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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

Overview
Reviews
4.7
1,247 Reviews
Call Dealership (515) 233-5000
View Awards

1700 SE 16th St

Ames, IA

50010

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Showing 1,247 reviews

November 26, 2021

Chad was an amazing salesman. I contacted him on a used truck. Had us in and out in no time. Had to return for a 2nd trip. Due to a lease buyout but that was not his fault. Definitely recommend chad to any More

by Msnapp8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Report | Print
Nov 29, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Ms. Napp, thank you very much for sharing details about your visit to Deery of Ames! It makes us proud to see that Chad was amazing during your experience and was able to find you the used truck that you were looking for. We strive to go above and beyond for our guests to ensure 100% customer satisfaction! We appreciate your valued input and we are looking forward to working with you again in the future!

November 22, 2021

I was very disappointed in the 2 people that my wife and I dealt with at your facility. I have a letter on the way to the general manager of your facility More

by dreckb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Brown, Nykolas Minton
Report | Print
Dec 02, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to share your feedback. We strive to provide a quality experience throughout all of our departments and value your time. We appreciate you bringing this to our attention and would like to learn more about your wife's time spent with us. Please give us a call at 515-233-5500 to speak with our Sales Manager, Doug, directly. Thank you again for your valued feedback and for giving us the opportunity to look into this.

November 18, 2021

I had a very nice experience buying my vehicle. Chad was very helpful and answered every question I had. I would recommend Deery to anyone. More

by sorenson3376
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Report | Print
Nov 18, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the recommendation and the review! We are excited to discover that Chad was helpful during your visit and was able to provide you with a great vehicle buying experience. We make it our goal to answer any questions our guests may have with hopes of earning 100% customer satisfaction! We appreciate you choosing Deery of Ames and we are looking forward to serving you again soon.

November 16, 2021

Chad was really helpful and found us a vehicle with all are wants and needs. The buying process was quick and easy. More

by Chris M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Report | Print
Nov 17, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review, Chris! It makes us proud to see that Chad was very helpful during your visit and was able to find you a vehicle that fit your specific wants and needs! At Deery of Ames, it is our goal to get our shoppers into the vehicles they want as quickly and easily as possible, and we are excited to see that your review showcases this. Thank you for choosing to trust us with your business and welcome to the Deery Family!

November 14, 2021

Great people to work with. Do everything they can to help you. Very good people More

by Jwhite3412
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, MICHAEL SPAULDING
Report | Print
Nov 16, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review! We make it our goal to provide high quality customer service to all guests who enter our doors and we are proud to hear we were able to execute this during your visit. Michael and Jason are proud to have had the opportunity to work with you and they appreciate your valued response! We are thankful you choose to trust us with your business and we are excited to welcome you to the Deery of Ames Family!

November 13, 2021

Very helpful and pleasant customer service. I was very impressed with the process of trading in my vehicle and making my purchase. I love my Ford Taurus! More

by anita.fladland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MARC PINEDA
Report | Print
Nov 16, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Anita, we appreciate you leaving us a positive review and for stopping in to see us at Deery of Ames! We are excited to see that Mark and the rest of our team were able to provide you with the helpful and pleasant customer service experience that you deserve. We strive to make a smooth and efficient vehicle trade-in process and we are glad to see that your review reflects this! It makes us extremely happy to see that you are loving your Ford Taurus! Welcome to the Deery of Ames Family!

November 09, 2021

Have been very happy dealing with Deery. Bought a car for my daughter from 1300 miles away and they were very helpful. More

by d.fiord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Caleb Woods
Report | Print
Nov 10, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you leaving us a positive review! It makes us happy to hear that you have had a good experience working with us and that you are happy with our service. We strive to make car buying an easy process for all, especially when working with customers out of state! Congratulations on purchasing a new vehicle for your daughter and we would like to thank you for your business!

November 06, 2021

Chad was absolutely amazing!! He deserves an award for fastest turnover with selling a used car! More

by Kwojtuniak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Report | Print
Nov 08, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a positive review! Chad is a valued member of our team who continues to do amazing work on a daily basis and we are not surprised to see that he was able to supply you with the high end customer service that you deserve! We strive to work efficiently and effectively here at Deery of Ames, and we are excited to hear that your experience was handled in this regard. Congratulations on purchasing your pre-owned vehicle and welcome to the Deery of Ames Family!

November 05, 2021

Very friendly and well informed about vehicles they are selling. Listen to your needs and budget and don't push something on you that you don't want. More

by Jason1021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, Caleb Woods
Report | Print
Nov 08, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Jason, we appreciate you leaving us a 5-star review about your visit to Deery of Ames! It makes us happy to see that you had a positive experience at our store and we are proud to have had the chance to serve you. We make it our goal to provide friendly and informative service to all our shoppers with hopes of ensuring 100% customer satisfaction! Thank you for your valued response and be sure to come back soon.

October 30, 2021

Excellent to work with answered all questions. Great customer service overall great dealership experience will be back for future purchases More

by April dentlinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, Nykolas Minton
Report | Print
Nov 01, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the 5-star review, April! We are happy to see that you had an excellent experience while visiting our store. We make it our goal to provide the highest quality customer service experience to all of our customers, and it excites us to hear that your review reflects this! Your feedback and your business are both greatly appreciated. Come back to see us soon!

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