Delray Honda
Delray Beach, FL
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Honda Accord The other day I was inquiring about a used car at that Delray Honda dealership. The guy was helpful, checked car availability, confirmed a couple of t The other day I was inquiring about a used car at that Delray Honda dealership. The guy was helpful, checked car availability, confirmed a couple of things about the car and we scheduled an apportionment for the next day. Next afternoon I checked the website and realized that the price on that car had been increased almost $1300. I called the guy and he was surprised and said he wasn’t aware of why it was increased. He promised me to find out and call back. Later on I received a call from Jason Hopkins Internet Director of that dealership. He told me that they have 3 appointments scheduled to see that car. I said great, but what about my appointment and agreed price?! He undesirably agreed that they would sell this car for the price I saw the day before. I scheduled another appointment, for later that evening, but before I left the house I got a call from Jason, and he said “The car had been sold that afternoon”. I was disappointed, but I said okay. Few hours later I checked the website and the car was still online. I asked my friend to call to find out the availability of that car and to my surprise it was still available for sale. It was hard for me to believe that dealerships still do those kind of tricks. So I decided let me call myself and confirm it. I called the dealership close to the end of the day and the car was still available. I was surprised and I scheduled appointment again for the next day. Next day I got an email from a General Manager of that dealership wanting to see if I had been provided proper assistance. BTW car was still available that morning. After I replied to his email stating that I hadn’t been provided the proper assistance, the car was immediately removed from the site. I didn’t get any follow up on my email or appointment. What did the dealership get by providing unprofessional service? Unhappy customer who never is going to recommend them… Was it worth $1300? Maybe, it isn’t the question for me to answer…. Be aware. More
CRV so EZ From sales with Junior to finance With SamI was well taken care of. They listened and answered my questions. Sebastian helped me to lower my insuranc From sales with Junior to finance With SamI was well taken care of. They listened and answered my questions. Sebastian helped me to lower my insurance. More
Seamless and smoothest car buying experience!!! I walked into the dealer and was out of there in no time, truly a hassle free car buying experience with friendly staff and my guy Mario Henriquez was I walked into the dealer and was out of there in no time, truly a hassle free car buying experience with friendly staff and my guy Mario Henriquez was the man!! I am looking forward to the end of my lease not only for the latest model year but for the smooth and easy experience i will have once more More
Great experience I overall a very clean and inviting showroom, friendly staff and they worked very hard to get me the cars I wanted and in the color I wanted. I overall a very clean and inviting showroom, friendly staff and they worked very hard to get me the cars I wanted and in the color I wanted. More
Lewis has always been acceptional! Thank goodness I took my car in sooner than later and of course Lewis was there to assist. He is always polite, professional and true to his word! Thank goodness I took my car in sooner than later and of course Lewis was there to assist. He is always polite, professional and true to his word! More
Overall it was a good experience Mark Milnick was very helpful and explained everything, how the process works and how to used the components in the car, and he offer to help with an Mark Milnick was very helpful and explained everything, how the process works and how to used the components in the car, and he offer to help with any question in the future , overall it's was a good salesperson to deal with. More
A good experence This was my first car lease and I was most impressed by how smoothly it went. Mark was welcoming and explained all I needed to know. The process went This was my first car lease and I was most impressed by how smoothly it went. Mark was welcoming and explained all I needed to know. The process went from step to step with my feeling comfortable each step of the way. When I returned the following day, Jim helped clarify some of the questions I had after driving the car home. More
Very easy car buying experience I used True Car to establish the price before I arrived and the transaction went smoothly from start to finish. Very satisfying car buying experience. I used True Car to establish the price before I arrived and the transaction went smoothly from start to finish. Very satisfying car buying experience. More
Daughter's First Car A lot of time and research went into searching for our daughter's first car. We were in the market for a used car and found the perfect car at Delra A lot of time and research went into searching for our daughter's first car. We were in the market for a used car and found the perfect car at Delray Honda. Many thanks to Carlos Orejuela, our salesman and others that we spoke with. Carlos was very informative and spent a lot of time explaining everything. Great experience. More
Very satisfying Sally was patient and friendly. I would recommend her to others looking for a new car. She appeares to care about her customers. Thank you. Dan Sally was patient and friendly. I would recommend her to others looking for a new car. She appeares to care about her customers. Thank you. Dan More