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Deland Kia - Service Center

Deland, FL

4.7
1,555 Reviews
Call Service Center (386) 388-5400

1,555 Reviews of Deland Kia - Service Center

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October 02, 2023

Kind, informative, helpful and as accommodating to our request as possible provide a loaner car when our vehicle could not be ready for us More

by NICOSIA.ROBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nolan
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Oct 04, 2023 -

Deland Kia responded

We're delighted to hear that our team was kind, informative, and accommodating during your visit. Providing a loaner car when needed is part of our commitment to exceptional customer service. If you ever require assistance or have more requests in the future, please don't hesitate to reach out. Safe travels!

October 01, 2023

Krystal did a great job in taking care of me she made sure I got in and in a timely manner she does her job with excellence. Thank you Krystal More

by EC5453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal Gonzalez
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Oct 04, 2023 -

Deland Kia responded

Thank you for sharing your positive experience with Krystal. We're thrilled to hear that she provided excellent service and ensured you were taken care of promptly. If you have any more needs or questions in the future, don't hesitate to reach out. Safe driving!

Oct 04, 2023 -

EC5453 responded

Great job done by Krystal

Oct 04, 2023 -

EC5453 responded

Job was done with excellence

October 01, 2023

Prompt service and attention to the customer. Relaxing areas to wait until the car is done. Great sales and service personnel. More

by rollout300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Peege
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2023 -

Deland Kia responded

We're delighted to hear that you experienced prompt service and attention to customer needs at our dealership. Our team takes pride in creating a comfortable environment for our customers while they wait. Thank you for your kind words about our sales and service personnel.

September 29, 2023

They were so professional and helpful during my oil change and maintenance check for my Kia. More

by ANNADAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Sep 29, 2023 -

Deland Kia responded

We're delighted to hear about your professional and helpful experience during your oil change and maintenance check for your Kia. Providing top-notch service is our commitment, and we appreciate your feedback.

September 29, 2023

Great customer service. Great work service on my vehicle. Not too long of a wait when serviceing the vehicle depending on what issues are there. Proud to be a customer. Than More

by TLADAMS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Carreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola
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Sep 29, 2023 -

Deland Kia responded

We're proud to have you as a customer! It's wonderful to hear that you've experienced great customer service and quality work on your vehicle at Kia. Your satisfaction is our priority, and we're here to provide timely and reliable service.

September 29, 2023

Rotated but didn't fill the tires to spec. Oil change was ok. Inspection was completed. More

by rrhermann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moen Almasri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Coppola, John Carlin
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Oct 04, 2023 -

Deland Kia responded

Thank you for providing feedback on your recent visit. We apologize for any oversight regarding the tire pressure, we understand how frustrating that must be. We're glad to hear that the oil change and inspection were completed to your satisfaction. If you have any further concerns or need additional assistance, please don't hesitate to reach out to us.

September 29, 2023

Work was performed very fast. The waiting room was clean and will lit.Eveyone was very polite. More

by JOHNDAVIDKSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Oct 04, 2023 -

Deland Kia responded

We're delighted to hear that your service was performed quickly and efficiently, and that you found our waiting room comfortable and our team polite. Your satisfaction is our priority, and we appreciate your feedback. If you have any more questions or need further assistance in the future, feel free to reach out. Safe travels!

September 28, 2023

Excellent customer care, prompt service. Extremely polite, couldn’t ask for better service or a better advisor. More

by davemyster77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Sep 29, 2023 -

Deland Kia responded

We're delighted to hear about your excellent customer care experience, prompt service, and the extremely polite advisor who assisted you. Providing top-notch service is our goal, and your satisfaction is our reward.

September 28, 2023

Jordan in service was great he was helpful and informative. I would recommend KIA anytime. More

by KRISTEN.MASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Sep 29, 2023 -

Deland Kia responded

We're thrilled to hear that Jordan in our service department provided you with helpful and informative assistance. Your recommendation means a lot to us, and we're grateful for your kind words. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out.

September 27, 2023

After waiting 2 hours for an oil change I went and asked what was taking so long. I was told they would go check on it. 20 minutes later no one told me anything so I went back and asked. The same person was More

by rllevesque61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 29, 2023 -

Deland Kia responded

We apologize for the extended wait time without communication and for not addressing the recall during your recent visit. We understand that this experience fell short of your expectations, and we are truly sorry for any inconvenience caused. Please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

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