Delray Honda

We were looking at a used car. We called about a particular car, which the salesman said was still there. When we arrived 30 min later, the salesman said the car was just sold. So we looked at anot particular car, which the salesman said was still there. When we arrived 30 min later, the salesman said the car was just sold. So we looked at another car. During test drive I asked the saleman a question and when he didn't answer i realized he was texting. He was texting during the entire test drive. I asked him if there was maintenance records on the vehihicle so I could see if the oil was changed regularly. He told me,"look how clean this car is, a car this clean has had the oil changed on schedule." I told him that the cleanliness of a car has nothing to do with whether the oil was changed. He told me, "look, I have been doing this for 5 years and I know when a car has been taken care of. People who live in this area take care of their cars." After the test drive I walked around the car to inspect the body for dents/scratches. The salesman was atanding there holding the door open and looked impatient for me to go into his office to start working a deal. He called out to me," what are you looking at ?" I told him I was looking at the condition of the car, and I told him that I saw some scratches here and there. To which he replied, "What do you expect? It is a used car." I said to him, "I realize it is a used car I just want to know what I am purchasing". It got worse from there. Needless to say I will never return again to Delray Honda. More

Frances Madera went above and beyond the call of duty when helping me to purchase my brand new 2013 Honda Civic. Frances and I were together for seven hours so I was assured to get the best possible pri when helping me to purchase my brand new 2013 Honda Civic. Frances and I were together for seven hours so I was assured to get the best possible price and the least expensive insurance. I highly recommend Frances for your new car purchase. She should be rewarded for her efforts in some manner. Thank you all for your time. More

I took my 2003 Element in because it overheated. I was told by the service technician that my head gasket was blown and that I needed a whole new engine and radiator and radiator fans. The total they wer told by the service technician that my head gasket was blown and that I needed a whole new engine and radiator and radiator fans. The total they were going to charge me was $5k. Since the only symptom of a problem was that it overheated, I was skeptical and decided to get a second opinion. Thank God I did. The only problem the other mechanic could find with my car is that my radiator fans were bad. I got them replaced and the car runs great. I drove it to Orlando this weekend and it's as good as new. The mechanics at Delray Honda are either incompetent or they are cheerfully ripping people off. If you take your car there, do your own research on your problem and don't take any recommendation that you can't independently verify. More

I purchased my 2013 Honda Civic in December for Christmas and worked with Chris Dasconio. He was very professional and patient because I had a lot of questions. My car is beautiful, they were very upfront an and worked with Chris Dasconio. He was very professional and patient because I had a lot of questions. My car is beautiful, they were very upfront and fair about everything. Don’t be scared of dealerships, I found that if you go in with a good attitude and you will be treated with a good attitude in return. I would absolutely buy another vehicle for my family from Chris and Delray Honda. More

I came into your location inquiring about a vehicle. Alfonzo Suarez was extremely knowledgable and made every effort to answer all of my questions without hesitation. He was sincere in his desire to ass Alfonzo Suarez was extremely knowledgable and made every effort to answer all of my questions without hesitation. He was sincere in his desire to assist me and I haven't found that in the other two dealerships I visited. I'm looking to buy a vehicle with my taxes and will definitely be returning to your dealership and can only hope to speak with Alfonzo Suarez once again. More

I purchased my used car from here and I got a great deal! Not only did they pay for my previous car in full but lowered $2000 off the original price of the vehicle! My salesman, Alfonso was extreamly helpful Not only did they pay for my previous car in full but lowered $2000 off the original price of the vehicle! My salesman, Alfonso was extreamly helpful and understanding! I will definitely purchase a car from him again and recommend my friends to shop there too. More

Alfonso was a horrible salesman. He was rude and very condescending. He spoke to me as if I was an idiot , yet he had no clue what he was talking about. I have never seen such terrible customer service f condescending. He spoke to me as if I was an idiot , yet he had no clue what he was talking about. I have never seen such terrible customer service from a car dealership. Due to this experience, I will never buy another car from here again if they are going to hire people like Alfonso. I left there very upset because of his unfriendly manner and horrible attitude. More

Delray Honda advertised a 2008 Honda CRV on AutoTrader.com for $13,500. I responded to the ad with the e-mail link from that ad. Peter from Internet sales called me back, said they had the car AutoTrader.com for $13,500. I responded to the ad with the e-mail link from that ad. Peter from Internet sales called me back, said they had the car is stock and scheduled an appointment. I drove to Delray Beach and spent a long time going over the car and driving it. When it came to buying the car, Peter tells me the price is $16,999 and produced a copy of the ad with the price changed. I brought the ad with me to show the $13,500 price. Peter said that was my ad, not his, and blamed AutoTrader for the change. As an experienced buyer and seller with AutoTrader, I know that they do not touch your ad – the dealer/individual placing the ad must make changes directly. Peter and or the Internet department at Delray Honda changed the ad while I was in transit - obvious consumer fraud. I do not know if the managers or owners of Delray Honda know their Internet Department is blatantly dishonest. More

I did all of my shopping via the internet before I visited the store and Maia, my sales rep, was very helpful in answering any questions that I had about the car and the price. After doing my due dill visited the store and Maia, my sales rep, was very helpful in answering any questions that I had about the car and the price. After doing my due dilligence I settled on a 2012 Honda CRV from Delray Honda. I shopped many different dealers around the area and Delray Honda was the least inexpensive. I made an appointment with Maia to come in on Sunday morning and she had the vehicle ready and clean for me to take home. After we aggreed to a trade in value for my 2009 Honda CRV which was very fair Maia completed my paperwork. I met with the business manager Russ and he explained all of my financing options and off we went. I am a local business owner and I wanted to take a couple of minutes and recongnize Delray Honda for their great service. I understand the customer service business and good service does not often get credit!! More

We agree on one thing, when confirmation came it was another! When I questioned it, I was told that I misunderstood!!! When I mentioned to review the vedio which I had to sign for, I was told it had b another! When I questioned it, I was told that I misunderstood!!! When I mentioned to review the vedio which I had to sign for, I was told it had been erased...When I asked to speak with the GM, Mike Margus, He was not available. I kept calling for an appointment to no avail!! I left a message on his answering machine, I did finally get a response however, was told he didn't have time to meet with me. I told him I had to show him the paper work since I had discovered other problems that were very serious. He said, let me review the paper work and he would get back with me, instead he had his financial manager call and wanted me to discuss the problems with him... I would not agree and finally asked if PACKING OF PAYMENTS was illegal? He agreed it was. I, then said that is why I need to speak with Mike Margus,GM. He said he would relay the message when he returned to work since he was out sick and had called from home. This took place 7/26/12 after meeting with others on 7/23/12 and on 7/25/12 again unable to resolve the problem. Today is 7/31/12. I will atempt to meet with Mike Margus,GM, tomorrow...8/1/12. More