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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

Overview
Employees
Reviews
4.8
1,244 Reviews
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1700 SE 16th St

Ames, IA

50010

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Showing 1,244 reviews

October 19, 2021

Doug Lewis is a very great person to talk with and do business with he didn’t have all paperwork done and told me he would have someone bring the paperwork to me 45 miles away More

by Papasily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG LEWIS
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Oct 20, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave us a positive review! Doug continues to make us proud by going out of his way for our customers on a daily basis. We are thrilled to see that he was able to sort out the paperwork for your interaction and get it to you in a timely manner! We are thankful for your time spent working with us and we are happy to welcome you to the Deery of Ames Family!

October 18, 2021

My husband and I just purchased our 5th vehicle (2019 Dodge 1500 Ram Truck) from Deery of Ames. Michael Spaulding was amazing to work with on the deal. We trust him and his knowledge about this one and o More

by Sheri Partington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON CANERO
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Oct 18, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind review, Sheri! First off, congratulations on purchasing your fifth vehicle from us! We are thrilled to see that Michael was able to find you the 2019 Dodge 1500 Ram Truck you were looking for and supply you with the positive car buying experience that you deserve. We believe in building trust by working with our customers to help them find exactly what it is they are looking for! We appreciate your continued business and we are looking forward to serving you for the years to come!

October 16, 2021

They had Wonderful customer service , very willing to help with anything. It was a wonderful experience! More

by MAMACOONEY54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Oct 18, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a positive review! We are very happy to see that you had a wonderful experience while visiting our store and that our team was able to assist you with all your automotive needs. We make it our goal to go out of our way to ensure 100% customer satisfaction and we are excited to see your review showcases this! We appreciate your valued input and are looking forward to the opportunity to serve you again!

October 12, 2021

They treated me right. I’m happy with everything so far. 😊 Time will tell 😊 Thanks More

by Jamkad
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to leave a review! We are happy to see that our staff exceeded your expectations and treated you with the care that you deserve. Your business and your feedback are both appreciated! We are looking forward to the opportunity to provide you a 5-star experience next time around!

October 12, 2021

Very helpful in getting in a new ride and getting rid of other vehicle. Great people. More

by TIM.WEEKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
PARKER KRAUS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MATT BULS
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Oct 13, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for leaving us a review, Tim! We appreciate you taking the time to leave feedback on your experience and we are excited to learn that your trade in process went as smoothly as expected. Congratulations on the new vehicle and come back to see us soon!

Oct 13, 2021 -

TIM.WEEKS responded

You are very welcome great experience.

October 12, 2021

They are very friendly and helpful. I liked that they aren't pushy and demanding. More

by gmehmen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nykolas Minton
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Oct 13, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind words! We are pleased to see that our team was friendly and helpful throughout your visit. This is the exact type of professional customer service you can come to expect from us at Deery of Ames! We appreciate your valued feedback and we are looking forward to seeing you back!

October 08, 2021

The dealership goes above and beyond my expectation from prior experiences. The sell staff is great in listening to customers needs. More

by SUNBABYTESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nykolas M.
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Oct 12, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the positive review, Tess! We are happy to see that our staff went above and beyond to exceed your expectations and provide you with the positive experience you deserve. We appreciate your business and are looking forward to the opportunity to serve you for years to come!

October 04, 2021

Salesman Luther is very knowledgeable about the vehicles, takes the time to explain and demonstrate everything, dealership has a beautiful showroom and is very accommodating. More

by hemixx29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Oct 05, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for providing us a positive review at Deery of Ames! We are thrilled to discover that Luther assisted with your car shopping needs in a professional and knowledgeable manner. This is the exact type of honest communication you can come to expect from us in Iowa! We appreciate your valued feedback and are looking forward to the opportunity to serve you for the years to come!

October 01, 2021

I believe they participate in the bait and switch philosophy of selling vehicles. They get you in there because you're interested in one vehicle then they'll tell you something's wrong with that and More

by bakercory77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luther Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Oct 12, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Hi Cory, thank you for taking the time to share your valued feedback. It is our goal to provide every customer with a positive, transparent car buying experience and we look forward to using this as a way to better train our team regarding the sale of As Is vehicles. We value your experience and time spent with us and are always looking to improve our processes in pursuit of 100% customer satisfaction. We encourage you to please give us a call so we may discuss further as we are not affiliated with any insurance company, but do require all customers to have insurance prior to leaving. We strive to provide a quality, consistent communication throughout all of our departments. The number we can be reached at is 515-233-5000. Thank you again for taking the time to share your valued input.

Oct 13, 2021 -

bakercory77 responded

See, once again...you're claiming NOW that this vehicle was an "as is" vehicle. That's simply not true. I HAVE a warranty that came with the vehicle..a warranty FOR LIFE . From my understanding, "as/is" vehicles don't come with a warranty let alone a warranty for the life of the car. So now it seems you are trying to lay all of the responsibility on the customer. Shameful. As I mentioned, I believe that a good company would've said, "ya know what, we'll take care of the deductible this time since the car that you bought from us JUST 9 DAYS AGO already needed repairs" but you didn't and here we are.

September 21, 2021

Very professional, kind, caring and just great to buy from, Thanks. Highly recommend to others. More

by SHOLDREDGE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben
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Sep 23, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Chad, thank you for taking the time to leave us a positive review! We are thrilled to see that Ben and the rest of our staff handled your experience with the professionalism and care that you deserve. It has always been a goal of ours to ensure a smooth car buying experience for our customers! We appreciate your honest feedback and are proud to be your first choice for all things automotive in Ames!

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