Deland Kia

We went to Deland Kia with the intent of test driving a Rio. No intention to buy, although we planned to in the next few months, we just didn't know what we wanted yet. Monica Lewis was great. When they di Rio. No intention to buy, although we planned to in the next few months, we just didn't know what we wanted yet. Monica Lewis was great. When they didn't have what we were hoping to find she suggested that we consider a Soul because of availability, price, point and value. She was not pushy but friendly and informative. We drove it and loved it, something that has never happened with myself and a car before. We decided to find out what we could expect to pay, still information gathering. Basically, Deland Kia gave us a deal we couldn't refuse. They gave us an offer, sight unseen on our trade in and let us take the vehicle home before we brought our trade-in to them. At no point in time did we feel pressured or manipulated. We have felt that say with other buying experiences in the past and have always walked out never to return. From start to finish everything went very smoothly and was relatively painless. All of the people we dealt with and talked to, in addition to Monica, seemed really interested in meeting our needs. They offered but never pushed extras that pump up the price. I would highly recommend checking here if you are in the market for a car. Worth the little extra drive. More

My father is a 92 year old WWII vet. He recently went to DeLand KIA to gather information for a possible future car purchase. The guy is far too trusting, and also very hard of hearing so though he went f DeLand KIA to gather information for a possible future car purchase. The guy is far too trusting, and also very hard of hearing so though he went for information, and though he said he should have one of his children with him, the sales staff hustled him through the purchase of a car which was wildly overpriced. Soon after he came home we did some quick research and realized that he had been overcharged by at least $3000. We went back to the dealership with him, but of course they were intransigent. Insisting they had done nothing illegal. Is the shameless exploitation of a 92 year old WWII vet illegal? Is it illegal to take advantage of the infirmities of an exceptionally nice old dude? It certainly should be. For friendliness, it was all false, which is why I gave such a low score. The overall experience was truly dreadful - my Dad now feels terrible for falling prey, and the price was ridiculously over what it should have been. More

My 92-year-old father-- one of the most trusting, good-natured, and friendly guys you could ever meet-- went here, on the recommendation of someone he knew from Rotary. He wanted only to look at cars good-natured, and friendly guys you could ever meet-- went here, on the recommendation of someone he knew from Rotary. He wanted only to look at cars; not purchase one. He very specifically said he didn't want to do anything without one of his kids there. An hour or two later, Dan and Tom had talked him out of having any of his kids present and into buying a 2010 Toyota Corolla-- for something in the area of $3000 MORE than its stated Blue Book value. With a 7-year loan. Seven years. Which means that he will be 99 years old by the time it's paid off. It almost sounds like a joke but, believe me, it's not. When we returned to the dealership to get things straightened out, no one would do anything to rectify the situation. At all. As they pointed out, they hadn't done anything illegal. No, simply immoral...and verging on elder abuse. Appalling. More

We are not come completely satisfied with our purchase from this dealership. In the beginning, we were pleased with Adam, however since leaving the dealership, we found issues with the vehicle we purchase from this dealership. In the beginning, we were pleased with Adam, however since leaving the dealership, we found issues with the vehicle we purchased and the sales management team refused to do anything about our matter. Unfortunately, the way the management team ignored our issues and concerns has left us very disappointed with deland Kia. More

monica lewis was awesome. she called several times and assisted me in finding a brand new 2014 kia forte. my very first brand new car. she is remarkable assisted me in finding a brand new 2014 kia forte. my very first brand new car. she is remarkable More

DeLand Kia offers excellent customer service from the moment you step on the lot. I was greeted by happy sales agents who had positive attitudes and were very accommodating. Specifically, I worked with M moment you step on the lot. I was greeted by happy sales agents who had positive attitudes and were very accommodating. Specifically, I worked with Monica Lewis. Her negotiations were pleasant and fair. She had the best attitude from the beginning to end of the deal. I had had a poor experience at a competing Kia dealership the day before coming to DeLand Kia which had nearly completely turned me away from the brand. Monica and her sales team quickly reinvigorated my excitement for Kia! They made me feel respected and treated me like a valued customer. They earned my business and I'll definitely send friends and family their way! I don't think I could have had a better experience. I definitely recommend them! More

They made buy my suzuki very painless. With talking on the internet and with my old car, i needed something more reliable and that is what i got. If they can help me they can help anyone. the internet and with my old car, i needed something more reliable and that is what i got. If they can help me they can help anyone. More

Yamil was very welcoming. He was never pushy, never talked bad about my current vehicle. My father originally went to a couple of of Kia Dealerships where he didn't receive good customer service nor fe talked bad about my current vehicle. My father originally went to a couple of of Kia Dealerships where he didn't receive good customer service nor felt welcomed or comfortable. He didn't have the best credit however Kia of Deland and Yamil worked with my father to get him into a new Kia Sportage that he absolutely loves without breaking the bank. The payments are reasonable and he is very happy with the purchase. My father told me about his good experience and referred me to Yamil because he knew I had been thinking about getting an Optima for the last couple of months. I too received the customer service my father received, was able to trade in my car for the Optima and love it! I am happy with the payments and they were able to accomadate my wants with the car. They really do what it takes to get your business. A nice added bonus, my father got $200 for referring me to Kia. More

I went there to buy my first brand new car and am almost 50 so i was nervous. from a phone call from monica 15 minutes after i was on line looking i already felt more at ease.When i got to dealership i was 50 so i was nervous. from a phone call from monica 15 minutes after i was on line looking i already felt more at ease.When i got to dealership i was welcomed and greeted by just about everyone who made eye contact.they offered not only a drink but food also and i hadnt even said yes to a test drive .monica explained everything to us and then a test drive.loved the kia soul .Then came tom who talked money and worked it out so we could drive a brand new kia home that day and i forgot mark who sits in an office and gets all that paperwork ready before you even get back there.Last but certainly not least is kristina who does whatever anyone wants her to from coffee to questions to setting up future appt. for your new kia free oil changes.I WOULD NOT ONLY RECOMMEND THIS DEALERSHIP IF I EVER BUY ANOTHER CAR I WILL GO THERE AGAIN!!!!!!!! More

We thought the sales team was very knowledgeable and helpful. Questions were answered in a timely manner. Tom and Monica were very friendly to us. My husband and I test drove a Kia Sorrento with Monic helpful. Questions were answered in a timely manner. Tom and Monica were very friendly to us. My husband and I test drove a Kia Sorrento with Monica. She was very helpful with the navigation system and how everything worked. Tom worked with us on the extra's accessories that we wanted and negotiated a price that was fair to us and Kia. More