
Deery of Ames Chrysler Dodge Jeep RAM
Ames, IA
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Salesman Luther is very knowledgeable about the vehicles, takes the time to explain and demonstrate everything, dealership has a beautiful showroom and is very accommodating. takes the time to explain and demonstrate everything, dealership has a beautiful showroom and is very accommodating. More
I believe they participate in the bait and switch philosophy of selling vehicles. They get you in there because you're interested in one vehicle then they'll tell you something's wrong with that and philosophy of selling vehicles. They get you in there because you're interested in one vehicle then they'll tell you something's wrong with that and switch you over to another vehicle at a much higher price. Nine days after purchasing a vehicle from them I had an issue with my check engine light... Nine days! When I contacted them they're a response to me was "well that happens". They did absolutely nothing to help with that situation. Come to find out the warranty that I had purchased or that actually had come with the vehicle was questionable. During the selling process or buying process I was steered away from the insurance company I wanted to use into one that they apparently have a deal with as admitted by the salesperson. He receives $100 for every person who purchases an auto insurance policy from a certain company. So I did it just so I could get off the lot. After checking things out I was able to come across the insurance company that I originally wanted to go to that would quadruple my coverage yet my premium would go down by $50 every single month. I would absolutely never purchase another vehicle from these people. I would absolutely never recommend anybody doing any kind of business with these people. Skirting the edges of unethical is an understatement. Steer clear of them. More

What a great experience , thank you to Chad for making this a great transaction, easy very easy. You were very personable, professional! Making us laugh even before we signed . Chad is definitely a go to this a great transaction, easy very easy. You were very personable, professional! Making us laugh even before we signed . Chad is definitely a go to guy (salesman) if you are looking for you next vehicle . We enjoyed ourselves More
Professional. Relaxed friendly atmosphere helpful knowledgeable no strong arm tactics Very clean place but not alot of car color yo choose from Good buying experience knowledgeable no strong arm tactics Very clean place but not alot of car color yo choose from Good buying experience More
Smooth and easy. From identifying my vehicle needs to signing the papers and accepting the keys. Outstanding personal service during the whole seamless vehicle purchasing experience . signing the papers and accepting the keys. Outstanding personal service during the whole seamless vehicle purchasing experience . More
Great experience!! Billy a d Jason were great to work with and fast.My o my complaint t would be the lack of attention to detailing the car.Billy asked me if it looked ok and I did say it was Ok .I am a with and fast.My o my complaint t would be the lack of attention to detailing the car.Billy asked me if it looked ok and I did say it was Ok .I am a little fussy but I would impress on the guys to get in the crevices by the seats and make sure to wipe fingerprints ts off doors inside.I found d cho plate in the crevice of the front passenger's seat.But all in all a good experience.And they were trying to hurry so I could take the car which was very nice of them.Thank you for the beautiful Jeep Compass!! More
Salesman Nikolas was very helpful and informative. Love the vehicle we purchased. There was a slight issue that was a concern to us after getting the suv home and we contacted the dealership and it was imm the vehicle we purchased. There was a slight issue that was a concern to us after getting the suv home and we contacted the dealership and it was immediately addressed. We have recommended our salesperson Nikolas and the dealership to several family members and friends. More
Store manager was awesome to deal with was referred to a great sales guy follow through is amazing had to have truck delivered that worked out really well very accommodating would highly recommend great sales guy follow through is amazing had to have truck delivered that worked out really well very accommodating would highly recommend More