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Dellen Chevrolet GMC
Greenfield, IN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent Customer Service Service Center was excellent. Ordered some accessories for my truck. Discovered that GMC had sent me an accessory discount right after my order. De Service Center was excellent. Ordered some accessories for my truck. Discovered that GMC had sent me an accessory discount right after my order. Dellen stepped up and honored the discount; agreeing that whether I ordered from them, or thru GMC, I should get the discount. They have my business for life! More
Great sales person ! Terry Beeson Everyone was very nice and easy to work with. Enjoyed working with Terry. He went out of his way to make sure we were pleased. Everyone was very nice and easy to work with. Enjoyed working with Terry. He went out of his way to make sure we were pleased. More
Pleasant Purchasing Experience I appreciated the professionalism of the salesman who assisted me in buying a new Buick SUV. He was very knowledgeable, helpful and worked to get me I appreciated the professionalism of the salesman who assisted me in buying a new Buick SUV. He was very knowledgeable, helpful and worked to get me the best price for the vehicle I wanted. More
Great experience Experience was great from start to finish. Matt Foster was extremely helpful every step of the way. It was the best experience I have ever had purchas Experience was great from start to finish. Matt Foster was extremely helpful every step of the way. It was the best experience I have ever had purchasing a car. More
Outstanding repairs and service! Great experience! The Dellen staff updated me in detail as they investigated the damage to my car. The technician showed me the specific issues. Matt Great experience! The Dellen staff updated me in detail as they investigated the damage to my car. The technician showed me the specific issues. Matt and Rick worked with me to evaluate options. They were very transparent and helpful. I greatly appreciated the loaner car they provided, since it minimized the disruption to our lives. Matt even came running over with my garage door opener that I'd left in the loaner car when I returned it. Although needing car repairs is never a good thing, I came out of the experience actually feeling extremely positive and grateful to have them here. More
Awesome customer service! Took my Saturn in to get a radiator hose replaced. It's sometimes hard to get parts since Saturn's aren't made anymore. It was going to be next day Took my Saturn in to get a radiator hose replaced. It's sometimes hard to get parts since Saturn's aren't made anymore. It was going to be next day before they could get the part, but they were able to find one later that day and it was replaced and ready to go same day! Have always had a great experience @ Dellen's! More
Great experience Connie was very friendly and helpful. Answered all of our questions. We drove an hour and are very happy we did. Would definitely recommend Dellen t Connie was very friendly and helpful. Answered all of our questions. We drove an hour and are very happy we did. Would definitely recommend Dellen to others. More
Nail in tire - patch repair Repair work was fine. Service Writer (Mark) started conversation when I picked the car up by telling me I need to make appointments online going forw Repair work was fine. Service Writer (Mark) started conversation when I picked the car up by telling me I need to make appointments online going forward. He did the same thing 2 weeks ago with this car for a Saturday oil change. I told him since this was an emergency, nail in the tire at 7pm the night before, I dropped it off. He told me about making appointments online 2 more times. He’s now told me that 6 times between the 2 visits in less than 2 weeks. I got a little heated with him at the time, and did tell him I can start taking my 2 Buicks elsewhere for service. He then spent 5 minutes trying to remove the temporary key ring from my key and had to ask another SW to remove it for him. Mike and Lloyd are great, by the way. But, I really do not want to deal with Mark in the future. Without him, this would have been a 5/5 rating. Because of him, I knocked it down to a 3/5 rating. More
Great place to buy a car! It was a pleasurable event, unlike most car buying endeavors. I would highly recommend this dealership for new and or used vehecle purchases. Can't s It was a pleasurable event, unlike most car buying endeavors. I would highly recommend this dealership for new and or used vehecle purchases. Can't say enough how east the process was. More
Brakes and Radiator Took a couple of days to do my Brakes and Radiator. Matt set me up in a loaner while they worked on my vehicle. Price was reasonable and work was go Took a couple of days to do my Brakes and Radiator. Matt set me up in a loaner while they worked on my vehicle. Price was reasonable and work was good! More