Definitive Motors
Bellevue, WA
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There were no surprises during the purchase. I was informed of some of the after purchase add-ons ahead of time and discussed those over the phone with the sales person. The purchase process t I was informed of some of the after purchase add-ons ahead of time and discussed those over the phone with the sales person. The purchase process took less than an hour after I road-tested the car. Everything went very smoothly. More
Great people! Great service! Great cars! My best car-buying experience, for sure. I highly recommend Definitive Motors. Great service! Great cars! My best car-buying experience, for sure. I highly recommend Definitive Motors. More
Absolutely fantastic to work with. Daniel, Dru, Patrick and Jessica all went the extra to make my buying experience exceptional. Purchased a 2011 BMW 335d that is exactly what I was l Daniel, Dru, Patrick and Jessica all went the extra to make my buying experience exceptional. Purchased a 2011 BMW 335d that is exactly what I was looking for. I had to have it shipped to San Antonio, Texas and they made it easy. Thank you all very much. Highly recommend them at Definative Motors. More
Bought a car in October. After test driving, I informed the salesman that the air conditioner did not work. Because the car had 172100 miles, the dealership would not fix it. After test driving, I informed the salesman that the air conditioner did not work. Because the car had 172100 miles, the dealership would not fix it. That was just one thing wrong with it. After the fact there is a problem with the timing system. The car died when my wife tried to drive it off the lot. Should have turned around and canceled the purchase. It had water leaks and the air box was supposedly damaged. All in all to fix everything would be in excess of $4000. The mechanic who is suppose to check these vehicles out should be fired. The salesman who sold it should be retrained in customer service. All them should have known this car had problems. Lack of Disclosure was evident. More
Living in NYS purchasing a car from a dealership in WA for a residence in CA. You would expect all kinds of issues, but Definitive Motors made it easy. My salesman, Dan Langley, was effective, efficient for a residence in CA. You would expect all kinds of issues, but Definitive Motors made it easy. My salesman, Dan Langley, was effective, efficient and extremely professional. No problems with Smog or DMV. The truck is everything I had hoped for and more. I would totally recommend this dealership!!! More
I was very impressed with this dealership & the salesman that assisted me. From the moment I inquired to the moment I drove off the lot with my new used vehicle! I was Treated with Kindness & Respect, & Mos that assisted me. From the moment I inquired to the moment I drove off the lot with my new used vehicle! I was Treated with Kindness & Respect, & Most of all Never felt Pressured! What I hate most about going to a car lot is the Pressure the salesman give me; The cars they sell are top of the line for a reasonable price with in blue book price. I was not quite ready to purchase my used vehicle & had just been looking around on line; the price and Amazing condition was to hard to resist! Thank You Definitive Motors Thank You Patric for a wonderful used car buying experience! More
Zero professionalism, insulting their prospective customers! Lots of story telling and nonsense. Definitive Motors would charg you for VIN etching solutions. VIN etching on Mercedes?! Really? Dru com customers! Lots of story telling and nonsense. Definitive Motors would charg you for VIN etching solutions. VIN etching on Mercedes?! Really? Dru committed but didn't response to my inquiry. Deferentially NO on Definitive Motors !Terrible experience and total waste of my time! More
I am super pleased with my new car and glad I decided to work with Definitive Motors. Great communication and follow up before I even got there. Pat was awesome - very friendly and was able to answer all my work with Definitive Motors. Great communication and follow up before I even got there. Pat was awesome - very friendly and was able to answer all my questions and provide me with all the information I asked for. The car I wanted to see was read when I arrived. From test drive to signing my paperwork it was only about 2 hours. Easy in and out - super excited! Ask for Pat! More