Dellen Chevrolet GMC - Service Center

Outstanding repairs and service! Great experience! The Dellen staff updated me in detail as they investigated the damage to my car. The technician showed me the specific issues. Matt Great experience! The Dellen staff updated me in detail as they investigated the damage to my car. The technician showed me the specific issues. Matt and Rick worked with me to evaluate options. They were very transparent and helpful. I greatly appreciated the loaner car they provided, since it minimized the disruption to our lives. Matt even came running over with my garage door opener that I'd left in the loaner car when I returned it. Although needing car repairs is never a good thing, I came out of the experience actually feeling extremely positive and grateful to have them here. More

Awesome customer service! Took my Saturn in to get a radiator hose replaced. It's sometimes hard to get parts since Saturn's aren't made anymore. It was going to be next day Took my Saturn in to get a radiator hose replaced. It's sometimes hard to get parts since Saturn's aren't made anymore. It was going to be next day before they could get the part, but they were able to find one later that day and it was replaced and ready to go same day! Have always had a great experience @ Dellen's! More

Great experience Experience was great from start to finish. Matt Foster was extremely helpful every step of the way. It was the best experience I have ever had purchas Experience was great from start to finish. Matt Foster was extremely helpful every step of the way. It was the best experience I have ever had purchasing a car. More

Nail in tire - patch repair Repair work was fine. Service Writer (Mark) started conversation when I picked the car up by telling me I need to make appointments online going forw Repair work was fine. Service Writer (Mark) started conversation when I picked the car up by telling me I need to make appointments online going forward. He did the same thing 2 weeks ago with this car for a Saturday oil change. I told him since this was an emergency, nail in the tire at 7pm the night before, I dropped it off. He told me about making appointments online 2 more times. He’s now told me that 6 times between the 2 visits in less than 2 weeks. I got a little heated with him at the time, and did tell him I can start taking my 2 Buicks elsewhere for service. He then spent 5 minutes trying to remove the temporary key ring from my key and had to ask another SW to remove it for him. Mike and Lloyd are great, by the way. But, I really do not want to deal with Mark in the future. Without him, this would have been a 5/5 rating. Because of him, I knocked it down to a 3/5 rating. More

Brakes and Radiator Took a couple of days to do my Brakes and Radiator. Matt set me up in a loaner while they worked on my vehicle. Price was reasonable and work was go Took a couple of days to do my Brakes and Radiator. Matt set me up in a loaner while they worked on my vehicle. Price was reasonable and work was good! More

Totally what I expected Like every other time the problem cannot be duplicated when they have the vehicle but I can drive it and it happens to me typical Like every other time the problem cannot be duplicated when they have the vehicle but I can drive it and it happens to me typical More

Tire change I was commuting home and ran into a tire problem. I called Dellen to see if they had a tire. They didnt have any on hand but got a tire there within a I was commuting home and ran into a tire problem. I called Dellen to see if they had a tire. They didnt have any on hand but got a tire there within an hour. I was very pleased with their service and how much they helped me get back on the road to home. More

Everything was perfect on getting a recall fixed. Everything was perfect. Appt time and finish time were both met. We buy all our cars/trucks from Dellen. Linda Mabee is the best salesperson. She Everything was perfect. Appt time and finish time were both met. We buy all our cars/trucks from Dellen. Linda Mabee is the best salesperson. She always makes sure to set up the technical stuff to our liking and understanding. We would not buy a car/truck from anyone else. More

Like making appointment Everyone is super friendly . Love my Chevy Equinox Service department was great.Only took a half an hour for my oil change. Also got to use my $5.00 v Everyone is super friendly . Love my Chevy Equinox Service department was great.Only took a half an hour for my oil change. Also got to use my $5.00 voucher More

Steering They always take care of the customer from Sales to Service. The Managers are always visible and ready to help. I send all of my family here. They always take care of the customer from Sales to Service. The Managers are always visible and ready to help. I send all of my family here. More