Delaney Nissan of Greensburg
Greensburg, PA
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Great Volvo Service! We purchased a new XC90 here and this was our first service visit! My wife took the vehicle in and said they offered to take her up the mall while the We purchased a new XC90 here and this was our first service visit! My wife took the vehicle in and said they offered to take her up the mall while they work on the car. When the vehicle was done they gave her a call and picked her up! She was happy and I was grateful you didn't let her shop all day up there! We will definitely be lifetime customers! More
best service ever. I have purchased many vehicles from Jon McElroy at Star Chevrolet over the years. Nothing less of complete satisfaction from Star Chevrolet! I wouldn' I have purchased many vehicles from Jon McElroy at Star Chevrolet over the years. Nothing less of complete satisfaction from Star Chevrolet! I wouldn't buy a vehicle anywhere else! 5 stars and thumbs up! More
outstanding! I have been buying vehicles from Star Chevrolet for many years and will continue to do so! In my opinion they have the most professional staff and ser I have been buying vehicles from Star Chevrolet for many years and will continue to do so! In my opinion they have the most professional staff and service department in the business. Anytime I need anything checked out or a service done on my current 2014 Chevy Sonic they fit me in right away! 5 stars and two thumbs up! More
Perfect in every way! The transaction for the purchase of this car was so smooth! Brett was very knowledgeable and helpful on the details of the car and worked with me on The transaction for the purchase of this car was so smooth! Brett was very knowledgeable and helpful on the details of the car and worked with me on a comparable price to other dealerships in the area! Very convenient location... very professional staff... would recommend highly! More
We won't detail the car until after you buy it Bought a car here before from JJ. He is a good one, but that was before he had this manager named Lee. He is the definition of everything people hat Bought a car here before from JJ. He is a good one, but that was before he had this manager named Lee. He is the definition of everything people hate about buying a car. He is pushy, angry, and an (fill in the blank). Was told the car I was going to possibly purchase in the a.m. would be detailed and ready. We got there and it was scratched and dinged up like someone just took it four wheeling. We gave it a shot and when we got in to test drive it, it was covered in filth. This was a 27000 dollar sale, yet I had to sit in dirt. Needless to say we weren't buyin this car. When we went in to tell JJ this, he understood and I said, if you want me to buy this car touch it up and call me. If I like what I see I may still buy. Enter Lee. He told me to buy the car and then they would fix it up. Yeah right, if this is your business model, I will not be back. They said this is policy, confirming why I will never be a customer there again. More
Worst Buying Experience I Ever Had I bought a truck here two years ago. I initially called and spoke to the salesman, Jason. I asked about two different trucks and was told what my pay I bought a truck here two years ago. I initially called and spoke to the salesman, Jason. I asked about two different trucks and was told what my payment would be roughly. He then told me about the special for 0% financing for 60 months, or $7,500 cash back. I went to Star Chevrolet in Greensburg and took one of the trucks for a test drive and decided to buy it, electing to go with the 0% financing option for the lower payment. When the paperwork came back, he showed me the price of the vehicle and ran through numbers to show me my payment was $400 more than we discussed. I would never held him to a ballpark figure, but we weren't in the same ballpark. He then showed me the finance charge would be 7.8%. I asked what happened to 0% financing? He told me not everyone qualifies for that. He said they could run it, but was I sure my credit was good? I said run it, if I don't qualify for 0%, I do not want to qualify for 7.8%. They came back and said okay we can give you 0% since your credit was good. Well, the payment will still no where in the same ballpark. He showed me my trade-in with a $5,300 Blue Book value, I was only being given $1,200. I asked why when I knew the Blue Book value and I was getting offered a minimum $4,500 from any other GM dealership. Jason told me the other dealerships were "fluffing" the numbers to make feel I was getting something for it. So basically he accused the 4 other GM dealerships of being dishonest. My garage kept 8 year old Impala with 71,000 miles on it was only worth $1,200. I told him he better start fluffing then and I better see a change in my payment. They still only gave me $4,300 on it. Payment was adjusted again, and we started walking through the numbers again. Sure enough, the payment was still not as close as I expected. Then he explained, my extended warranty cost, my "Star Chevrolet Safe and Sound" package, rust proofing, scotch guarding and interior care all added up to a few thousand dollars. None of these options were offered to me, they were just thrown on to my bill of sale. I said, take them all off, I asked for none of them. He argued with me that I was making a mistake. I stuck to my guns and made them remove the over $5,000 in add-on's without my consent. My payment was now in the ballpark of why I came to visit, but still a little higher, but I was okay. It wasn't until a few days later, that I realized they tried to nail me with 7.8% financing, they didn't even have the integrity to give me the $7,500 cash back. Although, my options through GM were either 0% financing, or $7,500 cash back. Star Chevrolet tried to offer me the third option of "None of the above!" This further had my blood pressure boiling. Start Chevrolet also advertises that all their vehicles include "Free Lifetime oil changes and state inspection." Well, that was the one charge I did not catch and they managed to screw me over. When they went over the numbers and showed me the "price of my vehicle", they didn't separate out the $990 they added on for the "FREE" live time oil changes and state inspection. At $990 that is a far cry from what it would cost me for oil changes and state inspections over a 10 year period for that matter. Other than I was there the last day of the month when I bought my Silverado LTZ and the 0% financing was ending day, I would have ran out of there. I will never by another vehicle from Star Chevrolet. Now the service department, I've only been going there to get my oil changed and state inspection. Of course every time, they come back with suggestions for other "routine" maintenance that should be done and always total upwards of $500. I just don't get it. They will try and screw me over at every opportunity they possibly can. I tell everyone I can to stay away from them. Worst buying experience, and worst service experience. The salesman truly fill the bill of the "cliche" trust of a used car salesman. More
Nissan service nightmare I took my 2012 nissan armada in for service ( a/c stuck on) thought this would be a quick fix since the tech told me drop it off it will be done the n I took my 2012 nissan armada in for service ( a/c stuck on) thought this would be a quick fix since the tech told me drop it off it will be done the next day well.... Its been 2 wks and alot of BS and they still have my vehicle . After calling them every day for two weeks they finally call me and say they need to order the parts that they told me were coming 20 times already and now they have to wait for warranty approval so they say and 2 wks later this is one big joke and a bit ridiculous there is no urgency in their service department in the technicians have terrible customer service relations More
Wow just wow. i had an appointment loved the email, call, and text. Professionalism and great conversationalists. Great knowledge and understand of my needs. I will i had an appointment loved the email, call, and text. Professionalism and great conversationalists. Great knowledge and understand of my needs. I will be recommending star Chevy to all my friends and neighbors... I Love the Captivia More
criminal The dealership obviously pits all of their energy into getting you into a new car. Once your in it they could care less about you. They rob you blind The dealership obviously pits all of their energy into getting you into a new car. Once your in it they could care less about you. They rob you blind on maintenance fees and their labor rate is astronomical $135.00 an hour this is should be a crime. More
i just met my last salesman Two words jeff marker!!! If you are looking for a new or previously owned vehicle and you even CONSIDER going anywhere else or dealing with anybody be Two words jeff marker!!! If you are looking for a new or previously owned vehicle and you even CONSIDER going anywhere else or dealing with anybody besides jeff marker you are making a huge mistake. I was very impressed with his vast knowledge of his entire product but i was blown away how well versed he was on his competitors. Never once did he put down the other vehicles i was considering. He simply showed me how his was better and explained why. To summarize I JUST MET MY LAST SALESMAN. jeff marker and the staff at star chevrolet will handle All of my vehicle needs More