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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

4.7
1,247 Reviews

1700 SE 16th St

Ames, IA

50010

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Showing 1,247 reviews

October 04, 2021

Salesman Luther is very knowledgeable about the vehicles, takes the time to explain and demonstrate everything, dealership has a beautiful showroom and is very accommodating. More

by hemixx29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Luther Thompson
Oct 05, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for providing us a positive review at Deery of Ames! We are thrilled to discover that Luther assisted with your car shopping needs in a professional and knowledgeable manner. This is the exact type of honest communication you can come to expect from us in Iowa! We appreciate your valued feedback and are looking forward to the opportunity to serve you for the years to come!

October 01, 2021

I believe they participate in the bait and switch philosophy of selling vehicles. They get you in there because you're interested in one vehicle then they'll tell you something's wrong with that and More

by bakercory77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Brown, Luther Thompson
Oct 12, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Hi Cory, thank you for taking the time to share your valued feedback. It is our goal to provide every customer with a positive, transparent car buying experience and we look forward to using this as a way to better train our team regarding the sale of As Is vehicles. We value your experience and time spent with us and are always looking to improve our processes in pursuit of 100% customer satisfaction. We encourage you to please give us a call so we may discuss further as we are not affiliated with any insurance company, but do require all customers to have insurance prior to leaving. We strive to provide a quality, consistent communication throughout all of our departments. The number we can be reached at is 515-233-5000. Thank you again for taking the time to share your valued input.

Oct 13, 2021 -

bakercory77 responded

See, once again...you're claiming NOW that this vehicle was an "as is" vehicle. That's simply not true. I HAVE a warranty that came with the vehicle..a warranty FOR LIFE . From my understanding, "as/is" vehicles don't come with a warranty let alone a warranty for the life of the car. So now it seems you are trying to lay all of the responsibility on the customer. Shameful. As I mentioned, I believe that a good company would've said, "ya know what, we'll take care of the deductible this time since the car that you bought from us JUST 9 DAYS AGO already needed repairs" but you didn't and here we are.

September 21, 2021

Very professional, kind, caring and just great to buy from, Thanks. Highly recommend to others. More

by SHOLDREDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, CHAD LICHTENBERG
Sep 23, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Chad, thank you for taking the time to leave us a positive review! We are thrilled to see that Ben and the rest of our staff handled your experience with the professionalism and care that you deserve. It has always been a goal of ours to ensure a smooth car buying experience for our customers! We appreciate your honest feedback and are proud to be your first choice for all things automotive in Ames!

September 11, 2021

What a great experience , thank you to Chad for making this a great transaction, easy very easy. You were very personable, professional! Making us laugh even before we signed . Chad is definitely a go to More

by bbrady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, CHAD LICHTENBERG
Sep 16, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your shopping/buying experience with us! We are proud to welcome to you to the Deery of Ames Family and look forward to the opportunity of serving you for the years to come! You deserve to enjoy your time shopping for new cars for sale. We appreciate your kind words and look forward to serving you for the years to come!

September 11, 2021

Professional. Relaxed friendly atmosphere helpful knowledgeable no strong arm tactics Very clean place but not alot of car color yo choose from Good buying experience More

by danielc50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bram
Sep 15, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for noticing some of the things we work hard to be great at, Daniel! Most importantly, congratulations on your purchase! We appreciate you giving us the opportunity to earn your valued business and to welcome you to the Deery of Ames Family! If inventory is still hard to come by next time you are ready to upgrade, we can look into custom ordering your ideal color! Thank you again for making your #1 choice dealer in Ames! Enjoy!

September 08, 2021

Smooth and easy. From identifying my vehicle needs to signing the papers and accepting the keys. Outstanding personal service during the whole seamless vehicle purchasing experience . More

by RANDY.STEPHENSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chasey, KATHLEEN BRACE, Kyle Brown, Michael Haese
Sep 09, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for sharing Randy! We appreciate you taking the time to share your valued feedback and for giving us the opportunity to earn your valued business! We appreciate you noticing some of the things we work hard to be great at!

September 04, 2021

Great experience!! Billy a d Jason were great to work with and fast.My o my complaint t would be the lack of attention to detailing the car.Billy asked me if it looked ok and I did say it was Ok .I am a More

by jdbaker1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER HALSTEAD, JASON CANERO, Billy Harrison
Sep 06, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank YOU for giving us the opportunity to earn your valued business and trust! We are thrilled to see you enjoyed your Jeep buying experience with Billy, Jason and the rest of our team! Most importantly, congratulations on the purchase of your new Jeep Compass! We are proud to welcome you to the Deery of Ames Family!

September 02, 2021

Salesman Nikolas was very helpful and informative. Love the vehicle we purchased. There was a slight issue that was a concern to us after getting the suv home and we contacted the dealership and it was imm More

by astorjohann48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas M
Sep 06, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for giving us the opportunity to address your concerns and provide you the quality buying experience you deserve! We appreciate you taking the time to share your valued feedback and experience with us and we are proud to welcome you to the Deery of Ames Family!

August 21, 2021

Store manager was awesome to deal with was referred to a great sales guy follow through is amazing had to have truck delivered that worked out really well very accommodating would highly recommend More

by JOEL44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Aug 26, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for sharing your valued feedback, Joel! We appreciate you taking the time to share your valued feedback and trust when it came to picking out the right truck for you! We are proud to welcome you to the Deery of Ames Family and look forward to serving you for the years to come!

August 19, 2021

Parker worked with us in a Professional, Efficient and Friendly manner. The Dodge Ram Tradesman was ready to go when we came to pick it up. More

by LARRY97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
Sep 06, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on the purchase of your Ram Tradesman truck, Larry! We appreciate you taking the time to share your valued feedback with us and allowing Parker the opportunity to earn your valued business.

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