Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Delaware Cadillac
Wilmington, DE
781 Reviews
Delaware Cadillac - and our Dealership Group - AutoTeam Delaware - was originally founded in 1916, and we have been family-owned since 1982. We consistently receive some of the highest customer satisfaction ratings for both Cadillac sales & service.
We have achieved Cadillac’s prestigious recognition of their Dealer of the Year and Master Dealer Awards in recent years, and we have achieved the designation as the # 1 Volume selling new Cadillac Dealer in the entire Philadelphia Sales District the last 4 years in a row.
Learn more at DelawareCadillac.com
Vehicle Purchase Amenities:
A Personalized Sales Experience ** Great Vehicle Pricing ** One of the Largest Selection in the greater Philadelphia area of New, Certified, & Pre-Owned Cadillac Vehicles to choose from - In Stock, In Transit, and In Build Status ** Online Payment Tool - Customize Your Payments including Tax, Checkout with Deposit ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!!
Service Visit Amenities:
Complimentary Vehicle Wash with Every Service Visit ** Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Our own Cadillac Roadside Assistance Technician to go out to clients in our Local Area ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Clean, Safe, & Healthy Service Visits ** Cadillac Factory Trained Technicians ** Genuine Cadillac Parts & Accessories!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 781 reviews
June 26, 2015
Great as always Excellent service and prompt attention to request. I will continue to return for their service, friendlyness and help from salesmem. A convenient l Excellent service and prompt attention to request. I will continue to return for their service, friendlyness and help from salesmem. A convenient location and great waiting area while work is being done./ More
by Richard
Employees Worked With
June 19, 2015
prompt, curteous and accessible. Mike Cassidy went WAY above & beyond his normal duties to help my family. And although we know he is a very busy guy, he seemed to be so accessible fo Mike Cassidy went WAY above & beyond his normal duties to help my family. And although we know he is a very busy guy, he seemed to be so accessible for questions, etc.. More
by missytodd79
Employees Worked With
John Danze
June 03, 2015
Very well organized and, a great staff, clean facility!! The courtesy and welcome I received was great!! my previous experience in City Cadillac in Long Island City, NY was awful!! my vehicle had broke down The courtesy and welcome I received was great!! my previous experience in City Cadillac in Long Island City, NY was awful!! my vehicle had broke down and, was there longer than, I anticipated!! GM Matt Kersey, Harry Hoyle, & Steve Megaw were outstanding in expediting the service of my vehicle!! Kudos to them. Definitely, Red carpet treatment!! More
by JRFIG
Employees Worked With
GM Matt Kersey was, outstanding, caring and understanding my previous experience in City Cadillac in, Long Island City!! , Harry Hoyle, Steve Megaw
June 03, 2015
Service with a smile. The staff is always ready to serve you with a smile and a friendly attitude. Your in and out quickly and they perform, no if's or buts, just plan tal The staff is always ready to serve you with a smile and a friendly attitude. Your in and out quickly and they perform, no if's or buts, just plan talk and great service. More
by PattyCaddy
Employees Worked With
May 30, 2015
Quality of Service Having purchased a new Cadillac from Delaware as well as continuously getting outstanding service for both of my Cadillacs, Walter Feist's quality of Having purchased a new Cadillac from Delaware as well as continuously getting outstanding service for both of my Cadillacs, Walter Feist's quality of service with the customer is well above & beyond approach. More
by Enterprise
Employees Worked With
May 03, 2015
Roadside Assistance responsive and timely to a flat tire on my car in my garage at home that was replaced with a loner tire and taken to the shop for a new tire the next responsive and timely to a flat tire on my car in my garage at home that was replaced with a loner tire and taken to the shop for a new tire the next day More
by joemaz
Employees Worked With
April 22, 2015
Great service Steve Megaw has been my primary service advisor for quite some time. He always goes out of his way to make sure that I receive the best car care poss Steve Megaw has been my primary service advisor for quite some time. He always goes out of his way to make sure that I receive the best car care possible, even at times when I've showed up without an appointment (dead battery, etc.) More
by caddykid
April 01, 2015
Best car buying experience ever! Jemain Davis, and John Danze Can't tell you enough about these guys! I have never felt so welcome. look forward to seeing them again. Jemain Davis, and John Danze Can't tell you enough about these guys! I have never felt so welcome. look forward to seeing them again. More
by John drummond
Employees Worked With
Jemain Davis, John Danze
March 03, 2015
Great Experience! Gary was great to work with before, during and after my car purchase. I had experienced a lot of frustration in my hunt to purchase a Cadillac ATS, an Gary was great to work with before, during and after my car purchase. I had experienced a lot of frustration in my hunt to purchase a Cadillac ATS, and working with Gary was extremely refreshing! He was able to answer all of my questions while addressing and resolving any concerns I had. Highly Recommend!!! More
by Emily
Employees Worked With
Gary Dobbins
February 13, 2015
Saab owner, Tony, in Saab repair has been so helpful each and every time, (I'm in there 3-4 times a year), I've needed service and support, I can't say enough abo Tony, in Saab repair has been so helpful each and every time, (I'm in there 3-4 times a year), I've needed service and support, I can't say enough about her professionalism and the quality of the work at Delaware Cadillac. I wouldn't take my car any where else at this point, why would I? This all started because a very good friend mind owns a Cadillac, and he always took his car there. I thought well, I'll give them a try, knowing that they serviced Saab's, well I'm glad I did that. The quality of the work and service is amazzzing. Bill Deering A very happy Customer More
by bdeering
