Delray Buick GMC

Great service I brought my Buick sentry in and everyone was extremely helpful. Mark Willis was my service advisor and He got right to business and I was out withi I brought my Buick sentry in and everyone was extremely helpful. Mark Willis was my service advisor and He got right to business and I was out within the hour. Thanks mark!!! More

mark was great! Mark was friendly and professional and went above and beyond when my car needed service. I will definitely be back to get my car serviced in the futur Mark was friendly and professional and went above and beyond when my car needed service. I will definitely be back to get my car serviced in the future. More

Service I came in with my transmission blown in my Chrysler Town and Country. Mark was my service advisor and really helped me out. Set me up promptly with I came in with my transmission blown in my Chrysler Town and Country. Mark was my service advisor and really helped me out. Set me up promptly with a rental so I could get back to work which I really appreciated. Also, I never felt pressured or taken advantage of in terms of paying for any extra services. Mark saved the day!! Also thanks to the car wash people for making my van look fresh and clean!!! More

A car purchase experience to be proud of. without reservation I would recommend the dealership and most importantly how Thomas West dealt with us. He was highly professional, answered all of o without reservation I would recommend the dealership and most importantly how Thomas West dealt with us. He was highly professional, answered all of our questions, made the whole experience enjoyable rather than the traditional stress that occurs with some salesmen and dealers. More

Yearly Service I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when I brought my GMC Terrain in to the dealership for its yearly oil change, The customer lounge was very comfortable. My car looked nice and clean when it was returned to me. I think the waiting time of 3 hours was excessive. More

Factory recall Had to bring our Malibu in for a factory recall. Met with Neil Simon and could not have asked for more. Neil was A+ in all features. Thanks Neil for Had to bring our Malibu in for a factory recall. Met with Neil Simon and could not have asked for more. Neil was A+ in all features. Thanks Neil for all you did. The Sullivans More

New 2015 GMC Terrain Lease My salesman Thomas West was very knowledgeable about the Terrain and its features. He took extra time to make sure I was getting what I wanted, even My salesman Thomas West was very knowledgeable about the Terrain and its features. He took extra time to make sure I was getting what I wanted, even set up the vehicles wifi, onstar and telephone service for me. I have only had the vehicle a few days and he has already followed up to make sure that I am happy with my purchase. I would buy/lease from Delray GMC again and recommend you give them the opportunity to see what they can do for you. More

Best Experience Ever! Fernando was excellent!!! He made our experience seamless in getting our lease for our 2014 Buick Enclave! He explained all the features of the car wa Fernando was excellent!!! He made our experience seamless in getting our lease for our 2014 Buick Enclave! He explained all the features of the car was very knowledgeable. My husband was looking for every reason to walk out and Fernando was honest, informative, and awesome we couldn't say no. JC and Fernando really worked to make a great deal for everybody. On the fanacing side, Magic and Tony made it easy to understand everything. For what its worth, we bought the dent/paint insurance. For the cost and living in South FL, it's a no brainer :-) It was our first lease and we will definitely be purchasing in the future. So happy to by part of the Delray GMC Buick family! Nicole More

Service When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time When in for service on my Buick Enclave the service was good overall and the wait was not to bad, thank you and until next time More

New Enclave experience Sales Person: Marcello Ferro Finance Person: Majid Hassan General Sales Manager: JC Managing Partner: Aric Gasper The facilities are magnificien Sales Person: Marcello Ferro Finance Person: Majid Hassan General Sales Manager: JC Managing Partner: Aric Gasper The facilities are magnificient. It was clean, crisp and had nice amenities. Their waiting room served Starbucks, chocolates and they also had a play area for children. The sales person was amazing from start to finish. Made me feel I could trust his advice. He wasn't a sales person in the end but a friend on my side working with me. The finance person was easy to talk to. Took time to help explain every aspect of the deal. He was the only one writing deals at the time which caused several hours of delay.Not his fault. General Sales Manager was not helpful. He could use some training in dealing with customers. He had a poor attitude. He gave me the feeling that it was his way or the highway. Not a forward thinker. Managing Partner: Very helpful. Saved the whole experience in my opinion. After seven hours at the dealer I almost had it before he came out to chat with me. He followed the LEARN process exactly. (Listen, Empathize, Apologize,Respond, and Notify). He is a forward thinker More