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Deland Kia - Service Center

Deland, FL

4.7
1,585 Reviews
Call Service Center (386) 734-7800

1,585 Reviews of Deland Kia - Service Center

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April 24, 2025

Excellent customer service. Regina kept me informed of auto service status and completion time. She reviewed the service invoice for work performed and if I had any questions. More

by mjicpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Deland Kia responded

Shoutout to Regina for the fantastic work! We're happy to hear it met your expectations. Want even more to enjoy? Check out our service specials!

April 24, 2025

The worker that greeted me was very friendly and it did not take a long time for the office worker to come out and get the necessary information from me to begin my service. More

by CTSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Deland Kia responded

We appreciate the stellar feedback! Hope your car's still running like a dream—come see us anytime.

April 23, 2025

They always have prompt service and amazing top tier customer service. Always greeted with a smile and goes above and beyond. More

by COURTNEYFLA407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Deland Kia responded

Kia service, customer service, every kind of service; that's where we're at our best! Thank you for the top-tier review, Courtney. We'll be ready to welcome you back whenever you need service next!

April 22, 2025

Happy with service rep, rep has a great professional personality and was extremely helpful, thank you More

by JAZERSANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin tannenbau five stars
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Apr 23, 2025 -

Deland Kia responded

Expert auto service is a great start, though it helps when you have a fantastic team like ours! We're always happy to hear when they're on the ball and making auto service better. Come by and see us again any time you need professional Kia service.

April 22, 2025

Jorge is always excellent he always goes above and beyond for all my needs. Thank you sir. More

by NASIFFJORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Deland Kia responded

Jorge is more than deserving of this 5-star review! We're grateful for your rating; it lets us know that we're doing things right.

April 21, 2025

I feel that Marcus our salesman, was polite, respectful and knowledgeable. The purchasing of the new Kia was not as bad as I thought it was going to be. More

by susiqpugdog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Bosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Scire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Nasiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven M, Bradley Hoffman
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Apr 22, 2025 -

Deland Kia responded

We often hear that visits with us are like a breath of fresh air, and it's all thanks to team members like Marcus! We aim to make car buying easy and streamlined, and it sounds like we reached our goal. Thanks for stopping by, and come see us again soon for maintenance!

April 21, 2025

21 point safety check not done right. Coolant was low in my car. not good. More

by lld1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

We are saddened to hear that your service visit did not meet expectations. Please contact John Snoke, Service Manager, at 888-205-8106 and we would be happy to learn more about your experience with us. Thank you.

Apr 24, 2025 -

lld1059 responded

I did speak with Regina (my Svc Advisor); she did apologize and got me some additional info about the coolant. I just can't understand how I could lose so much coolant in a week after the service. When my husband checked it, the cap did not seem to be tightened all the way so the coolant could evaporate??? If the safety check is done right then I shouldn't have to check it. Does this mean I will need to verify before I leave now. Isn't topping off fluids part of the safety check??

April 21, 2025

Matthew was amazing! I didn't like sales bothering me at service center, the guys followed me since I entered Kia all the way to the service center. Matt was able to resc More

by Arya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

Thank you for taking the time to share your review with us! We appreciate the opportunity to learn and grow while also knowing our strengths. If there is anything else you need, please contact Nick Perry, General Sales Manager, at nick.perry@delandkia.net or 386-734-7800.

April 19, 2025

DeLand Kia is my go to dealership for service. Derrick Kus is an asset to your company. More

by TJHARMON1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

Thank you for taking a moment to leave 5 stars! It was a pleasure serving you, and we hope you come see us again soon.

April 19, 2025

DeLand Kia has been great, from buying the day that I bought the vehicle through all the service visits. More

by GAMTNBEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina Bacile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Garrigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Deland Kia responded

That five-star rating made our day — thank you! Drop by again soon, we’d love to catch up.

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