Delray Genesis

service department is terrible. nothing but excuses. requested to speak to service manager twice. No response. Don't use Hector or for that matter go elsewhere nothing but excuses. requested to speak to service manager twice. No response. Don't use Hector or for that matter go elsewhere More

does anyone ever answer a phone at this dealership? ???? sales or service!!!!! terrible for years. ???? sales or service!!!!! terrible for years. More

My wonderful Sales Professional, Sammy Hadid, and the team at Delray Genesis have exceeded my expectations. After looking at different dealerships and seeking different types of vehicles, I decided to ch team at Delray Genesis have exceeded my expectations. After looking at different dealerships and seeking different types of vehicles, I decided to check out the Genesis lineup at Delray Genesis. I wasn’t familiar with the the Genesis brand, and was really just including it Genesis on a whim. Wow. From the moment Sammy Hadid welcomed me, I was impressed with his professionalism and his demeanor. I could tell he was paying attention to my objectives and yet I didn’t feel like I was just another target. My husband was with me and, as a Sales Professional also, agreed with my impression. When Sammy showed us the inventory, I was delighted and pleasantly surprised with the fit and finish of the vehicles and the luxe offerings of the Genesis brand. I had done plenty of research on other vehicles and brands; nothing came close to Genesis. Sammy, a good-natured and professional gentleman was also THE person I wanted to be my Sales Professional. I have had my Genesis vehicle for two weeks now. I continue to be impressed with the luxury and performance of my new SUV. I also remain delighted with Sammy Hadid - he has communicated and reached out to me several times (not too much, but enough to make me feel that he genuinely appreciates my business) to see if I have any questions or need assistance. The Delray Genesis team in general is extremely organized. The vehicles sell themselves, but the team is well-staffed and prioritizes customer-service. The Genesis website and app is excellent and user friendly. I could t be happier. More

It was a pleasure to work with Allan Silverman. Professional and experienced with all our crazy questions and concerns. We also met other salespeople who were helpful in closing our deal. Love my G Professional and experienced with all our crazy questions and concerns. We also met other salespeople who were helpful in closing our deal. Love my Genesis SUV. We will recommend our friends to check the dealership out. More

Would love to give positive but it seems like they allowed a great manager to go. I came back a few days later and the director was trying to help. What a failure of a company to allow the service man allowed a great manager to go. I came back a few days later and the director was trying to help. What a failure of a company to allow the service manager to leave More

I believe it was a team effort, but Jerry helped me get a brand new GV70 when my first car was such a lemon. brand new GV70 when my first car was such a lemon. More

just got a brand new genesis suv. Customer service was outstanding. My salesman David Sabo was very personable and made car shopping fun for me. I can honestly say as a woman i usuall Customer service was outstanding. My salesman David Sabo was very personable and made car shopping fun for me. I can honestly say as a woman i usually feel intimidated by the whole car shopping haggling. This was a new experience for me. More