Delray Buick GMC - Service Center

ABOVE AND BEYOND! Mark Willis went above and beyond to get my car fixed. WAAY above and beyond! But he isn't the only one. After dealing with another local dealership f Mark Willis went above and beyond to get my car fixed. WAAY above and beyond! But he isn't the only one. After dealing with another local dealership for years, I was floored to learn that not only can I depend on what this man tells me, but the team of people he works with, Gary Sobel, David and others I only know by face, are all unbelieveably good people! My previous experience with another dealership left me with such a bad taste that I never intended to ever trust a dealership for service again. Mark has proved me wrong! I can not say enough good words about Mark or the team of service people from Delray Buick, GMC. Thank you to all of you!!, More

Extremely Satisfied Today was our second experience at Delray Buick / GMC service Department. The first time was a check engine light came on, and the fixed the problem i Today was our second experience at Delray Buick / GMC service Department. The first time was a check engine light came on, and the fixed the problem immediately. The second time was to get a new tire. Unfortunately I had a blowout while driving. I can't say enough nice things about the way I was treated at the service department. Mark was the gentleman who assisted us both times we were there. He made us feel very welcome, and went above and beyond to make sure we were extremely satisfied. I usually hate waiting for cars to be fixed, but Delray Buick has the cleanest waiting area. I was approached multiple times by staff asking if I needed anything. Mark also visited a few times to give me updates on progress. I will definitely be back, and plan on buying my next car from them due to the exceptional customer service received More

First time there for service. Bob was great! Very first time in the dealership and he made me feel welcome. The repairs were completed on time and the waiting area was very relaxin Bob was great! Very first time in the dealership and he made me feel welcome. The repairs were completed on time and the waiting area was very relaxing. Already told them I will be back when I need my oil changed! More

I'll be back My customer experience was fantastic before I even walked in the door. Every person I talked to on the phone was pleasant, professional, and patient. My customer experience was fantastic before I even walked in the door. Every person I talked to on the phone was pleasant, professional, and patient. I went there for a recall fix and I was treated with 100% courteous and friendly service. Thank you so much, look forward to doing business with this dealership. More

I LOVE NEIL!! Neil is my service adviser and I can't be happier. He is very nice and always answers all of my questions. He doesn't treat me like most service guys Neil is my service adviser and I can't be happier. He is very nice and always answers all of my questions. He doesn't treat me like most service guys do. They see a women and think I don't know anything when I am very smart and love trucks. Neil has made me feel very confident in him and what he knows. I wouldn't go to anyone but him. If he's not there I wait. Thank you Delray Buick and GMC, Neil is a GREAT asset. Please keep him happy so he doesn't go anywhere. If he goes I go!!! More

Great service I brought my Buick sentry in and everyone was extremely helpful. Mark Willis was my service advisor and He got right to business and I was out withi I brought my Buick sentry in and everyone was extremely helpful. Mark Willis was my service advisor and He got right to business and I was out within the hour. Thanks mark!!! More

mark was great! Mark was friendly and professional and went above and beyond when my car needed service. I will definitely be back to get my car serviced in the futur Mark was friendly and professional and went above and beyond when my car needed service. I will definitely be back to get my car serviced in the future. More

Service I came in with my transmission blown in my Chrysler Town and Country. Mark was my service advisor and really helped me out. Set me up promptly with I came in with my transmission blown in my Chrysler Town and Country. Mark was my service advisor and really helped me out. Set me up promptly with a rental so I could get back to work which I really appreciated. Also, I never felt pressured or taken advantage of in terms of paying for any extra services. Mark saved the day!! Also thanks to the car wash people for making my van look fresh and clean!!! More

Yearly Service I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when it was returned to me. I think the waiting time of 3 hours was excessive. More

Service When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time More