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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
421 Reviews

421 Reviews of Delray Buick GMC - Service Center

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December 20, 2024

The DelRay GMC & BUICK DEALERSHIP is top notch in my book. I’ve purchased or leased 2 cars from your dealership. John TAMBONE, our sales professional extraordinaire and the management team were exempl More

by NINA2296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Tambone
Dec 23, 2024 -

Delray Buick GMC responded

Thank you for sharing your experience with Delray Buick GMC! We're delighted to hear that John Tambone and our team provided exemplary service throughout your visits. We appreciate the kind words about our service department, and we're glad you're enjoying the complimentary perks. Looking forward to seeing you again soon!

December 19, 2024

Outstanding. Great Service, communication and Detail. Was checked on while I was waiting and given plenty of updates. More

by CEVANS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Delray Buick GMC responded

We're delighted to hear about your outstanding experience with our team at Delray Buick GMC! Providing excellent service and keeping you informed are top priorities for us. Thank you for sharing your feedback!

December 16, 2024

Dealership was great! Friendly and polite staff. Took the time to explain everything in detail. More

by SHANTI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Delray Buick GMC responded

Nothing makes us smile like seeing a 5-star review on our page. Thanks for choosing Delray Buick GMC! We hope to see you back for any future needs.

December 15, 2024

A+. Very good. Very good. Very good. Very good. Very good. Very good. Very good. More

by WEINSTEIND
Recommend Dealer
Yes
Employees Worked With
Vanessa De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daris Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Delray Buick GMC responded

Reviews like this make me smile. Thank you for choosing Delray Buick GMC Service Center and let us know if there’s anything else we can do for you!

December 14, 2024

Bob is amazing. I always appreciate his service and communication. I would highly recommend his service to anyone. More

by NICHOLAS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Delray Buick GMC responded

Nicholas, we're delighted to hear that Bob provided you with excellent service at Delray Buick GMC. Thank you for recommending him and sharing your positive experience!

December 14, 2024

I bought a used Porsche and there were a few mechanical issues that needed to be addressed. The sales department did a great job trying to get the issues resolved, although there is still 1 unresolved iss More

by WLFLAHERT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Faruque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Mariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Delray Buick GMC responded

Thank you for sharing your experience with us at Delray Buick GMC. We're glad to hear that our sales team has been supportive, and we apologize for the delay in resolving all issues. Rest assured, we're committed to finding a satisfactory solution for you as soon as possible!

December 13, 2024

My experience at your dealership this time was terrible. I had to come back three times and it still wasn’t completed properly. I’ve gotten three cars from you. This was my worst experience. More

by LFINE12282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Orsini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Delray Buick GMC responded

I'm sorry to hear about your recent experience with us. It's disappointing that we didn't meet the standards you've come to expect, especially as a returning customer. We would like the opportunity to make things right and ensure you're satisfied moving forward. Please feel free to reach out so we can address this directly.

December 12, 2024

outstanding service, would highly recommend to other GMC owners to have their vehicles serviced at this location. More

by HOTRODBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Delray Buick GMC responded

Thank you for the glowing recommendation! We're delighted to hear that your experience with Delray Buick GMC was outstanding. We look forward to serving you and other GMC owners in the future!

December 11, 2024

8am appointment for an oil change and I was out at 11:30. 3 and 1/2 hours is much longer than necessary. In addition, the complimentary car wash was skipped. They vacuumed the driver and passenger rugs, but More

by CONNOR WILLIAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Heinsohn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Delray Buick GMC responded

Connor, I apologize for the extended wait time and oversight with your car wash. This isn't the level of service we aim to provide, and I'm sorry for any inconvenience caused by this experience. We are consistently working on improving all aspects of our services and your comments will help us to do so.

December 09, 2024

Never bought a truck this fast. Daris and Jordan were awesome. I never experienced a sales director (Jordan) spend this much times with a costumer. Daris is on top of it and gets th More

by ONOVE770
Recommend Dealer
Yes
Employees Worked With
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daris Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Delray Buick GMC responded

We're delighted to hear that Daris and Jordan made your truck-buying experience so efficient at Delray Buick GMC! Our team is committed to providing exceptional service, and it's great to know they exceeded your expectations. Enjoy the new ride!

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