711 Reviews of Dellen Chevrolet GMC - Service Center
Above and Beyond I went in for a typical oil change + a tire rotation. I have a coupon for $5 off, but the man forgot to apply it to my receipt. To make up for that mi I went in for a typical oil change + a tire rotation. I have a coupon for $5 off, but the man forgot to apply it to my receipt. To make up for that mistake, he gave me $10 off, making my tire rotation free! I do wish they offered a car wash with each service. Many other dealerships offer this add-on. More
On time and done in a timely manner. I came in for the vehicles first service. They took care of it as they said they would when we purchased the Buick earlier this year. I came in for the vehicles first service. They took care of it as they said they would when we purchased the Buick earlier this year. More
Unacceptable but the dealership made it right I was overcharged for an oil change. I made an appt for 5pm and was told that the 4:30 slot was open so I should be out quickly. At 5:25 no one had co I was overcharged for an oil change. I made an appt for 5pm and was told that the 4:30 slot was open so I should be out quickly. At 5:25 no one had come to check on me to let me know the car was done. I went to check and saw it sitting in the bay waiting to go out the door. The guy said they had been busy and apologized for my wait. He then charged me $64.99 for the oil change and tire rotation. I told him I had received a coupon that said the everyday low price was $49.99. He wasn't buying it and told me that the tire rotation was an extra $10. I paid the bill and stated I would be taking my business elsewhere in the future. I received a call from the service manager after I filled a survey out negatively and he made it right with me. More
Great people The staff was very helpful in my oil change and tire rotation. They explained what was involved and even addressed my recall concerning a brakes upda The staff was very helpful in my oil change and tire rotation. They explained what was involved and even addressed my recall concerning a brakes update. More
Matt is a 5 star service representative I had my truck serviced for a annoying rattle in the back of the cab. They successfully fixed a problem that was unable to be duplicated by the de I had my truck serviced for a annoying rattle in the back of the cab. They successfully fixed a problem that was unable to be duplicated by the dealership where truck was originally purchased. Dellen has won my service needs for my 2019 Sierra at4 and will also start taking my 2017 Jeep Grand Cherokee summit edition to Dellen Jeep in the future. Keep up the great job and thanks again Matt More
Service Department is Tops! Mat serviced my car this weekend. He had answers to all of my questions. He was knowledgeable, courteous and very kind! He helped me understand what s Mat serviced my car this weekend. He had answers to all of my questions. He was knowledgeable, courteous and very kind! He helped me understand what service I will need in the future, too! More
Thanks Mike! I had to cancel my original oil change/tire rotation appointment. With my work schedule, I was only available Monday but no appointments were open on I had to cancel my original oil change/tire rotation appointment. With my work schedule, I was only available Monday but no appointments were open on Monday. Mike in the Service Department, was more than accommodating. He worked me into the schedule, got my oil changed and tires rotated, and gave me a ride to and back from work. More
Had rust removed under dash Chuck is a very good service manager and he cares about his customers. He went out of his way to make sure my car was protected while it was in servic Chuck is a very good service manager and he cares about his customers. He went out of his way to make sure my car was protected while it was in service. More
White glove customer service From the moment I stopped in until I left with my car, the service was fantastic. I felt like I was in good hands and they made sure I got to work on From the moment I stopped in until I left with my car, the service was fantastic. I felt like I was in good hands and they made sure I got to work on time More
In and out quickly. My service was good and fast. Personnel was very friendly and the area was very clearn. Nice waiting room and clean rest rooms. Thank you, My service was good and fast. Personnel was very friendly and the area was very clearn. Nice waiting room and clean rest rooms. Thank you, More