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Deery of Ames Chrysler Dodge Jeep RAM - Service Center
Ames, IA
15 Reviews
15 Reviews of Deery of Ames Chrysler Dodge Jeep RAM - Service Center
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July 13, 2023
Service advisor is incompetent. Isn’t honest. My vehicle should have been fixed the first time it was in there shop. Isn’t honest. My vehicle should have been fixed the first time it was in there shop. More
by firecat
Verified CustomerSeptember 13, 2022
Deery brothers settled my complaint immediately. I will continue to use their services Peggy Straight I will continue to use their services Peggy Straight More
by pjstraight
April 20, 2022
My car Was making a clicking sound in so I made an appointment to have it looked at. It took me six weeks to get an appointment. Once in the shop they told me what was wrong and they did have a part i appointment to have it looked at. It took me six weeks to get an appointment. Once in the shop they told me what was wrong and they did have a part in stock but it wouldn’t be done that day. A couple days later I called because I had not heard any details on an update of the progress. When I called they told me that the part had just arrived. I asked when the car would be done for pick up and they stated they were going to have to work it back in. They told me they would have it done sometime at the end of the week and will give me an update the next day. I did not hear anything from them the next day or the following day until I called them. I recently bought a new 22 Jeep Wrangler from Deery and had an excellent experience! Marc kept me updated throughout the buying process and once the vehicle arrived The process went smoothly. More
by SPUD2
Employees Worked With
November 29, 2021
The service department is great, they fit me in when they had no appointments. They will doing all my service on my Ram and my Avenger. The sales staff I didn't care for had no appointments. They will doing all my service on my Ram and my Avenger. The sales staff I didn't care for More
by WALLSRUNNER1
April 14, 2021
Micheal Spaulding is the best salesman to work with, he has helped me with the purchase of five vehicles from Deery of Ames and always works with me has helped me with the purchase of five vehicles from Deery of Ames and always works with me More
by CYCLONEJOHN
March 23, 2021
They had a big selection of cars and trucks I chose a car used. 2019. The staff was nice and polite. I willet other ppl know about this thx car used. 2019. The staff was nice and polite. I willet other ppl know about this thx More
by see2760
February 04, 2021
Awesome customer service. All the staff is very friendly and knowledgeable. They did an amazing job detailing my jeep, looks like new again. I can't believe they braved the nasty weather and got it done. Gr and knowledgeable. They did an amazing job detailing my jeep, looks like new again. I can't believe they braved the nasty weather and got it done. Great job everyone! More
by Blackchad75
Employees Worked With
December 11, 2019
Restored Faith in Customer Service I had an issue with the service department regarding a recall and request for a loaner car. The owner/manager Mark contacted me and resolved my issue I had an issue with the service department regarding a recall and request for a loaner car. The owner/manager Mark contacted me and resolved my issues. He had excellent follow through and I truly appreciate his efforts. Mark has restored my faith in customer service. Thank you Mark!! More
by Dberens
Employees Worked With
April 25, 2019
Awesome place. Great place to have your car serviced. Employees are awesome to work with. Not as costly as you would think. Very reasonable. Love them. Thanks Great place to have your car serviced. Employees are awesome to work with. Not as costly as you would think. Very reasonable. Love them. Thanks More
by Jdogpitt68
Employees Worked With
