Deien Chevrolet
Trenton, IL
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Best Vrhicle Buying exiperience I hate dealing with car salesman and have had such bad experiences such as giving a dealer seed money to hold a vehicle and having them sale it out fr I hate dealing with car salesman and have had such bad experiences such as giving a dealer seed money to hold a vehicle and having them sale it out from under me. But Dein Chevrolet was soo much different as it was personable, friend salesman and Duane was the greatest. There was no high pressure sale tactics and they made me feel like a family member. After the sale they introduced me to the service and parts department member (no other dealer ever did that for me). I very hightlight recommend you give these guys your busness Gregg Williams 2008 Chevey Silverado 1500 owner More
Very straight forward and honest! I drove all the way from Millstadt, IL, which is some distance to buy a vehicle from Deien...that should tell you something! Sales associate Nikki Ya I drove all the way from Millstadt, IL, which is some distance to buy a vehicle from Deien...that should tell you something! Sales associate Nikki Yarber could not have been any better to work with on choosing a vehicle More
Customer service Your sales representative was very friendly and helpful. I test drove the vehicle on a Thursday. She had my vehicle evaluated and had all the figure Your sales representative was very friendly and helpful. I test drove the vehicle on a Thursday. She had my vehicle evaluated and had all the figures done that day. On Friday I called to tell her I would take the vehicle, however she was not there (I did talk to another person telling them I would take the vehicle). I called her on Saturday telling her I would like to purchase the vehicle, but also wanted some running boards put on, telling her I would pay for them separately. Since the truck was a Dodge, they would have to be ordered from another dealer. When I arrived to get the truck on Monday, she had already had the running boards ordered. I would call that extremely good customer service. More
Friendly, courteous, knowledgeable staff. Friendly courteous low pressure help from the sales team through financing through parts/ service & accessories. They all work together to make sure Friendly courteous low pressure help from the sales team through financing through parts/ service & accessories. They all work together to make sure your experience is exactly what you want and expect. If they don’t have what you are looking for on hand, they will let you order one just the way you want it or find one for you and make arrangements to have it when you need it. They always follow up and make sure you are happy and are eager to help with any questions you might have. More
Very helpful staff Everyone was pleasant to work with. Was greeted immediately when we walked into the dealership and the show room was clean and bright. Ed the finance Everyone was pleasant to work with. Was greeted immediately when we walked into the dealership and the show room was clean and bright. Ed the finance gentleman was very friendly also. More
Best People to buy a car from, they explain everything to you ,very very friendly,We travel 300 hundred miles to do business with this dealership.Starting with Duane and on down th they explain everything to you ,very very friendly,We travel 300 hundred miles to do business with this dealership.Starting with Duane and on down the line they treat you like family. More
Terrific dealership Super helpful and friendly. Gave me the best money for my trade-in! 0 pressure sales staff. Remained professional even after it took me weeks to make Super helpful and friendly. Gave me the best money for my trade-in! 0 pressure sales staff. Remained professional even after it took me weeks to make a decision. More
great experience Duane and the rest are a pleasure to deal with. You couldn't find a better dealer or salesman. From 1 to 10 they get an 11. Duane and the rest are a pleasure to deal with. You couldn't find a better dealer or salesman. From 1 to 10 they get an 11. More
Friendly, helpful, easy to do business with We trust this dealership and all the folks that work there. We can always count on them for not only the new purchase but on going mtce support. We trust this dealership and all the folks that work there. We can always count on them for not only the new purchase but on going mtce support. More
Great Buying Experience! Recently purchased a pre-owned vehicle from Deien. I had come from across the river in the St. Louis area to see a vehicle they'd advertised on one o Recently purchased a pre-owned vehicle from Deien. I had come from across the river in the St. Louis area to see a vehicle they'd advertised on one of the online sites. The car was just what we were looking for and we got an excellent deal, much better I believe than what we could get in the "big city" dealerships. There was a mechanical matter with the car and they managed and remedied it quickly and graciously. Their small town, friendly feel and approach definitely made it worth the drive to deal with them! More