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Deland Kia

Deland, FL

Overview
Employees
Reviews
Vehicles
4.7
2,615 Reviews
Your premier Central Florida Kia dealer is Deland Kia. Our dealership serves the entire region and keeps an excellent line of brand new Kia's and the latest model pre owned cars, trucks, vans and SUVs. Visit our location and test drive a new Kia Rio, Sedona, Soul, Sportage, Sorento, Optima or Forte today. At Deland Kia our goal is to make your buying experience, one to remember.
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2322 S Woodland Blvd

Deland, FL

32720

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Showing 2,615 reviews

December 28, 2023

I waited 3 hours for an oil change and detailing. They didn’t tell me when my car was finished and then they couldn’t find my keys when I saw my car just sitting. My detail was half assed. More

by mxrghxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
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Dec 30, 2023 -

Deland Kia responded

We're sorry to hear that you had a disappointing experience with our service team. We aim to provide reliable and thorough service and would like to speak with you about your experience. When it is convenient please contact Derek Wright, our Service Manager, at 386-734-7800 to discuss your experience and concerns.

December 28, 2023

They always awesome, I love their service a lot. Wish them the best always. Yeah More

by RLOVE1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Coppola
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Dec 30, 2023 -

Deland Kia responded

Thank you so much for your kind words! We truly appreciate your support and look forward to serving you in the future. Drive safely!

December 28, 2023

Would not use this dealership again. No one returns phone calls or voicemails so had to go directly to dealership to seek assistance. Only received one key with vehicle and told we had More

by SJRATHJEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Aviles
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Dec 30, 2023 -

Deland Kia responded

We're sorry to hear that you had a negative experience with our team. We take this feedback to heart and will work to improve our communication as a team. To discuss your concerns please reach out to John Carlin, our General Sales Manager, at john.carlin@delandkia.net 

December 27, 2023

Service is always great and Corey was very great at his job of keeping us informed of everything that was being done and answering any questions we had .. Thank you all for doing a fantastic job and Corey More

by SPEEDFAMILY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in service
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Dec 28, 2023 -

Deland Kia responded

Thank you so much for your kind words! We're delighted to hear that Corey provided excellent service and kept you well-informed. We appreciate your trust in us and look forward to serving you again in the future. Safe travels!

December 26, 2023

Por fin encontraron mi problema en mi carro luego de 3 visitas al dealer. Aun sigo esperando por que lleguen las piezas y completen la labor. More

by APONTE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Rettinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Carlin
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Dec 26, 2023 -

Deland Kia responded

We appreciate your patience, and we apologize for any inconvenience. Our team is actively working on getting the necessary parts to complete the work as soon as possible. We understand the importance of having your car back on the road, and we'll keep you updated on the progress. Thank you for your understanding.

December 26, 2023

Customer Service was excellent. Inquiries I made were answered promptly. Jordan Cruz Sr, was a pleasure to deal with. More

by HERIBERTO.SOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz SR.
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Dec 26, 2023 -

Deland Kia responded

Thank you for your kind words! We're delighted to hear that you had an excellent experience with our customer service. It's great to know that Jordan provided prompt and helpful responses. We appreciate your feedback and look forward to serving you again in the future!

December 26, 2023

Very nice guy, very easy to work with. Answered all of our questions quickly and honestly. explained the process and followed through. More

by BK00
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Selig
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Deland Kia responded

We're delighted to hear that you had a positive experience with our team! It's great that you found the person very nice, easy to work with, and that they answered all your questions quickly and honestly. Clear communication and follow-through are important to us. Thank you for choosing us!!

December 26, 2023

I have been working with Derrick Kaus for quite a while and I like knowing he is there to make sure everything is taken care of for my Optima. He and everyone else I have met are very contentious and take More

by Luannbohman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrik Kaus
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Dec 26, 2023 -

Deland Kia responded

We appreciate your loyalty and positive feedback! It's wonderful to hear that you've been working with Derrick, and you feel confident that he and the team take great care of servicing your Optima. Your satisfaction is important to us, and we look forward to continuing to provide excellent service for your car. Thank you for choosing us!

December 25, 2023

Service was on time, efficient. Service manager was very nice, helpful and knowledgeable. I keep coming back! More

by HANAKLEINMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 26, 2023 -

Deland Kia responded

We're thrilled to hear that your service was on time, efficient, and that the service manager was nice, helpful, and knowledgeable. It's fantastic that you keep coming back! We appreciate your loyalty and positive feedback!

December 25, 2023

Good nice and easy it was very calm collecting and then it was great customer service More

by CASSANDRAPASCAL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
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Dec 26, 2023 -

Deland Kia responded

We're glad to hear that your experience was good, nice, and easy, with a calm and great customer service atmosphere. We strive to have the best over all buying and service experience for our customers.

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