Delray Buick GMC

We went through many different dealerships for well over a month. We went to Tyler first and after hearing so many offers we went back to Tyler seeing as he was the most willing to work with us and our budg a month. We went to Tyler first and after hearing so many offers we went back to Tyler seeing as he was the most willing to work with us and our budget. More

I bought my preowned Buick Enclave 6 days ago and there were a couple issues I wanted corrected once I bought the car. Mark scheduled for me to bring in my car yesterday for the repairs. His service was were a couple issues I wanted corrected once I bought the car. Mark scheduled for me to bring in my car yesterday for the repairs. His service was outstanding. He was very polite, arranged for me to get a courtesy car so my day would not be disturbed or I would not be inconvenienced. Everything was done in a very timely manner so that I was able to make all of my appointments on time. He kept me abreast of the repairs being done during the day and informed me at what time my vehicle would be ready. He also got my car detailed before it was returned to me and I received my vehicle at the stated time. We went over the repairs together to ensure that everything was done to my satisfaction. I live in West Palm Beach and there are dealerships closer to me but due to the excellent service that I receive I would travel the long distance. More

I must say for the time I stepped on the car lot until the time I drove away in my new car, I was treated with wonderful customer service. This dealership work very well and in a timely manner. I would re the time I drove away in my new car, I was treated with wonderful customer service. This dealership work very well and in a timely manner. I would recommend anyone who's going to purchase a vehicle to go to this dealership. The employee also answered every question I had in very good detail. More

I have been a satisfied customer of this dealership since 1997. I use the service department for all work on my car and therefore it is easy to keep excellent records. I have always found the service dep 1997. I use the service department for all work on my car and therefore it is easy to keep excellent records. I have always found the service department easy to deal with and they actually listen to you and help with any problem that you are incurring. As a women dealing with car service, I have found these people to be extremely understanding. More

My experience at Delray Buick GMC was exactly that, an experience. Over the course of my purchasing experience with Delray Buick GMC, I was introduced to and assisted by a half dozen employees, all which experience. Over the course of my purchasing experience with Delray Buick GMC, I was introduced to and assisted by a half dozen employees, all which were extremely accommodating. The service representative I worked with for the majority of the experience was Marty Infield. I couldn't ask for a service consultant with more product knowledge, integrity, and willingness to go out of his way to make the entire experience more pleasant. The difference between Marty and a common salesman is the fact that he genuinely cared about my family and me. When you can prove to a customer that you are selfless, dedicated, have integrity and most importantly can show that you really care about them, it is at that point where to that customer, you are much more than just a "sales person". I had phenomenal communication with Marty and Jeancarlos for the five indecisive days it took me to arrive at my final decision. They were both punctual and prompt with their responses to all of my calls and emails, further facilitating my tough purchasing decision. I briefly met Magic, who was a really nice guy and made for very interesting conversation. Magic lent his expertise relative to my credit and other interesting financial discussion, which I enjoyed. On the date of purchase, I met with Shoshana to finalize the financial end of the transaction and she was very helpful. She was particularly enlightening with regard to her field in good discussion, and clearly a personable and intelligent young woman. Lastly, I have to thank Aric for asking this team of employees to assist me in my purchase. I received elite service from all of the named above, and if the remainder of operation is ensuring this type of service to be a commonality, then I would say you have an elite dealership with a key advantage over any and all competitors. I would not hesitate to send referrals because I am confident anyone who works with the staff that I met will receive the same great service. I believe that I not only left with a new vehicle that I love, but I left with a very positive learning experience and confidence in the dealership that I chose to give my business to.Thank you Marty, JC, Shoshana, Magic, and Aric for a stellar purchasing experience. Cordially, Tommy S. More

My experience was phenomenal at delray buick gmc. Gerald duchatelier was such an awesome salesman. He was very patient and attentative to my needs in what type of car I wanted. The service was just all arou duchatelier was such an awesome salesman. He was very patient and attentative to my needs in what type of car I wanted. The service was just all around superior. Shoshana sade in the finance department also was a great help in assisting in closing the deal. I also want to thank jean carlos kent for closing the deal. In closing I absolutely LOVE my gmc terrain and im so glad to have met gerald chatelier for all the time and patience he had with my terrible two yerar old. More

The overall expeirence was GREAT! Jerri Duchatelier was very patient and persistant about getting the deal closed. Shoshana Sade was GREATalso with making sure I was confortable with the financing I was g very patient and persistant about getting the deal closed. Shoshana Sade was GREATalso with making sure I was confortable with the financing I was given. JC Kent the GM probably was the one that I admired the most. He went over the car I was buying again, he explained the financing again to me and was so kind and polite about it. My overall experience was GREAT!! I am telling all my friends about the great service I experienced at GMC / BUICK dealership. More

The entire staff was excellent and very welcoming but Mr. Tyler Willis stood out above all. He got the papers, price, etc. in a very fast manner and gave direct answers and made the time that much more enjoy Tyler Willis stood out above all. He got the papers, price, etc. in a very fast manner and gave direct answers and made the time that much more enjoyable. I walked in there expecting to just begin the process of leasing a 2014 GMC Terrain SLT but thanks to Tyler's motivation and dedication to the business, I walked out of there with the keys and the exact car that I was looking for. Tyler is the guy to go to! More

I was having an issue with my AC and was hoping to not have to come out of pocket for the service. Mark not only helped me to get my AC fixed but also took care of an oil change and a car wash all before have to come out of pocket for the service. Mark not only helped me to get my AC fixed but also took care of an oil change and a car wash all before lunch. I will be back to deal with him again More