Delray Buick GMC

I was having a steering problem with my 2012 Terrain. Dan Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to b Fielder, Service Manager, took a test ride and diagnosed the problem. He ordered the parts for the solution. When the parts came in I was called to bring in the car for repairs. I was met by Mark Willis, service writer, ina congenial and helpful manner. He arranged a sevice loaner vehicle for me and I was on my way. Mark called when the repair was done in the time he had predicted. My Terrain was returned to me clean and problem fixed. Thank you both. More

We were looking for an outstanding deal on a low mileage 2012 Regal GS. Looking on the internet, my husband located 3 in the tri-county area. At just 100 miles, the one at Delray Buick GMC had the lowest 2012 Regal GS. Looking on the internet, my husband located 3 in the tri-county area. At just 100 miles, the one at Delray Buick GMC had the lowest mileage of all. So he called and made an appointment to see and test drive the car. When we arrived it was waiting for us. We took it for a spin and fell in love. They had it priced higher than was stated on the internet, but met the internet price without an argument... so we wrote a check. Then Gerald proceeded to make sure our OnStar was set up and everything else was in order... before we left the showroom. It was one of the best car-buying experiences I've ever had. More

I originally called to gather information, only. After talking with Thomas for a bit, he suggested some directions that I had not thought of. He was considerate of my elderly Mother. He made an effort t talking with Thomas for a bit, he suggested some directions that I had not thought of. He was considerate of my elderly Mother. He made an effort to video the car in which we were interested, offered suggestions that allowed us to make a purchase, and continued to be in touch until the transaction took place. In my opinion, he was exactly the kind of salesman I will visit again. More

We returned to the Delray Buick after purchasing a car in February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wro February. We had gone to a Kia dealer prior to arriving here as we thought that it would be a less expensive, more affordable car. Boy, were we wrong - we received such poor service and what appeared to be deceptive practices, needless to say, we walked out on Kia! We arrived at the Buick dealership and were greeted by a very friendly receptionist. She then introduced us to Ron, who is one of the kindest, low pressure sales people I have ever come across. He asked us our criteria and showed us several options. Once narrowing down the choices he showed us a beautiful model in the showroom. He quickly gathered the necessary information from me and within 10-15 minutes came back with a positive decision. They were very transparent in the numbers and gave us a fair price for our trade-in. We felt like valued customers not some suckers to be ripped off. Ron was there every step of the way - beyond polite and helpful! Tony Eralgo (not sure if I spelled it correctly) was the Finance Manager we dealt with. He took his time and crunched the numbers in order to make the deal work. He was polite and patient and went well out of his way to accomplish our sale. Another great member of the team. We will be back within a week to purchase a car for my daughter. My sister and I will always return to Delray Buick to purchase any future cars as they make it a pleasurable experience not a dreaded chore. We are so happy and satisfied and will recommend to anyone looking to purchase a car to make Delray Buick your first and only stop. More

Mark wow what can I say he is knowledgeable and so Mark wow what can I say he is knowledgeable and so helpful the "Best" car was ready when promised car was lept clean. Job got done!!!!! Mark wow what can I say he is knowledgeable and so helpful the "Best" car was ready when promised car was lept clean. Job got done!!!!! More

Mark Willis, Service Advisor, always contacts me by phone regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what regarding upcoming service requirements for my GMC Sierra truck. He always explains the service needed, why a particular service is needed, and what the cost of the service will be. I am very satisfied with Mark's knowledge, honesty, and friendliness. When the business changed from Sherwood, I was afraid that Mark would be leaving and that I would have to follow him to his new place of employment. So, I am very glad that you kept him! Dan Fielder always goes out of his way to greet me and to thank me for my business. As stated in the survey, I am extremely satisfied with both Mark and Dan. Danny Underwood More

Andy, Chris and Majid were very Professional and went out of their way to help. They all made the experience comfortable and enjoyable, made Us feel like part of the family. Andy and Chris did their all to g of their way to help. They all made the experience comfortable and enjoyable, made Us feel like part of the family. Andy and Chris did their all to give Me the best deal possible; this I know because I have been leasing since 1994 and have dealt with many many dealerships. I live in Pompano Beach and will go back to Delray to lease again. More

The service experience is always good with this dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listene dealership and Bob Heinsohn. You are welcomed graciously; the intake procedure is thorough and you get the satisfaction that comes from being listened to; there is a car and driver ready and willing to take you home or to your office; and your car is fixed and ready when promised . . . .and since they always wash it before returning it, the car looks better than when you dropped it off! The prices are more than competitive with the "mechanic on the corner" and I know that my Buick is being attended to by factory trained technicians. It's a no-brainer for me. More

I have come to this dealership in the past and have not been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!. been as pleased as I am when I work with Bob Heinsohn. Working with Bob has made my service experience great!. More

Thanks to everyone at Delray Buick GMC. I was pleasently surprised with my recent purchase. I originally spoke to Dan Fielder about replacing my engine, he showed me how easy it was to trade in my van for a surprised with my recent purchase. I originally spoke to Dan Fielder about replacing my engine, he showed me how easy it was to trade in my van for a new one. My salesperson, Leonardo was excellent as was Chris, the sales manager. I highly recommend this dealership. More