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Dellen Chevrolet GMC - Service Center

Greenfield, IN

4.5
711 Reviews

711 Reviews of Dellen Chevrolet GMC - Service Center

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March 09, 2019

Regular service, oil change and tire rotation They just started a new appointment only for service and it took longer than it did before when it was first come first serve. The service guy said my More

by tim-pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No one told me their name I made the appt online.
March 09, 2019

Traverse oil change I like being able to drop vehicle off at my convenience! Having to call & make appointments is just something else to deal with. With our work as farm More

by WLBATTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lin Parsons
February 28, 2019

small repair My girlfriend brought her car in for a small but troublesome repair. They booked us as soon as possible and did the work as promised. The price was fa More

by happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Kind and quick I appreciate being able to come in without an appointment and still receive quick service. I have always been welcomed kindly by the service staff. More

by ambers83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Wade
February 28, 2019

had first oil change on my Chevrolet Colorado I was pleased with the service and documentation of that service. only problem i could say is that i had to wait longer that i expected. More

by Linda Day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer Service
February 27, 2019

Quick service I like the fact that I can just come in without an appointment and get quick service so that I can continue on with my day More

by LMGARDN_0973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mustin
February 25, 2019

Great service I bought a used Chrysler 200S several months back. The car has been great but the people at Dellen are even better. I would highly recommend Dellen fo More

by Gfapayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Mabee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Payne, Larry Weaver
February 21, 2019

Fast and efficient Service Matt did a great job keeping me up to date on the repairs to my 2010 GMC Sierra, all work was completed on time. Thanks for the great service! More

by Hoagie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Scholl
February 14, 2019

Friendly service , had to wait a little over an hour for service to be completed. But when you can't schedule service maintenance, that is to be expected. More

by pherbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Wade
February 13, 2019

Repairs Lack of communication and was told it would only take 2hrs and ended up being longer because I wasn't Informed of the delay until I asked More

by shannon.griffith1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lin Parsons, Matt Scholl
Feb 13, 2019 -

Dellen Chevrolet GMC responded

I am very sorry for the delay on your work and the lack of communication from our staff, you should not have to contact us for information as we should be updating you. Your opinion is very valuable and insightful to me as where to focus to get better everyday. Thank you for your response and I will personally reach out to you to speak to you on this situation.

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