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Delray Honda

Delray Beach, FL

4.9
3,715 Reviews

2500 S Federal Hwy

Delray Beach, FL

33483

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Showing 3,715 reviews

October 05, 2023

Recommended but careful with financing not paying off your trade on time!!! When contacting finance, they didn't seem to care, and that's if you got lucky in getting a hold of them. More

by Luis DeJesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, James Scaglione, Aaron Fenyus
Oct 06, 2023 -

Delray Honda responded

We apologize for the impression you had regarding our finance team not seeming to care about your experience. Providing excellent customer service is a fundamental part of our mission, and we deeply regret any disappointment you may have felt. Your feedback is important, and we take it seriously. We will investigate this matter to understand what occurred during your finance process and ensure that our team members prioritize customer care and satisfaction. To address your concerns more effectively, we kindly request specific details about your interactions with the finance team and any particular aspects that led to your perception. Your input will help us make the necessary improvements to provide the level of care and attention our customers deserve. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.

October 03, 2023

It was my mistake. I was looking in New York, and somehow got Florida but I’m sure he could’ve helped. He was very polite and understanding that goes a long ways but no More

by bjmurray60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Kane
Oct 06, 2023 -

Delray Honda responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

October 02, 2023

Ed Haddad did a great job. Good Deal. Had to wait 1 1/2 hours for Finance. Unacceptable. More

by Rebsid44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ED HADDAD - 5 Stars, Thomas Arena
Oct 02, 2023 -

Delray Honda responded

We want to express our sincere apologies for any dissatisfaction you experienced with our finance process during your recent visit to our dealership. Your feedback is important, and we deeply regret any frustration or inconvenience you may have encountered. Our goal is to make the finance process as smooth and transparent as possible for our customers, and we apologize if we fell short of your expectations. We take your concerns seriously and will review our finance procedures to identify areas for improvement. Please reach out to our Customer Relations Department at customerrelations@delrayhonda.com.

October 01, 2023

Good service Pleasant everyone was very helpful fast and convenient would definitely recommend this dealership to friends More

by Pantherchef33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Conrado
Oct 02, 2023 -

Delray Honda responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 29, 2023

Service was good buy they are not offering complementary car cleaning or shuttle service like they used to More

by cihoms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Sirjoosingh
Oct 02, 2023 -

Delray Honda responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 29, 2023

Excellent Sales Department Steve BALDINI is outstanding no games just smooth business. CR-V was ready and looking Great when we arrived. More

by Theblaman33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Gumowitz , Stephen Baldini, Michael Young
Oct 02, 2023 -

Delray Honda responded

Our team works diligently to provide top-notch service and a memorable experience for all our customers, and it's rewarding to know that we met your expectations. Your satisfaction is our ultimate goal, and your feedback reinforces our commitment to excellence.

September 22, 2023

My experience at this car dealership was truly exceptional. Negotiations were impressively swift; it took just three attempts to arrive at a comfortable agreement that was undoubtedly mutually ben More

by Andres Alava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucy Conrado
Sep 26, 2023 -

Delray Honda responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 19, 2023

Lori and Sam were so helpful and made this process so easy. I will be coming back to delray Honda without a doubt! More

by sgeiger613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori , Gary Robinson, Aram Sargsyan
Sep 20, 2023 -

Delray Honda responded

Hi Lori and Sam! Thank you so much for your kind words. We're glad to hear that we made your experience at Delray Honda easy and enjoyable. We look forward to serving you again in the future.

September 18, 2023

We brought our families in - including the grandkids- to buy 3 new vehicles - 2 pilots and an odyssey van. We contacted the dealership and Eddie got back to us immediately. We told him what we wanted to do More

by WBUCKLEW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Todd Gumowitz, Om Prakash - ALL get 5 stars
Sep 19, 2023 -

Delray Honda responded

Thank you so much for your glowing review! We're thrilled to hear that our team, especially Eddie and Todd, provided you with a pleasant and efficient car buying experience. We truly appreciate your kind words and look forward to serving you and your family in the future.

September 15, 2023

The staff at Delray Honda were courtesy and very helpful. Mr Lena was very knowledgeable. He made my car shopping a pleasure. I was very satisfied the way he listened to my needs. He made my day apleasant ex More

by USMC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franky Lena, Kathleen Willis
Sep 15, 2023 -

USMC responded

Delray Honda has a great staff, and Mr.F. Lena was very helpful. At the end of the day, i left with a new Honda Accord.

Sep 18, 2023 -

Delray Honda responded

Thank you for taking the time to leave us a positive review, Angelo! We're thrilled to hear that Mr. Lena provided you with excellent service and made your car shopping experience a pleasure. We appreciate your kind words and your support. Enjoy your new Honda Accord!

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