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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

Overview
Employees
Reviews
4.8
1,244 Reviews
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1700 SE 16th St

Ames, IA

50010

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Showing 1,244 reviews

February 06, 2022

Chad, was amazing to work with. He found the vehicle we wanted, and had it brought to the dealership! He was very down to earth. Listened to what we wanted! Chad was not pushy towards a payment we didn’t w More

by Sguthrie_27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate your kind review! It makes us proud and excited to see that Chad was able to supply you with an amazing car shopping experience and find you the vehicle you were wanting. At Deery of Ames, we make it our goal to listen to our guests as best we can with hopes of delivering them exactly what it is that they are looking for, and we are proud to see that this is highlighted in your response! Thank you for taking the time to leave us your valued input and for choosing to work with us at Deery of Ames! We are looking forward to the opportunity to have you back in store one day down the road.

January 27, 2022

This is a great dealership as long as you don't do business with Luther More

by MICHELLELLOYD0820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luther Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DOUG LEWIS
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Feb 01, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for leaving us a review, Michelle. We make it our goal to have a great dealership from top to bottom. This includes both the execution of our internal processes and the team we have in store to perform these processes in a professional manner. We are thankful for your time spent with us in store and are looking forward to an opportunity to provide you with the 5-star experience that you deserve next time around. We are thankful for you choosing Deery of Ames!

December 02, 2021

Great people to work with throughout the entire buying process. I highly recommend them. Will definitely be buying a vehicle from them again. More

by RYANGEHLING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chasey
5.0
This rating includes all reviews, with more weight given to recent reviews.
PARKER KRAUS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH WILKINSON, JASON CANERO, DOUG LEWIS, BEN PRASKA, KATHLEEN BRACE, Kyle Brown, Caleb Woods
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Dec 06, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Ryan, thank you for sharing details about your visit to Deery of Ames! We are thrilled to learn that our team was great to work with throughout the entire car buying process. We strive to go above and beyond for our guests when they are searching for their desired vehicle and we are excited to see that we were able to execute this level of service for you once again! Congratulations on your vehicle purchase and welcome to the Deery of Ames Family!

November 30, 2021

They called me to set up an appointment, came and picked up my car while I was at work and had it returned by the end of the day. No problems. More

by rhandsaker
Recommend Dealer
Yes
Employees Worked With
Billy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you leaving us a review about your recent experience working with us at Deery of Ames! We are thrilled to learn that you are happy with our services and that we were able to get your car back to you within the same day. We strive to provide this type of efficient and smooth customer experience for all of our guests, and it makes us happy to see that your review showcases this. Thank you for leaving us with your valued feedback, and we are looking forward to the chance to serve you again down the road whenever you are ready!

November 29, 2021

The service department is great, they fit me in when they had no appointments. They will doing all my service on my Ram and my Avenger. The sales staff I didn't care for More

by WALLSRUNNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PARKER KRAUS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
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Nov 30, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us your valued review! We are excited to see that you are happy with our service department and felt that our team was able to deliver you an overall positive experience. We value your time spent with us in store and we are proud to be here to perform any future service requests you may have for your RAM and Avenger! We appreciate your honest feedback and we are looking forward to the opportunity to provide you with a 5-star interaction next time!

November 27, 2021

Chad was very helpful. We appreciated his communication and how well he explained everything to us. More

by na.mcculley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Nov 29, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate your positive review, McCulley! We are excited to learn that Chad was very helpful during your visit and was able to provide you with the insight you needed to make the best decision possible. We strive to provide this level of honesty and communication with all of our customer interactions and we are happy to see that your review reflects this! Thank you for leaving us your valued feedback and come back to visit us again soon.

November 26, 2021

Great service, quick transaction and we love the vehicle we picked up. We came from Omaha and Chad had everything ready to go ahead of time. We were in and out in just about an hour. Highly recommend! More

by katiepgroves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review, Katie! We are excited to see that you are pleased with your overall experience and transaction. We make it our goal to provide a smooth and efficient interaction, especially when our guests are making a trip to visit us from out of town! We appreciate you traveling to see us from Omaha and we are looking forward to working with you again down the road!

November 26, 2021

Chad was an amazing salesman. I contacted him on a used truck. Had us in and out in no time. Had to return for a 2nd trip. Due to a lease buyout but that was not his fault. Definitely recommend chad to any More

by Msnapp8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Ms. Napp, thank you very much for sharing details about your visit to Deery of Ames! It makes us proud to see that Chad was amazing during your experience and was able to find you the used truck that you were looking for. We strive to go above and beyond for our guests to ensure 100% customer satisfaction! We appreciate your valued input and we are looking forward to working with you again in the future!

November 22, 2021

I was very disappointed in the 2 people that my wife and I dealt with at your facility. I have a letter on the way to the general manager of your facility More

by dreckb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle Brown, Nykolas Minton
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Dec 02, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to share your feedback. We strive to provide a quality experience throughout all of our departments and value your time. We appreciate you bringing this to our attention and would like to learn more about your wife's time spent with us. Please give us a call at 515-233-5500 to speak with our Sales Manager, Doug, directly. Thank you again for your valued feedback and for giving us the opportunity to look into this.

November 18, 2021

I had a very nice experience buying my vehicle. Chad was very helpful and answered every question I had. I would recommend Deery to anyone. More

by sorenson3376
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the recommendation and the review! We are excited to discover that Chad was helpful during your visit and was able to provide you with a great vehicle buying experience. We make it our goal to answer any questions our guests may have with hopes of earning 100% customer satisfaction! We appreciate you choosing Deery of Ames and we are looking forward to serving you again soon.

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