Dellen Chevrolet GMC - Service Center

Friendly and helpful staff I had an electrical failure and took the car in for diagnostic. I was called later and advised the battery was the problem. Matt explained the repairs I had an electrical failure and took the car in for diagnostic. I was called later and advised the battery was the problem. Matt explained the repairs when I picked up the car. More

First Service on our 2019 Buick Friendly and knowledgeable service desk staff, greeted me and answered my questions; quick service - oil change, tires - done on less than an hour. C Friendly and knowledgeable service desk staff, greeted me and answered my questions; quick service - oil change, tires - done on less than an hour. Chatted with the sales staff to pass the time - Eli Williams - also answered all questions about new cars/SUVs available. Good dealership to do business with. More

Very professional Service department manager was very professional and polite. I would have expected them to vacuum out the front floor boards but this would not deter Service department manager was very professional and polite. I would have expected them to vacuum out the front floor boards but this would not deter me from going back again. More

Excellent Matt and all of the service guys are great to deal with. They are very friendly and always helpful and want to be sure they have taken care of everyt Matt and all of the service guys are great to deal with. They are very friendly and always helpful and want to be sure they have taken care of everything. Just a great service department. More

Excellent Service Service was excellent and I was more than surprise and pleased that a rental was give because tire guy didn’t show up the week before. Service was excellent and I was more than surprise and pleased that a rental was give because tire guy didn’t show up the week before. More

Service Was able to get us in without an appointment. We can not always make appointments so this really helps us out. Thank yo Mike, appreciate it. Was able to get us in without an appointment. We can not always make appointments so this really helps us out. Thank yo Mike, appreciate it. More

Poor and it took forever Brought my truck in to get a speaker replaced. Had a appointment for 8 am. Never heard back so I had to call them at 430 pm and truck still wasnt done Brought my truck in to get a speaker replaced. Had a appointment for 8 am. Never heard back so I had to call them at 430 pm and truck still wasnt done, and hadn't even started on it. I have had multiple problems with the service staff. The sales staff is wonderful, and the service department had alot to learn from them. I have bought two brand new vehicles from here I the last two years and these two will be my last. More

All rights The service tech name William did a good job I have work on all of my car he a good guy and nice to me all the time The service tech name William did a good job I have work on all of my car he a good guy and nice to me all the time More

disrespectful service man I stopped in to make an appointment for repair on a speaker. . The man behind the counter asked if he could help me, I told him what I needed-he aske I stopped in to make an appointment for repair on a speaker. . The man behind the counter asked if he could help me, I told him what I needed-he asked if Thurs was ok? I replied no, lets make it for next week . He then asked what day again and again I said any day. he border line rudely said 'NO-what day"??He had the screen open- and in front of him-He could have picked the day.we made the appointment for a Monday at 8:30 am. I had talked to the other service manager months ago about my problem with speakers and he said that the visit may last as long as 3 or 4 hours. When I arrived on Monday at 8am-the service rep in question waited on me. He asked if I was dropping the truck off or needed a ride-I said no-I'm waiting on it and said someone said it may take some time to check it out-He snapped-yeah Me ---which I said -NO-the other guy that works here. I totally understand "bad days and not being a morning person. I'm not a morning person to talk to-What would I like for you to do with this review? Read it and put it away in a file. If this gentleman gets no other bad reviews-Delete this one. If the man gets a few of these, then bring this one to his attention. He seems like a good man. If he performs satisfactorily and gets no complaints I'm ok with this. More

Wheel rotation Had wheel rotation and new lock nuts put on lost key to remove lugs Dellens gave me new one at no cost to me only changed 10.00 for rotation Had wheel rotation and new lock nuts put on lost key to remove lugs Dellens gave me new one at no cost to me only changed 10.00 for rotation More