Delaware Cadillac - Service Center

Great Service Steve Megaw, the service manager was OUTSTANDING!!! Great guy. Very professional and extremely helpful and informative. Explained every detail of e Steve Megaw, the service manager was OUTSTANDING!!! Great guy. Very professional and extremely helpful and informative. Explained every detail of everything that was done and I could tell he really cared about taking care of me. Very good customer service. Will make me come back because of him. Craig Filippone More

Excellent. Always neat, clean and courteous employees. I have been a customer about twenty years. . I have never had a bad experience with either sales or service, If additional work may be needed it is d I have been a customer about twenty years. . I have never had a bad experience with either sales or service, If additional work may be needed it is discussed with me and we make a decision. More

Service department It's was my first time having my Cadillac serviced at Delaware Cadillac. They treated me like I've been coming there for years. Walter the service rep It's was my first time having my Cadillac serviced at Delaware Cadillac. They treated me like I've been coming there for years. Walter the service rep was very professional and good customer service skills. They handled all the routine maintenance thoroughly and timely. It was the best experience I ever had at a dealership service department. More

Not Going Back! 15 days after I had service done ($650.03) to my 2011 SRX that I bought from them), I was back. Charged $1150.00 .....for my old "fabricated" part!!! 15 days after I had service done ($650.03) to my 2011 SRX that I bought from them), I was back. Charged $1150.00 .....for my old "fabricated" part!!! DONE. More

Great Service!!! I had a great experience at Delaware Cadillac during my visit for service. The Service Tech went above and beyond my expectations!!! I would definitel I had a great experience at Delaware Cadillac during my visit for service. The Service Tech went above and beyond my expectations!!! I would definitely continue to take my car to Delaware Cadillac for service More

Excellent as always I have no complaints with service or personnel. All were friendly and helpful. All were very knowledgeable and actually interested in my as a custom I have no complaints with service or personnel. All were friendly and helpful. All were very knowledgeable and actually interested in my as a customer. More

Courteous, friendly service. Mike as always gave me the direction, advice, and personal attention that is rare today. And Toni was her friendly, helpful self willing to do what ev Mike as always gave me the direction, advice, and personal attention that is rare today. And Toni was her friendly, helpful self willing to do what ever it took to get my issue resolved. More

navigation system was not working They agreed with the problem but indicated it was take a few days since the success module was under the back seat and thus the seat needed to be remo They agreed with the problem but indicated it was take a few days since the success module was under the back seat and thus the seat needed to be removed. We rescheduled the work at my convenience for this week. More

Always a great experience at Delaware Cadillac Always a great pleasure dealing with Delaware Cadillac and Toni Spille . Fixed my car properly first time & washed it. They are always pleasant. Why Always a great pleasure dealing with Delaware Cadillac and Toni Spille . Fixed my car properly first time & washed it. They are always pleasant. Why do I need to do 25 words? More

Great service! After purchasing my vehicle from dealership the vehicle was found to need some repair. I was somewhat frustrated and understandably so... The people After purchasing my vehicle from dealership the vehicle was found to need some repair. I was somewhat frustrated and understandably so... The people in service depot. Steve and Tanya put me at ease with the situation. I was greatly satisfied with the customer service and work! Thanks guys and keep up the good work! More