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Delaware Subaru

Wilmington, DE

4.8
194 Reviews
Delaware Subaru was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Delaware Subaru being added in 2004. Delaware Subaru is a Love Promise Community Commitment Award Winning Retailer, and we consistently earn Customer Satisfaction Ratings above Regional and National Levels for both Sales and Service! At Delaware Subaru, we offer a great selection of services and amenities for both Sales and Service that we like to refer to as: Delaware Subaru Offers MORE For You! Delaware Subaru Offers MORE For Your Vehicle Purchase: A Personalized Sales Experience ** Great Vehicle Pricing ** A Great Selection of New, Certified, & Pre-Owned Subaru Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Delaware Subaru Offers MORE For Your Service Visits: Subaru Express Service ** Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Subaru Factory Trained Technicians ** Genuine Subaru Parts & Accessories!
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1717 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 194 reviews

October 31, 2019

Most pleasurable buying experience ever! We live in NJ and saw this vehicle advertised on CarGarus. Called the dealer and told them I live in NJ and was interested in this Vehicile. I spoke More

by ChuckWolfs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl, Gary Dobbins, Jennifer Beamish
Sep 18, 2020 -

Delaware Subaru responded

Thank you so much for the kind words!

October 11, 2019

It seems no one cares!! I have been receiving follow up from Subaru Dealers in the Delaware area, who are looking for the Subaru Outback Certified 3.6r Limited, with low mile More

by JTVENDURAS
Recommend Dealer
No
Employees Worked With
Dorian Bell, Braden Webb
Oct 21, 2019 -

Delaware Subaru responded

3.6L Outbacks are rare to begin with... In the Used car market, in general, there's typically only a few available at any given time. Sorry we didn't have what you wanted. We actively try to stock what we sell the most of, which are the 4 cylinder Outback models. A simple email to us would have been all that was needed to inform us of your concerns for our limited selection of 3.6 Outbacks, a 1 star rating was not necessary.

September 03, 2019

Great! Ask for Dave the man Stanton, the Sales Manager! All of the sales people were great too! Love my Subaru!!!! Wouldn’t go any where else!!! More

by Suby.owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 18, 2020 -

Delaware Subaru responded

Thank you for the five-star review!

July 16, 2019

Bait and Switch. Told us we had to pay $1,000 more for paying cash! Also, warranty is an extra $1,000. Would never have visited if this published on-line. Went to Co More

by hulu
Recommend Dealer
No
Employees Worked With
don;t remember, not listed
Jul 17, 2019 -

Delaware Subaru responded

We are terribly sorry for your poor experience. We did not intend for this to be a "bait and switch" tactic, as we set our prices online for a typical sale (finance). However, these issues should have been discussed the minute you called us, before you even came to the store. We will pass this information along. Thank you for bringing this to our attention. Sincerely, The Delaware Subaru Team

January 16, 2019

Excellent service and support! As a customer I can rely on Ketti as she gives me the information I need for my Subaru Forester. Since the engine has been serviced, it is running ver More

by 72MarkMM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ketti Viohl
Apr 15, 2019 -

Delaware Subaru responded

Thank you for the great review!

January 04, 2019

Friendly, professional and saves you money:) Ketti always makes service appointments for my Outback a breeze. She's welcoming and helpful from the moment you walk into the service department. S More

by JeffMac_06OBXT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ketti Viohl
Apr 15, 2019 -

Delaware Subaru responded

Thank you for the great review!

December 17, 2018

Service Great service at a good price. Service staff is knowledgeable and friendly. They are very cooperative and do not insist on fixing things that could More

by Jeannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Turin
Sep 18, 2020 -

Delaware Subaru responded

Thank you for the five-star review!

October 16, 2018

Delaware Subaru is a great place to buy a car. The staff was very polite. There was no pressure to buy a car. Gary Dobbins explained everything to me about Subaru. More

by vdig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gallagher, Gary Dobbins, Jennifer Beamish
Sep 18, 2020 -

Delaware Subaru responded

Thank you for the five-star review!

September 27, 2018

The quickest car buying process ever! I have been through the car buying experience before and have spent 8hrs or more in the dealership. At Delaware Subaru, Melissa was so nice to deal wi More

by Tia01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Gambacorta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Mclaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Beamish
Sep 18, 2020 -

Delaware Subaru responded

Thank you for the five-star review!

September 27, 2018

Great experience I have bought many autos since 1954,,,and many makes from numerous dealers in St.louis, Alaska, upstate NY , Long Island NY, and Wilmington DE..Ford, More

by Support
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanon Roop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Dobbins, Jennifer Beamish
Sep 18, 2020 -

Delaware Subaru responded

Thank you for the five-star review!

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