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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
369 Reviews

369 Reviews of Delray Buick GMC - Service Center

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December 24, 2023

All was great from the beginning to the end Quick and in and out with reasonable wait time More

by Kathieh24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Delray Buick GMC responded

Thank you for choosing Delray Buick GMC, we appreciate your positive feedback!

December 22, 2023

Everything went very smoothly. Everyone was helpful and my work was done properly and expeditiously. I’ve never had problems having my truck service there. More

by Heyciv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2024 -

Delray Buick GMC responded

We're glad to know your truck service at Delray Buick GMC went smoothly and efficiently! Thanks for trusting us with your vehicle. We look forward to serving you again in the future!

December 21, 2023

Scott is always great to work with and takes his time to explain in detail what’s going on throughout the process. More

by geraldmbi
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Delray Buick GMC responded

Gerald, we're glad to know that Scott has been helpful and informative during your visits at Delray Buick GMC. Thanks for the positive feedback!

December 17, 2023

The service rep was very nice to me and very helpful. Sadly, I forgot his name, but he was working last Saturday. More

by ATOZGUNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Delray Buick GMC responded

We're glad to know you had a positive experience with our service rep last Saturday at Delray Buick GMC. We appreciate your kind words and look forward to assisting you again in the future!

December 16, 2023

Did a good job getting me in and out! Technicians could not figure out why my rear camera was not working improperly. I had it in your shop 4 times in about 6-8 months before they finally More

by SOLDMAN1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Nahmod
Jan 10, 2024 -

Delray Buick GMC responded

We appreciate your honest feedback and apologize for the frustration you experienced with our service department. We're glad to know that Rick provided excellent pick-up and delivery service, though! If there's anything else we can do or any other concerns you'd like addressed, please don't hesitate to reach out to Ralph directly at Delray Buick GMC.

Jan 11, 2024 -

SOLDMAN1 responded

I don't feel your technicians who worked on my rear camera and then found out it was a monitor problem after 6-8 months deserve 5 stares! I repeat, Ricks service was excellent!

December 15, 2023

It was great! I will recommend them to everyone who’s looking for a car or SUV. The entire dealership was wonderful to me More

by MICKEY8548
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Fielder, Michael Magyar, Janet Castaneda
Jan 10, 2024 -

Delray Buick GMC responded

We're so glad to know you had a great experience at Delray Buick GMC! Thanks for recommending us and we look forward to serving your friends and family in the future.

December 14, 2023

Quick accurate service. Nothing but the best for my GMC. Will be back for the next oil change. More

by ANDREA.MANCINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mullane
Jan 10, 2024 -

Delray Buick GMC responded

We appreciate you choosing Delray Buick GMC and for sharing this feedback with us! We strive to deliver top-notch service every time and we look forward to working with you again in the future. Safe travels!

December 13, 2023

Delray Buick Dealership is absolutely the best. I always have my car serviced there and Bob H. And the mechanics do a great job. I also purchased my car at Delray Dealership who made it simple an More

by PROMISE142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Delray Buick GMC responded

We're so glad to know you've had consistently great experiences with our team at Delray Buick GMC. It's wonderful that Bob and the rest of our crew have been able to assist in maintaining your vehicle over the years. Thanks for sticking with us, we appreciate it!

December 12, 2023

Delray Buick - is the best dealership in my experience as a long time GM customer. Frank Castagna was able to get the part needed earlier that it was estimated! Delray Buick is my choice for next lease an More

by CL90ND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Delray Buick GMC responded

We're so glad to know that you had a positive experience with Frank and our team at Delray Buick GMC! It's great to see we could get your part in earlier than expected. We look forward to assisting you with your next lease and any future maintenance needs. Thanks for choosing us!

December 08, 2023

Thank you for servicing our car. We are always happy with the service and people at Buick. More

by ARTYGRILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Transleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Delray Buick GMC responded

We are so happy that our Delray Buick GMC team earned your five stars. Thanks, ArtyGrill!

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