Back

Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

4.8
1,244 Reviews
Contact Dealership

1700 SE 16th St

Ames, IA

50010

Directions

By Type

Showing 1,244 reviews

January 11, 2021

Marc is amazing, he does a great job! Haven’t heard back Marc is amazing, he does a great job! Haven’t heard back about a scratch on the door and the crack windshield, or another key fob. Kyle Brown wa More

by HENDERSHOTT_PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MARC PINEDA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
Jan 12, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Patrick, It was good to speak with you yesterday and I appreciate you taking the time to review your experience with me. I am very sorry that we fell short in providing a good experience for you and your fiance. We want all of our customers to feel welcomed, valued and understood. After we talked I met with our sales management team and we discussed how we fell short and also how we were going to conduct business moving forward. We are always looking for ways to improve and you've helped us with that. Thank you. I believe Marc has already reached out to connect with you regarding completing the repair work needed on your car. If there is ever a time I can help with your ownership experience please be sure to contact me. Thank you, Mark Chasey Owner/GM 515-509-2310

January 08, 2021

Chad was fantastic to work with and I look forward to ordering my next truck from him next this coming December. I had been to 4 other dealers and didn't like how I was dealt with. The experience was fan More

by slandgrebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BEN PRASKA
Jan 11, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you very much for the kind review, Slandgrebe! It's great to hear that Chad and Ben were able to give you a great experience here and we will have your new truck ready and waiting for you here at Deery of Ames! Feel free to swing by anytime!

January 07, 2021

I received the best customer service from our salesman Chad! From the moment we got to the dealership the the second we left, we felt so welcomed! More

by kayleesanders2992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON CANERO
Jan 08, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new Toyota, Kaylee! We're so pleased to hear that Chad and Jason were able to show you our tradition of service and that they were able to welcome you into our Deery of Ames Family! Thank you for your business and for taking the time to leave us a review, we hope to see you again here soon!

January 01, 2021

Good service from Jim. Everybody are very nice. We went to check some cars and we got it the same day. A really good dealer to get a car. Thanks More

by yoiselvaldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new car, Yoiselvaldes! Thank you for taking the time to share your feedback - Jim is a great asset to our team and we appreciate how helpful and knowledgeable he is for our customers. Thank you for your business and we hope to see you again soon! Welcome to the Deery of Ames Family!

December 31, 2020

Another great experience with Deery of Ames! The entire staff from service to sales is always courteous and professional. My salesman Bill Harrison was on point, great asset to the sales team. He is a ve More

by tgeerde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Tgeerde! We 100% agree - Billy is a wonderful part of our team and we appreciate how he makes our customers feel valued and appreciated. We are more grateful for your loyalty than you could imagine, it is the highest compliment to our culture and our tradition of service that we could receive and we do truly appreciate it! Thank you for being a continued member of the Deery of Ames Family and congratulations again!

December 27, 2020

By far less painless than I thought as a first time buyer! Highly recommend working with Chad! He made everything painless and super simple! Thanks Chad! More

by Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your first vehicle, Gavin! We're so pleased to hear that Chad was able to give you the smooth, simple, enjoyable experience that you deserve from your local Ames dealership! Enjoy your new Chevy and we hope to see you again in the future! Welcome to the Deery of Ames Family!

December 21, 2020

Mike was very helpful and was good to work with. He helped me find a vehicle within my price range and I am very happy with my purchase. More

by PLUTJEN60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember the others names that I worked with., Michael Haese
Dec 23, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new car, Plutjen60! We're so pleased to hear that Mike was able to get you a vehicle and a deal that worked for you! We appreciate you taking the time to leave us your feedback and we hope to see you again in the future for any of your other vehicle or vehicle maintenance needs here in Ames! Welcome to the Deery of Ames Family!

December 16, 2020

Marc is a great salesman. He made the process painless. I will certainly be back again when I buy another truck. Thanks for all the help! More

by Josh Frye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARC PINEDA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new truck, Josh! It's wonderful to hear such positive feedback regarding your experience at our dealership and with our team. We're glad Marc was able to accommodate you and help you pick out your new truck! Thank you so much for your continued patronage and for your kind review! We appreciate your valued business and look forward to seeing you again down the road! Welcome back to the Deery of Ames Family!

December 08, 2020

Great experience all around. Quick communication, helpful knowledge, got the job done quick. Would recommend them to anyone looking for a vehicle. Great job guys. More

by BEEKB99
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON CANERO
Dec 09, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Beek99! It's wonderful to hear such positive feedback regarding your experience at our dealership and with our team. Thank you so much for your continued patronage and for your kind review! We appreciate your valued business and look forward to seeing you again down the road! Welcome back to the Deery of Ames Family!

December 08, 2020

My salesperson greeted me at the sidewalk when I pulled up. His name was Luther, he was very professional and very friendly. I told him which pickup I was there to look at and he gave me his honest opinion More

by WCORTNEY968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new truck, Cortney! It's wonderful to hear such positive feedback regarding your experience at our dealership and with our team. We're glad Luther was able to accommodate you and help you pick out your dream truck! We are grateful for the opportunity to earn your valued business, as well as for your review. Welcome to the Deery of Ames Family!

...
51
...