Delray Honda
Delray Beach, FL
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I have been pleased with the service for years; that's why we have continued to buy Hondas for decades. I have trusted Michael Harris to explain any problems, solutions, costs, etc. as they have come up why we have continued to buy Hondas for decades. I have trusted Michael Harris to explain any problems, solutions, costs, etc. as they have come up over the years. Even though we moved farther north, I still trust Delray Honda and come back when we have any questions or problems! Sister Christine Kelley More
MUST READ BEFORE YOU BUY*********** SO Delray Beach Honda sold me a 2015 Honda Accord that was a lemon and burning oil bad, and they knew about it before they sold me this vehicle. they said they ha Honda sold me a 2015 Honda Accord that was a lemon and burning oil bad, and they knew about it before they sold me this vehicle. they said they have a 4.9 rating this would never happen.......yet won't help me fix it and blamed all the problems on me .. and begged me right away after I bought the vehicle to give them a five star review. The first sketchy (red flag) situation was when I was at the dealership on the phone with my mom, when I was trying to purchase a car from them they said I could only get this Honda accord and not the Honda crv that I wanted & they were both were the same price but yet they told me that they could not sell me that Honda crv because of my credit , yet these two vehicle's were the same price. weird right? so I bring in my car to a jiffy lube on Atlantic ave 3 months later and noticed after a week there was no oil reading on the dip stick only after a week of driving after I just changed the oil. and was like hmmm this is weird. so now maybe I thought jiffy lube didn't add enough so bring it to a different place to get the oil changed and it happens again no oil reading on the dipstick a week later, sadly I have to move to Minnesota after I find out the problem that it is burning oil. On the drive back I would have to add oil every 1,000 miles, once I arrive to Minnesota I bring it into a shop at autopro auto service and come to find out they tell me 1) the engine has internal wear of piston rings and over advanced timing issue are causing engine oil to be consumed through combustion chamber. "Engine will need to be replaced or rebuilt to correct oil consumption 2) Due to the timing chains, engine oil leaks , and oil consumption and suspension repairs need on vehicle customer should return to the selling dealer so I called Honda and talk to Matthew he transfers me to Todd & I tell him that my vehicle is burning oil is there any thing you can do to help this situation. I haven't even had the car a year yet and paid over 18,000$ and he "tells me it is what it is" there is nothing we can do to help" quote on quote from Todd. because I am past my warranty and didn't bring it in sooner, weird I thought I never even purchased a warranty in the first place. yes Todd I did put 35,000 miles on the car in only 11 months but it should not have this issue its having. I still owe money on this vehicle and they made me seem like I was the problem I told him I didn't bring it back in because I moved and didn't know a car that I paid 18,000 would have this serious of a issue. I have Todd recorded saying that its my fault and should of brought it in sooner but how are you going to be a five star dealership and not even try to make it right with me when I give them my hard earned money and making payments every month for over 500$ I didn't know that the problem would be that serious and the guy I Brought the car too told me that who ever sold you this car , screwed you over, and Todd was saying they inspect all the cars before they sell them, then why would the guy that was cleaning the car say they were still cleaning it because they got the car that day when I bought it, and yet again there like you didn't have to buy the car to me. This place is a scam I would go to any other dealership but them!!!! can't even make it right I figured this from the get go once they sold it to me like this so I'm taking the loss and I hope some one reads this and learns from my experience and if I were you I would not purchase a vehicle from Delray Beach Honda if I were you. More
MY SERVICE REP (KATHLEEN WILLIS) IS ABSOLUTELY AMAZING! !! I'VE KNOWN HER FOR SEVERAL YEARS AND SHE ALWAYS GOES ABOVE AND BEYOND FOR HER CUSTOMERS. SHE'S ALWAYS PLEASANT, POLITE, EFFICIENT AND VERY KNOWLE !! I'VE KNOWN HER FOR SEVERAL YEARS AND SHE ALWAYS GOES ABOVE AND BEYOND FOR HER CUSTOMERS. SHE'S ALWAYS PLEASANT, POLITE, EFFICIENT AND VERY KNOWLEDGEABLE. I CAN'T PRAISE HER ENOUGH .... WOULD RECOMMEND THIS DEALERSHIP AND KATHLEEN TO EVERYONE!! More
The customer service is excellent I would recommend to my family and friends Glen in your office gave me excellent service and explained all the details about my car service family and friends Glen in your office gave me excellent service and explained all the details about my car service More
My salesman Steve Baldini gave me the straight numbers, options, etc. Tony Bernudez in finance was quick and efficient. Arrived at 1pm was driving home by 3pm options, etc. Tony Bernudez in finance was quick and efficient. Arrived at 1pm was driving home by 3pm More
Great experience. Excellent employees. Very helpful. No hassle. Would recommend friends and family to this dealership. Excellent employees. Very helpful. No hassle. Would recommend friends and family to this dealership. More