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Deland Kia - Service Center

Deland, FL

4.7
1,555 Reviews
Call Service Center (386) 388-5400

1,555 Reviews of Deland Kia - Service Center

Sort by
September 19, 2023

Awesome service and staff! Everyone was kind and I taken care of in a timely manner! More

by GAPEACH104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in service.
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Sep 20, 2023 -

Deland Kia responded

We're delighted to hear that you received awesome service from our kind and efficient staff. Timely and attentive care is what we aim for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us, and we're here whenever you need us!

September 19, 2023

I love deland Kia. This is my 2nd vehicle from them.they always ho out of the way for me. More

by ALFORDCOURTNEY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Martinez
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Sep 20, 2023 -

Deland Kia responded

Thank you for your continued support! We're thrilled to hear that you love Deland Kia and that you've purchased your second vehicle from us. Going the extra mile for our customers is what we strive for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and we appreciate your loyalty!

September 18, 2023

been getting my car serviced here for many years they always take good care of me More

by skippyurbud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Roman
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Sep 20, 2023 -

Deland Kia responded

We appreciate your loyalty! Taking good care of our customers is what we strive for, and we're glad to have been serving you for many years. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us!

September 17, 2023

The oil change was great and the timely service, the one thing I did notice is that they did not top off the engine coolant or the washer fluid, which I found kind of odd. Other than that I was satisfied. More

by reasonhov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Deland Kia responded

We appreciate your feedback and are glad to hear that you were satisfied with the oil change and timely service. We apologize for not topping off the engine coolant or washer fluid, and we'll ensure that this oversight is addressed to provide a more comprehensive service in the future.

September 16, 2023

Excelent & proffesional service. Jordan Cruz knows his work and he is very responsible and polite en his job More

by GOMEZFMIGUELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Rodriguez
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Sep 20, 2023 -

Deland Kia responded

Thank you for your feedback! We're delighted to hear that Jordan Cruz provided you with excellent and professional service. Being knowledgeable, responsible, and polite is important to us, and we appreciate your recognition. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you. Thank you for choosing us!

September 16, 2023

Great service and great communication is much appreciated. I purchased my car from Deland Kia and have had it serviced there ever since. My Kia Optima Hybrid is the best car I have ever owned. Th More

by cathyeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick and Noah
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Sep 20, 2023 -

Deland Kia responded

We appreciate your loyalty and are delighted to hear that you've had a great service experience with Deland Kia. Providing excellent service and communication is what we aim for, and we're thrilled that you're enjoying your Kia Optima Hybrid.

September 16, 2023

They took care of the issue with my car. Great service and friendly staff by all. More

by sanchez_nancy53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Sep 20, 2023 -

Deland Kia responded

We're pleased to hear that our team took care of the issue with your car and provided you with great service. Friendly and helpful staff is what we aim for, and we appreciate your feedback.

September 15, 2023

It took over 2 hours to complete an oil change. My service representative left and went home with no contact with me. I saw my vehicle sitting on a hoist unattended for a long time. Only after I qu More

by JOHN.A.WATKIN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Carlin
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Sep 20, 2023 -

Deland Kia responded

We apologize for the extended wait time and the lack of communication during your oil change service. This is not the level of service we aim to provide, and we appreciate you bringing this to our attention. If you would like to speak with our service manager please reach out to Derek Wright at 386-734-7800 at a convenient time.

September 14, 2023

I had to get oil changed out. They did a full free check of the basics. As well as software. All good More

by jaysonharrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Kus
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Sep 20, 2023 -

Deland Kia responded

We're glad to hear that you had a positive experience during your oil change and that they conducted a thorough check of the basics and software. Keeping your car in good condition is important, and we're here to assist you with any future automotive needs.

September 14, 2023

Service doing a LOF damaged my car by putting it on the lift wrong you’re supposed to be replacing that lower side panel. The guy didn’t put a new sticker for when my next LOF is due And now I get a messag More

by ALTMANJE
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
My advisor didn’t give me the name of the guy that damaged my car on the lift
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Sep 20, 2023 -

Deland Kia responded

We apologize for the issues you've encountered during your service visit. This is not the level of service we strive to provide. Please contact our service manager, Derek Wright, at 386-734-7800 at a convenient time.

Sep 20, 2023 -

ALTMANJE responded

You have rectified the damage by replacing the side skirt Thank You!

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