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434 Reviews of Delray Buick GMC - Service Center
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August 09, 2013
my car would not start and because i did not have jumper cables dave offered to have the guys come to the cars location and jump the vehicle. it saved me either a jumper cable purchase or a tow. both much cables dave offered to have the guys come to the cars location and jump the vehicle. it saved me either a jumper cable purchase or a tow. both much less attractive solutions. the were there within minutes and he also offered me to do the oil change at the same time. he had me in and out of the dealership with in minutes and gave me a ride back to work. More
by bigtaco1
Employees Worked With
Mark Willis
August 09, 2013
Friendly, prompt, explained everything well. A great waiting room too! This is the only dealer I will visit from now on. An excellent overall service experience. waiting room too! This is the only dealer I will visit from now on. An excellent overall service experience. More
by jaysterjet
July 31, 2013
went for new wiper blades and reprogram keybfob. they found and repaired brakes that were worn without prompting, properly and promptly to get me on my way found and repaired brakes that were worn without prompting, properly and promptly to get me on my way More
by ravasher
July 31, 2013
Mark Willis paid attention to my service needs and made sure that the work was completed to my satisfaction. He followed up with a call to make sure everything was fine. sure that the work was completed to my satisfaction. He followed up with a call to make sure everything was fine. More
by sb418rose
Employees Worked With
Mark Willis
July 31, 2013
Mark was very professional, explained all service needed and why. He also was able to fix my car very quickly. Cost was fair, would highly recommend. and why. He also was able to fix my car very quickly. Cost was fair, would highly recommend. More
by scurson
Employees Worked With
Mark Willis
July 27, 2013
Service is always friendly and prompt. I appreciate the fact that I can call my dedicated service advisor directly rather than go through an central operator. This time, I needed my air conditioner looked fact that I can call my dedicated service advisor directly rather than go through an central operator. This time, I needed my air conditioner looked at and fixed; Mark Willis did not heistate to get me in as soonbas possible and offered me the use of a loaner care without hesitation. Service was completed within the day and I was given the option of returning the loaner and picking up my car either that same evening or the next morning - which ever was most convenient for me. As a mother of 3 young children and working fulltime, I really do appreciate the cooperation and convenience Mark Willis always affords me when I need service. More
by jboileau
Employees Worked With
Mark Willis
July 25, 2013
I came in for service on my Pontiac. I always deal with Mark Willis when I come in. He is friendly, knowledgeable, and concerned about my service needs. I have dealt with Mark on many occasions over the Mark Willis when I come in. He is friendly, knowledgeable, and concerned about my service needs. I have dealt with Mark on many occasions over the years and he is one of the reasons I come back to this dealership. You could not ask for a better individual to represent your dealership, Thank you More
by jackandjared2
Employees Worked With
Mark Willis
July 24, 2013
Mark Willis has been our service advisor for the last 6 years. Anytime we bring our 2003 GMC in for routine service or repairs, he has always been professional, courteous, and extremely helpful. Since we years. Anytime we bring our 2003 GMC in for routine service or repairs, he has always been professional, courteous, and extremely helpful. Since we have dealt with Mark for many years, we have gained trust and confidence in his recommendations/advise, especially when it involves repairs that are costly. Thanks Mark! More
by shirlvmyo
Employees Worked With
Mark Willis
July 16, 2013
Imagine my surprise when I brought my car in for service and Brian Savino was no longer there to help me. Brian is by far the most helpful friendly service person I have ever met. He always treated me wel and Brian Savino was no longer there to help me. Brian is by far the most helpful friendly service person I have ever met. He always treated me well. I have been with Brian since he was at Ralph Buick over 20 years ago. The person at your dealership who "tried" to help me was rude and unfriendly. I immediately said no thank you, took my car and went home. I then got on the phone and made some calls to find Brian. And find him I did. I now have to drive farther but I know it is worth it. I will be spreading the word to my family and friends so they will know where to find Brian. How could you be so unconcerned about your service ratings that you let him leave? More
by fdp036
Employees Worked With
none
July 13, 2013
Rob Heinsohn welcomed me with a warm and friendly greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price a greeting, was immediately responsive to my needs and answered my questions without delay. My vehicle was ready ahead of schedule and for the price as discussed. Service visits in the past were never so enjoyable and always turned into 2 Advil events. After telling this to other family members and friends perhaps they will return to Buick. More
by DonnyAcker
