Deery of Ames Chrysler Dodge Jeep RAM

Michael was personable and pleasant to work with on the purchase of the used pickup for my son. I will search out Michael again when I am looking for another vehicle. Thanks Michael! purchase of the used pickup for my son. I will search out Michael again when I am looking for another vehicle. Thanks Michael! More

Great experience at Deery Ames, Chad showed me various models of what I was looking for and when I was ready to make a purchase decision they worked w me models of what I was looking for and when I was ready to make a purchase decision they worked w me More

Great people, small company that really cares about their customers and follows through on the sale. customers and follows through on the sale. More

Trade-in was at bluebook and new vehicle was nicely discounted Luther offered the information but no pressure discounted Luther offered the information but no pressure More

My wife and I enjoyed working with Chad Lichtenberg, we found him very helpful and well informed. Deery of Ames did not have the Jeep we wanted. Chad helped us get one transfered from Deery of Iowa City to found him very helpful and well informed. Deery of Ames did not have the Jeep we wanted. Chad helped us get one transfered from Deery of Iowa City to Deery of Ames. More

I am always happy dealing with new purchases from Deery. Everyone is very helpful and makes things smooth. One thing this past purchase is the cleanliness of the vehicle. I had went home to clean the veh Everyone is very helpful and makes things smooth. One thing this past purchase is the cleanliness of the vehicle. I had went home to clean the vehicle to my expectations and pulled carpet edges back and it was full of old food and straight dirt and crumbs. Looks like and ice cream cone was strung from the front drivers side, seats and all the way back to the 3rd row seat. The carpets had dark deep stains as well. Otherwise everything was good! More

I highly recommend our salesman Billy Harrison. He is a no pressure guy with great people skills and very helpful product knowledge. We had a very good buying experience at Deery of Ames. He is a no pressure guy with great people skills and very helpful product knowledge. We had a very good buying experience at Deery of Ames. More

Jim and Billy have a great "downhome" professionalism. My family have purchased several vehicles from Jim and Billy in the past and will continue to do AS LONG AS THEY BOTH STAY AT THE DEALERSHIP My family have purchased several vehicles from Jim and Billy in the past and will continue to do AS LONG AS THEY BOTH STAY AT THE DEALERSHIP More

THE GOOD: Dealership had a good supply of new Jeeps, which is still hard to find post-COVID unfortunately. Did a great job explaining and answering questions regarding trade in. Salesman was very know which is still hard to find post-COVID unfortunately. Did a great job explaining and answering questions regarding trade in. Salesman was very knowledgeable regarding the different models. We did not feel pushed in our decisions or towards one model compared to another which we have felt in other dealerships. THE BAD: Did a poor job with getting return phone calls, had to call back several times. In person, everyone was very friendly but seemed very unorganized in processes which created longer wait time. Had to return to pick up the vehicle because of a recall that was not not complete (understandable) but when we returned, the process of submitting the recall and clearing the recall was not done so, again, created more wait time. More