Delaware Cadillac - Service Center

Worst service I have ever encountered. Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC o Cadillac XLR was dropped off on multiple occasions and dealership didn't fix the door sensor for the key FOB, black sponge tar coming out of the AC or even bother to try and tighten the retractable top so it wouldn't squeak. Just washed their hands of all the problems with the excuse that Cadillac doesn't make parts for the XLR so we can't help. Two of these items just needed an A/C filter and vent cleaning and as far as the top is concerned they wouldn't do anything. Worthless service. More

MR. DREW DO GOOD CUSTOMER SERVICE AND Mrs Tonya is good to I don't understand why my car needs service three weeks but in the row 🤔 .I hope they can answer my questions. I LOVE MY CAR to I don't understand why my car needs service three weeks but in the row 🤔 .I hope they can answer my questions. I LOVE MY CAR More

It’s always a pleasure coming to the dealership. Courteous and professional always. Thank you Courteous and professional always. Thank you More

Great service department! Uncovered my issue and got it resolved for me. I appreciate their efforts. Uncovered my issue and got it resolved for me. I appreciate their efforts. More

New screen for gps/map/ radio. The sun and the cabin temperature eventually caused the screen to crysralize! This could not be repaired so, it has been replaced! The sun and the cabin temperature eventually caused the screen to crysralize! This could not be repaired so, it has been replaced! More

Walt has provided all of my automotive services for many years. Walt listens, is knowledgeable, answers my questions and offers suggestions. years. Walt listens, is knowledgeable, answers my questions and offers suggestions. More

Walter has been my service advisor for many many years. Always great service and he is a definite asset to Delaware Cadillac. Service and friendly atmosphere is the best. Always great service and he is a definite asset to Delaware Cadillac. Service and friendly atmosphere is the best. More

I'm a circus artist/mime/juggler/variety entertainer and Harry hired me for one of his crazy youtube commercials. He started off as another client, but quickly became a personal friend. He's such a fun and Harry hired me for one of his crazy youtube commercials. He started off as another client, but quickly became a personal friend. He's such a fun and light-hearted guy. A real pleasure to work with and easy to work with, as well. I assure you, if I ever have the money to buy a Cadillac, I'd buy one from him and wouldn't even consider shopping around. Harry is a saint amongst car salesmen. More

Delaware Cadillac is phenomenal. The service they provide is exceptional. Toni S. in service needs to be commended for taking care of her customer. Toni really goes up and beyond to The service they provide is exceptional. Toni S. in service needs to be commended for taking care of her customer. Toni really goes up and beyond to ensure her customer walk out of the dealership satisfied.. I will definitely be purchasing my next vehicle from Delaware Cadillac and recommending this location to everyone I know . More

Walter has been my service advisor since 2017 with 3 Cadillac vehicles. He is very knowledgeable when I have questions about my caddy wether big or small. Cadillac vehicles. He is very knowledgeable when I have questions about my caddy wether big or small. More