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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

Overview
Employees
Reviews
4.8
1,242 Reviews
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1700 SE 16th St

Ames, IA

50010

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Showing 1,242 reviews

July 13, 2023

Service advisor is incompetent. Isn’t honest. My vehicle should have been fixed the first time it was in there shop. More

by firecat
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
PARKER KRAUS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
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Helpful
July 10, 2023

Deery Ames was so helpful and smooth with my purchase experience. The detailed walkthrough when we picked up the vehicle was so helpful and easy to understand. All my questions were answered, and the veh More

by mwyrick0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
PARKER KRAUS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new RAM, Mwyrick! At Deery of Ames, we pride ourselves on serving our guests with a smooth car buying experience and we are happy to see that Parker was able to answer any questions that you had. It makes us happy to hear that you are loving your new truck and we are excited to have you back in store whenever the time is right to buy your next vehicle!

Helpful
July 08, 2023

Luther was very knowledgable and easy to talk with. No pressure and answered all questions quickly and honestly. My whole experience with trading vehicles was pleasant experience. I would definitely More

by jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luther Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for sharing your review, Jim! We are very excited to see that Luther was able to answer any questions that you had and was able to find the pre-owned Jeep that you were looking for. We appreciate the opportunity to Create a Tradition of Service that you can count on, and we are looking forward to having you back at Deery of Ames one day soon!

Helpful
July 03, 2023

The sales people were great. Courteous and knowledgeable.. they were very helpful and answered queries. More

by WILLIAMCARLSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Jul 06, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the review, William! We are happy to see that you had a 5-star car buying experience while working with Chad here at Deery of Ames. We appreciate your business, your feedback, and are excited to serve you for the many years to come!

Helpful
July 02, 2023

Very helpful and professional. Customer service was top notch and we were comfortable while waiting. They picked up where the associate we were working with was no longer there and More

by krmcneil13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new Jeep purchase! We are thrilled to see that our team provided you with the top notch customer service that you deserve, and made you feel comfortable throughout the buying process. Whenever the time is right to buy your next vehicle, be sure to come back to see us at Deery of Ames!

Helpful
June 28, 2023

Great service from Ashten and Jim. We were in a time frame so it was awesome! More

by zosket
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
JENNIFER HALSTEAD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashten Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We are proud to hear that Ashten and Jim provided you with great customer service! We would like to congratulate you on your new Jeep purchase, and thank you for choosing to work with us here at Deery of Ames. We are excited for the opportunity to Create a Tradition of Service that you can trust!

Helpful
June 28, 2023

I really liked how polite everyone was there and there patience with me. Thank you More

by yochevedvalentine
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashten Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for sharing! We are happy to see that Ashten and Jim were able to help find the pre-owned Jeep that you were looking for, and serve you with a 5-star experience in the process. Whenever you are ready, whether it be fore vehicle service or a vehicle upgrade, come back to see us in Ames!

Helpful
June 28, 2023

Overall, EXCEPTIONAL experience with Deery of Ames! Michael S. was always good with communicating via text, phone & in person with everything throughout the entire process. Was an easy, organized pro More

by ltbhcoleman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us a glowing review, Coleman! Michael and Jim are both valued members of our staff who continue to go the extra mile to ensure an easy sales process for our guests. We are happy to see that they were able to help get you into the new RAM truck that you were looking for, and we are all looking forward to having you back here at Deery of Ames whenever the time is right!

Helpful
June 25, 2023

Marc helped my sister buy a new Jeep, and she loved working with him I decided to buy a car from him. I will only buy from J-Lo at Deery from now on. More

by Sunflower3278
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
MARC PINEDA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your review! We are happy to hear that Marc was able to help your sister find a new Jeep that she loved, which ultimately made you come in to buy a Chrysler of you own. At Deery of Ames, we pride ourselves on serving our guests with the best car buying experience in Iowa and we are pleased to see your 5-star rating! Whenever the time is right to buy another vehicle, don't hesitate to give us a call.

Helpful
June 15, 2023

Fifteen words minimum fifteen words minimum fifteen words minimum one two three four five six seven eight nine ten More

by IOWASALLOR46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
Report | Print
Jun 19, 2023 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for choosing Deery of Ames! We are happy to see that you had a 5-star car buying experience while visiting us in Ames and we are looking forward to serving you again one day soon!

Helpful
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