Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Deery of Ames Chrysler Dodge Jeep RAM
Ames, IA
1,247 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,247 reviews
Verified Customer
June 04, 2020
Was a great experience Chad was knowledgeable and was not pushy really enjoyed the experience. I really liked how they didn’t want to show us anything that was above our price range. pushy really enjoyed the experience. I really liked how they didn’t want to show us anything that was above our price range. More
by tony.cates1984
Employees Worked With
CHAD LICHTENBERG
June 04, 2020
Excellent experience. The process of shopping for and purchasing a new car can be arduous, but Deery and Thomas Rodamer made it relaxing and enjoyable. purchasing a new car can be arduous, but Deery and Thomas Rodamer made it relaxing and enjoyable. More
by Stuart
Employees Worked With
JASON CANERO, THOMAS RODAMER
June 04, 2020
Alex Griffin did an outstanding job making the process easy and finding a solution for what I was looking for. Definitely will refer to a friend or family member. easy and finding a solution for what I was looking for. Definitely will refer to a friend or family member. More
by zack.moklestad
Employees Worked With
Alex, Griffin
May 31, 2020
The best car-buying experience we’ve ever had! Thomas was knowledgeable, professional, and friendly, and the whole process was efficient and transparent. We’ll definitely be back. was knowledgeable, professional, and friendly, and the whole process was efficient and transparent. We’ll definitely be back. More
by Stuart
Employees Worked With
JASON CANERO, THOMAS RODAMER
May 28, 2020
I don't know if I can put into words the experience I had at Deery of Ames I guess I would say phenomenal. Our salesman Chad lichtenberg they sure got a xxxx of a guy in that one very knowledgeable answered at Deery of Ames I guess I would say phenomenal. Our salesman Chad lichtenberg they sure got a xxxx of a guy in that one very knowledgeable answered all my questions even when I went back the next day to have him go over things with me in the vehicle took the time out to show me what I needed to know he is a great guy who goes out of his way to make sure you are comfortable in the vehicle you purchased with said I will say thank you Derry of Ames But a bigger thank you to Chad lichtenberg you are what made the drive all worth it!!! More
by Mr.&mrs. Robert Chapman
Employees Worked With
ANDY HOUGHAM, CHAD LICHTENBERG, Kyle Brown
May 28, 2020
Second car I’ve bought from Jim Meadows. He knows the vehicles he’s selling inside and out. Extremely easy to work with and makes the car purchasing process fun. Highly recommended. vehicles he’s selling inside and out. Extremely easy to work with and makes the car purchasing process fun. Highly recommended. More
by Jordan1995
Employees Worked With
Jim Meadows
May 27, 2020
A car I purchased off the lot last week started smoking really bad, then I realized it was a bad oil leak steaming off of the exhaust. After power steering also failed, I called to see if Deery would help really bad, then I realized it was a bad oil leak steaming off of the exhaust. After power steering also failed, I called to see if Deery would help correct it, and management said they wouldn't because it was AS IS. My sales rep Micheal seemed pretty honest, but it’s really hard for me to believe no one knew about the leak and did not tell me beforehand. My advice? Don’t buy from a dealership that doesn’t value your business enough to work with you on mistakes, yours or theirs. More
by jamesmunoz03
Employees Worked With
MICHAEL SPAULDING, BEN PRASKA
May 23, 2020
Micheal, salesman, was great. Ben, sales manager was great. But service told me one day to detail and put four new tires on. Two days later I had to initiate three phone calls with service, and only the great. But service told me one day to detail and put four new tires on. Two days later I had to initiate three phone calls with service, and only then I could pick the truck up at the end of business on the second day, with new tires. Yeah!!! But wait for it, that's right, the truck had not been detailed. Truck was filthy, fruit loops crusted to carpet, candy wrappers, sucker sticks and just plain dirt, etc. But I made plans using the truck for the holiday weekend, based on when I was told it would be done. So Tuesday I have to take the truck back again for the day to have it detailed. But over Memorial Day three day weekend I get to explain to family, friends, coworkers, and relatives, why my $15,000 truck looks and smells do poorly. But the service guys were at least nice. But no one offered to make it right. Very disappointing to my family, friends, relatives, and myself. Todd Smith More
by TSMITH51
Employees Worked With
MICHAEL SPAULDING, BEN PRASKA, Kyle Brown
