Delray Buick GMC - Service Center

They were great. Had great customer service along with great service. Overall a great experience and I would recommend Delray Buick-GMC to friends and family. great service. Overall a great experience and I would recommend Delray Buick-GMC to friends and family. More

I have been taking my car for service to this location ever since Saturn shut their doors. Mark Willis is my service advisor, and he treats me above and beyond what I would expect to be treated as a Satur ever since Saturn shut their doors. Mark Willis is my service advisor, and he treats me above and beyond what I would expect to be treated as a Saturn owner. He has always been friendly and approachable, providing me with the same customer service one would find in a high end luxury market. Mark's attention to detail combined with the overall atmosphere of the dealership is the reason why I will continue to bring my car here. More

I arrived at the dealership after making an appointment for service. I was met by Bob who immediately made me feel at home. The service protocol began with paperwork and at that time I was able to ask a for service. I was met by Bob who immediately made me feel at home. The service protocol began with paperwork and at that time I was able to ask a couple of questions about my new car. Bob was informative and efficient. The wait time for service was spent in the comfortable waiting area where all the dealership employees who passed by were friendly. Overall, it was a pleasant chore to have my car serviced! Thank you, Delray Buick! More

Mark Willis is always very friendly and willing to fit me in for service appointments. He always explains the problem and provides service in a timely manner. It is frustrating to have to take the car for in for service appointments. He always explains the problem and provides service in a timely manner. It is frustrating to have to take the car for service and he makes the whole process bearable. Mark has excellent customer service skills and I would recommend him and the dealership to my friends and family. More

I arrived at the dealership about 7:30AM. Mark took me right away and got them started. I relaxed by the TV and had coffee and doughnuts. By 8:45AM they were finished and I was on my way. Mark was ve right away and got them started. I relaxed by the TV and had coffee and doughnuts. By 8:45AM they were finished and I was on my way. Mark was very friendly and courteous. More

The ratings in which I have given reflects the Great Customer Service that Delray GMC provide to their customers. I have always been greeted with a smile and the staff is very friendly and helpful. Mr. Customer Service that Delray GMC provide to their customers. I have always been greeted with a smile and the staff is very friendly and helpful. Mr. Heinsohn greeted me with a smile and as well as introduced himself. I must tell you Mr. Heinsohn ended having to give me a Loaner Car for the weekend because he had to order the part for my car but upon returning the Loaner Mr. Heinsohn explained what work that was done on the car.(How cool was that). Mr. Heinsohn is a great asset to the Delray GMC Family. Wanda Pompey-Jackson More

I was greeted with a smile and my door opened for me. Everyone I came in contacted with this day were more the helpful and friendly from the font deck to the parts department. This is the first time my Everyone I came in contacted with this day were more the helpful and friendly from the font deck to the parts department. This is the first time my car was ever clean after service I was very appreciative of this. Thank you to all that made my day start of so well. More

I called the dealership on a Monday afternoon for an oil change and general check-up on my 2010 GMC Terrain. Bob Heinsohn was able to schedule an appointment for me that same afternoon. Along with the oil change and general check-up on my 2010 GMC Terrain. Bob Heinsohn was able to schedule an appointment for me that same afternoon. Along with the oil and filter being changed, the other fluids were checked as well as the air pressure in my tires. There was also some GMC service updating to be done. I had some general questions about the car which Bob answered for me. The whole procedure was accomplished with a short wait on my part. The waiting area was comfortable. The coffee and doughnut were good. I was able to watch my regular TV show on the wide screen TV. More

I have had my GMC Sierra serviced at this dealership for the past 10 years or more. During this time, I have had the pleasure of working with the same service advisor, Mark Willis. Mark has consistently be the past 10 years or more. During this time, I have had the pleasure of working with the same service advisor, Mark Willis. Mark has consistently been easy to contact and honest about any issue that has arisen, (cost and time frame). I have found the work that has been done, to be priced reasonably, as well as, completed in a timely manner. More

Bob Heinsohn helped me get my GMC Terrain serviced. He was genuinely friendly and super accommodating. It was the best experience I've had at Delray GMC to date. THANKS BOB!! was genuinely friendly and super accommodating. It was the best experience I've had at Delray GMC to date. THANKS BOB!! More