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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
421 Reviews

421 Reviews of Delray Buick GMC - Service Center

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November 07, 2024

Look Frank is the best and our go to person. Nuff Said - 5 Star Plus! More

by MICHAEL.AUBREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Hathhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Delray Buick GMC responded

Thanks for the great feedback, we'll pass it along to Frank! We appreciate you choosing Delray Buick GMC, let us know if there's anything else we can do for you!

November 06, 2024

Darius was amazing. I would recommend buying from Buick delray. Thanks again for your service More

by CHRISMAXEY008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daris Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Delray Buick GMC responded

We're delighted to hear you had an amazing experience at Delray Buick GMC with Darius! Thank you for recommending us and highlighting our team's service. Enjoy your new car!

October 30, 2024

I made an appointment 8:30 am in the morning. My truck sat in the service drop off lane for 1 hour. I went to ask why and they move it to the back by the service bays where it sat untouched for a More

by ROBJETMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michail Diduch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Delray Buick GMC responded

I'm really sorry to hear about your experience. This not at all what we aim for in our service department. I would like the opportunity to address these issues directly with you if you are open to it and ensure they are resolved properly.

October 24, 2024

Always a great experience working with Frank in service. Good communication and takes care of any issues. More

by DOUGSHIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Delray Buick GMC responded

It's fantastic to hear that Frank consistently provides excellent service and communication at Delray Buick GMC. We appreciate your feedback and look forward to assisting you again in the future!

October 19, 2024

I having been using Delray gmc for 14 years and it’s a pleasure to know they r always there for us. Particularly Robert. He is the best More

by diversefem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Delray Buick GMC responded

Thank you for your loyalty over the past 14 years! We're delighted to hear that Robert and our team at Delray Buick GMC have consistently provided excellent service. We look forward to continuing to serve you in the future!

October 18, 2024

Dan Fielder is a wonderful salesman, he helped me yesterday set up on my phone since my husband passed away. More

by B.VERRASTRO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Delray Buick GMC responded

We're so sorry for your loss. We're glad to hear that Dan was able to assist you during this time. Thank you for choosing Delray Buick GMC and sharing your experience with us!

October 12, 2024

The ride is solid. I enjoy sitting up high and all the various accesories. Still missing the key for the lug nuts on tires and the touch up paint to b done on drivers d More

by LMEDELL03
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto, He rique and Dawn
Oct 14, 2024 -

Delray Buick GMC responded

Thank you for sharing your feedback! We're glad to hear you're enjoying the ride and features of your vehicle from Delray Buick GMC. Please reach out to our team so we can assist with the key and touch-up paint issues.

October 12, 2024

No pressure sales and super friendly atmosphere. Will recommend Joe Jones to anyone who is looking for a vehicle More

by CROOZROKH
Recommend Dealer
Yes
Employees Worked With
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henrique Eduardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Delray Buick GMC responded

We're delighted to hear about your positive experience at Delray Buick GMC! Joe Jones and the team strive to create a welcoming environment, and it's great to know they succeeded. Thank you for recommending us!

September 28, 2024

We were taken great care of by Joe Jones, Craig, and Dawn. Joe was amazing and very helpful in our experience. Amazing staff and customer service! We didn’t have any contact with Frank so I really can’ More

by PLAYFIELDRN1001
Recommend Dealer
Yes
Employees Worked With
Joe Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn, Craig and Joe
Sep 30, 2024 -

Delray Buick GMC responded

Thank you for the fantastic feedback! We're delighted to hear that Joe, Craig, and Dawn provided excellent service during your Buick Encore purchase at Delray Buick GMC. Enjoy your new vehicle!

September 21, 2024

During my oil change visit the service manager, Bob, providedeExcellency service in a timely manner. More

by Mike123a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Delray Buick GMC responded

All of us at Delray Buick GMC want to say thank you for leaving this positive feedback. Please let us know if there’s anything else we can help you with!

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