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Delray Buick GMC - Service Center

Delray Beach, FL

4.8
393 Reviews

393 Reviews of Delray Buick GMC - Service Center

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April 28, 2023

Very good experience. Work completed in time promised. Courteous and helpful employees. Comfortable waiting area. More

by anafisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023 -

Delray Buick GMC responded

It's great to hear that you had a positive experience with us, Ana! We understand the value of your time and are thrilled to know that we could complete the work in the time promised. It's always our pleasure to help out our valued customers whenever possible. Thanks for your trust in Delray Buick GMC!

December 17, 2022

I m always pleased when I stop in to my Buick dealer, how and always recieve a very warm greeting from Kyle. When I asked if I could get a car wash this morning, he immediately offered to do it himself. He g More

by pjs211
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Dec 17, 2022 -

pjs211 responded

Great dealer

Dec 20, 2022 -

Delray Buick GMC responded

We are honored to receive such a high recommendation from you. All of us at Delray Buick GMC appreciate your support, and we’re glad to hear that our team went above and beyond to help you.

June 05, 2022

I had a amazing experience at Delray Buick! This was my first time ever financing a car! The guys did there absolute best to get me into the Car that I wanted even though I Had fairly bad cr More

by Ianjosephorr1996
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James "Jim" Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregory Budd
Jun 06, 2022 -

Delray Buick GMC responded

We're delighted to learn that you had a successful first time-financing-a-car experience, courtesy of James Fix and Gregory Budd. Customer satisfaction is a top priority for us, and we'll go to great lengths to ensure that. If there is anything else we can help with, please feel free to give us a call! - Delray Buick GMC

August 28, 2021

I truly enjoyed working with Scott! He made my I truly enjoyed working with Scott! He made my experience stress free and I got exactly the car(s) I was looking for! Yes, I was able to purchase More

by Suzanne B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Senhoreti, Michael Magyar, Scott Feinberg
Aug 31, 2021 -

Delray Buick GMC responded

Suzanne - It makes our day to hear that you received the best service at Delray Buick GMC. We especially love this was your most enjoyable experience yet! Thank you for sharing such excellent feedback about our entire team. We are lucky to have you as a customer and wish you the best.

August 03, 2021

I enjoy doing business with Dan Fielder and Delray Buick Dan knows my feelings in leasing a car. Dan is an exceptional person to deal with. More

by ha33nk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Delray Buick GMC responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with Dan. Drive safely, and we look forward to your next visit to Delray Buick GMC.

January 25, 2021

Very professional . I Will recommend! Did a great deal and he was very helpful and understanding!!! Very efficient and knowledgeable! Was an adventure for my first buying..Nice job! Keep it up!! More

by sandra_carbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Soto
Apr 14, 2021 -

Delray Buick GMC responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

December 15, 2020

Worst service dept!! No meet and greet. Appt never shows when made online. Friendliness is seriously lacking. The days of good service are don’t exist any longer. More

by Kminton77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Delray Buick GMC responded

Kminton77, I apologize for your experience at Delray Buick GMC. We tried to find a client with a name comparable to your review tag, but were unable to. Could you please call us at 561-278-3217 and ask for Alan Kurtz, our Service Manager. We would like to hear more about your experience and show that we do appreciate your business. Regards, Delray Buick GMC

December 02, 2020

I ordered cargo mats for my Acadia that we just purchased ,I went in to pick them up and Alan was so helpful, and extremely courteous. He was kind enough to unbox the mats and put them in my SUV for me. So s More

by SouawnBenita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Stefanic
Apr 14, 2021 -

Delray Buick GMC responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Delray Buick GMC as your first choice for all your vehicle needs.

June 14, 2020

Great service Service rep advised the repair cost and time quickly. Great communication delivered as promised. Frank was great to work with and check car prior t More

by jmiddlebrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Delray Buick GMC responded

Thank you for sharing your experience with the Delray Buick GMC Service Department. We are happy to hear Frank and the service team at Delray Buick GMC was able to get your back out on the road quickly. Please let us know if we can assist with any of your car needs in the future!

May 21, 2020

Service and maintenance is one of the best in.South Florida. Always on time, efficient and fast and prices are very reasonable. Great customer service of all the people in general at this dealer! More

by rcatter
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Delray Buick GMC responded

Thank you for choosing to service your car at Delray Buick GMC. We appreciate you taking the time to share your experience. Please let us know if we can assist you in any of your needs for your vehicle in the future!

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