t get it done, I’d start to sweat, because no one can ! Thanks again , JR. More
Brandon was outright rude to me. I was about to work a deal with this dealership for a 2019 Honda CRV. I started working with Lucie, who was great at working out the numbers and work I was about to work a deal with this dealership for a 2019 Honda CRV. I started working with Lucie, who was great at working out the numbers and worked like a charm with me. I agreed on the price, but I am based in Jacksonville and was trying to work it over the phone. I asked about the basic dealer coverage of the vehicle in case I drive out of the dealership and 15 minutes after that AC goes off or anything goes wrong with the car. This is when she asked Brandon to discuss the coverage with me. I was only trying to ensure they have inspected the vehicle correctly and that they are ready to commit to proper operations of all the parts for at least 300 - 400 miles (the distance from Delray to Jax is 300 miles) so I can reach home in that vehicle. Not only was he not ready to commit to anything, but he was also very aggressive in his tone. I kept telling him that you are not letting me speak, that you were constantly talking over me, and that you are rude, but he kept going. He started questioning other dealers that even if they commit to 300 miles / 3 days of dealer coverage, they won't do that in writing. It came to a point where I called off the deal. I don't want to work with a dealership that is led by a person who gets this aggressive with the customers. More
My service advisor Jorge Badia explained to me clearly what was done to my crv. He pushed to have my crv serviced as promised on time. I was very pleased with the work and the communication. They made what was done to my crv. He pushed to have my crv serviced as promised on time. I was very pleased with the work and the communication. They made it easy for me and I felt less anxious afterwards knowing that my crv was properly serviced. More