Delray Buick GMC - Service Center

Frank is an exceptional service writer. He is always very responsive when I contact him. I have noticed a large turn over with service writers through the years. Frank and Bob have been He is always very responsive when I contact him. I have noticed a large turn over with service writers through the years. Frank and Bob have been the anchors to the service center department. They both deserve recognition for their tenure and dedication to their positions. More

I was told before I booked the appointment- $199 to look at AC. I agreed to this charge. At check-out they added a 15% miscellaneous fee (shop charge). This was never discussed or disclosed before it came t at AC. I agreed to this charge. At check-out they added a 15% miscellaneous fee (shop charge). This was never discussed or disclosed before it came time to pay. Also had to pay sales tax on that fee. They knew about the fee ahead of time as it is built into the paperwork invoice. Not good business to add fees after the fact. Total cost came to $251.26 for a $199 plus tax quote. I call this car dealer math, always in their favor and always out of your pocket. More

I had my regular service with Jonny, he was great you feel like it is being taken care of and a fantastic representative for Buicks Service with care!! feel like it is being taken care of and a fantastic representative for Buicks Service with care!! More

I am always very satisfied whenever Robert handles my service. I am now awaiting a part that he ordered, and I am sure he will call me when it arrives. service. I am now awaiting a part that he ordered, and I am sure he will call me when it arrives. More

Johnny was great today as my service advisor. Checked for any recalls and matched future tire prices for me. Johnny got me in for an oil change even though I had my scheduled date wrong! Great jo Checked for any recalls and matched future tire prices for me. Johnny got me in for an oil change even though I had my scheduled date wrong! Great job Johnny. More

Bob Heinsohn was welcoming, attentive and effiecient. Service was completed promptly at a fair price. Service was completed promptly at a fair price. More

My salesman was a pleasure to deal with. Very knowledgeable and helpful. The finance dept was a good experience too. Very knowledgeable and helpful. The finance dept was a good experience too. More

Have been using this dealership since 2018. It’s bright, clean and welcoming upon entering and that makes a difference. I’ve leased, purchased, used the service center. Totally satisfied. It’s bright, clean and welcoming upon entering and that makes a difference. I’ve leased, purchased, used the service center. Totally satisfied. More

I am always blown away with the integrity and grit shown by all employees, from the top down! Thank you for your service and dedication! by all employees, from the top down! Thank you for your service and dedication! More

I brought in my car 3 weeks ago ti have oil change completed and now oil change was done again even though we didn’t drive more than 1 thousand miles. Park assist was finally installed after 16 months completed and now oil change was done again even though we didn’t drive more than 1 thousand miles. Park assist was finally installed after 16 months wait but it doesn’t work when we put tha car in reverse. More