Delray Honda

Purchase of 2015 Honda CRV I don't normally write reviews, though surprisingly I use them to help me make decisions on major purchases and travel -- strange, I know. So to sit a I don't normally write reviews, though surprisingly I use them to help me make decisions on major purchases and travel -- strange, I know. So to sit and write one here takes a lot. Three wks back I was in the market for a new vehicle. I was looking at other brands since I had been driving Honda CRVs since 2000 (two purchased in 15 yrs). I looked at other Brands but kept coming back to Honda for re-sale value, features, past experience and yes, expert reviews. Did an Edmunds search/comparison/dealer price quote. [I highly suggest ANYONE looking to purchase a vehicle to do their due diligence on-line (Edmunds, TrueCar, Kelly Blue Book, etc) so that you don't go into the purchase process blind.] My Edmunds research resulted in 5 local dealerships responding back with a price quote for a 2015 CRV EX-L. The lowest by far was DELRAY HONDA (DH). I followed up with the sender of the email (Carlos Orejuela, Internet Sales) to ask "what is your lowest, out-the-door price... (important to ask so you don't get any surprise/hidden charges on the back end) ...for a Honda CRV EX-L w/Navigation" (typically an additional $1500). Within a couple of hrs he responded by phone followed by an itemized email of the individual costs, with his best price. Though it included dealer prep/destination charges that I wasn't crazy about and voiced to him I didn't want to pay, IT WAS STILL CONSIDERABLY LOWER THAN ANY OTHER DEALER. After sleeping on it for a night, I called back with a counter (I used my trade-in to get the total under what I was willing to pay) and, again after an hr or so, Carlos responded with "yes, we've got a deal." I went in that afternoon and conducted the transaction with Sally Vicarini (Carlos had a previous commitment he advised me of). She was excellent and followed in Carlo's footsteps with professional service. The process went smoothly, from test-drive, to paperwork signing, to finance dept. I got all my questions answered and drove away feeling great that I had purchase the SUV I wanted (w/Nav) at a great price. If there's one complaint (and it's certainly not unique to DH), it's that the process took 4 & 1/2 hours. I have had surgeries, mortgage closings and passport application processes take less time. Here's the next "Shark Tank" idea ... reduce the car purchasing process to 1 & 1/2 to maybe 2 hrs and EVERYONE will be buying more cars. Just saying!! Otherwise, I would highly recommend DH to my friends and family. Remember, do your research on-line (it's not 100% accurate but will give you a reference to start from), contact your preferred dealer's "internet sales" or "fleet sales" dept, ask for their best out-the-door price, then make your decision on who will get your business. Hope this was helpful. More

Friendly, knowledgeable and helpful Peter was very knowledgeable of my car. He helped me setup all the features. Wayne called me to set up an appointment with no pressure and I really ap Peter was very knowledgeable of my car. He helped me setup all the features. Wayne called me to set up an appointment with no pressure and I really appreciate that. More

Happy! Introduced to me via the Costco Car Program, I met with the staff at Delray Honda and after a few conversations and options displayed, I drove off the Introduced to me via the Costco Car Program, I met with the staff at Delray Honda and after a few conversations and options displayed, I drove off the lot with a brand new car. Everybody was attentive to my needs and made sure my experience was top notch. More

Complete satisfaction. From the minute I walked in to the point of driving away in my new vehicle I was treated with respect. I never felt pressured and all of my needs an From the minute I walked in to the point of driving away in my new vehicle I was treated with respect. I never felt pressured and all of my needs and concerns were met by everyone involved in the process. More

Another satisifed customer!!! :-) ............. Another satisfied customer!!! Can't say enough about the customer service provide by Chuck Spata and Steve Baldini I received when p :-) ............. Another satisfied customer!!! Can't say enough about the customer service provide by Chuck Spata and Steve Baldini I received when purchasing my new Accord on July 3rd. They both made my buying process smooth and easy; Thank you both. More

Great experience Carlos was fantastic! Smart, knowledgeable, patient, accommodating, charming and all round good guy. Dealership highly recommended. Have absolutely Carlos was fantastic! Smart, knowledgeable, patient, accommodating, charming and all round good guy. Dealership highly recommended. Have absolutely no problem giving 5 stars all around! More

delray honda is tops few companies understand the importance of the user experience as delray honda. fr beginning to end of the purchase process your hand is held and eve few companies understand the importance of the user experience as delray honda. fr beginning to end of the purchase process your hand is held and every detail is considered in advance. couldn't be more pleased with my just completed new car transaction. More

Efficient and Professional I received exceptional sales service, had the car and its nuances explained to me in detail, and left the dealership feeling I got a good deal I received exceptional sales service, had the car and its nuances explained to me in detail, and left the dealership feeling I got a good deal More

Delay Honda Excellent service. The sales and service in this dealership were professional They actively listened to my wants and needs.I would highly recommend t Excellent service. The sales and service in this dealership were professional They actively listened to my wants and needs.I would highly recommend this dealer More